Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

How to mark return item as shipped?

So I'm trying to return a PC part back to a seller. The seller accepts but ebay sends me a shipping label. Unfortunately i have no way of printing off this label as I don't have a printer yet nor do I have the means outside to do so.So I'm trying to ...

Dynamic handling time

It's funny how I'm typing this post referring to handling time... something that is already broken and ebay doesn't really care how many days we set anyway (check other posts about this issue/drama). Anyway, I'm trying to chase that elusive 10% rebat...

Your eBay label is ready emails

Ever since they changed the shipping label format, we've been receiving 'Your eBay label is ready' emails. At the bottom of the email it prompts 'To unsubscribe from this email, change your communication preferences'. After going through each and eve...

Seller paying more for eBay USPS postage than buyer!

When my last item sold, the buyer paid much less postage from the site's calculation than I had to pay for the eBay label. I have challenged eBay about this, and they refunded my final value fee, but that still didn't cover the error. I had premeasur...

We had to cancel your order?

Hi, I guess I should have been wary, but still thought my item would would be shipped and delivered. However, today, I received an issue with your order notice and we had to cancel your order. So, what am I supposed to do now? I mean they said it was...

Resolved! Paranoid dimensions question

I've had several packages go completely unscanned that I had placed in a post office box Monday. They aren't even shown as picked up. The new labels page looks like this I hadn't been updating the dimensions since everything were small books and clot...

I get an email every time I print a shipping label! And I can't turn this off.

Every time I pay and print a shipping label I receive an email from eBay stating: your eBay label is ready. This just started recently when they change the format of the shipping label page. I went to the communication preferences> selling activity a...

EBAYS NEWEST GLITCH - NO SHIPPING - LOCAL PICKUP ONLY.

Today i received a msg from a potential buyer who asked if my item could be shipped. I was a bit confused before clicking on my item. To my surprise, my listing was offering LOCAL PICKUP ONLY and no shipping options. Thinking it was an obvious mistak...

USPS temporary price increase starting on Oct 18, 2020? Anyone else heard about this?

I'm a small eBay seller, and I've also sold just a few things on Amazon. I recently received an email from Amazon stating that certain USPS rates are going up starting on Oct 18, 2020. https://about.usps.com/newsroom/national-releases/2020/0814-usps-...

Do you think Ebay will side with me or the buyer? Please help

Hello,A customer bought a pair of shoes from me about a week and a half ago. They now want to return the shoes claiming that there was a small rip on the side of the shoe(clearly there wasn't a rip when I sent them the shoes). After comparing theirs ...

Title and Shipping States FREE SHIPPING. Description states otherwise...

Is this listing using valid listing practices? I saw this item on mobile and bought it. It's a cheap item I needed and didn't think twice about reading the description. The seller is now asking $10 for shipping (which is in the description, but not p...

Problems with mail going to Chicago

This just in across the news wires. Two postal delivery drivers were shot in Chicago. No word on whether they survived. The postal union immediatly issued a statement that ANY driver who feels unsafe can simply end their route and refuse to deliver t...

something positive about yet another shipping page

We sellers all know that as soon as you love the shipping page, it will be changed...and not for the better. Mine changed a few weeks ago and I do have something positive to say about it. On the right hand side of the page under order details, it sho...

USPS sent me (seller) a letter wanting to present damaged items. I do not have items and submitted +

photos of the broken item and the extensive packaging. The buyer did not send me photos of any box damage. Only the damage to the item and that was hard enough to get. I doubt that buyer actually is saving the item because they sent the photos. Total...

Just How Bad Are the Delays?

HI -I have several items that I have been waiting over 30 days for.All were shipped via GSP.I'm a frequent buyer and I've never experienced delays like this previously.I know there are capacity issues with the USPS, but does this effect GSP as well?I...