Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Short Refunds - How eBay and sellers defraud buyers

Had yet another item not as described that I had to return. eBay's buyer protection plan guarantees a full refund, but that rarely ever happens. Buyers are regularly shorted on refunds. And the information to determine this is buried so far within eB...

FYI there are many many countries where USPS will not do international mail

Some have no service at all. Some have no transportation available. SELLERS BEWARE!! https://about.usps.com/newsroom/service-alerts/international/welcome.htm (it's a LONG list, so go over it carefully)

Can't communicate with the seller, who openly claims to be a scammer.

Yesterday I've won an auction, it was my first win on eBay so I was excited. I've checked the seller profile for anything fishy, he had 5 positive opinions from big shops, so yea I thought it was a genuine person. It was his first sale, an expensive ...

Rev Assurance Charge - Why and for what?

I just received a random charge via eBay from Rev Assurance for shipping. There is no explanation and I've never had this happen before. I ship everything through eBay. I cannot find any viable answers about this charge anywhere. Does anyone have any...

Volume Pricing on Multiple Listings

Is there a way to do volume pricing on multiple listings? I know how to do it on a listing with multiple quantities, but what about multiple listings with a quantity of one without manually giving a discount. This way buyers can see it when they look...

Filing an insurance claim using Fedex Shipping through Ebay - the best way to spend several hours

I sold an item $100+ and used Fedex Shipping through ebay.The item arrived broken.The buyer was gracious to take pics of the item and shipping boxes/packing.I spoke to ebay support that stated that I needed to open a claim with Fedex.This was complet...

Collection

Does anyone know how I can change an item I sold to collected without the buyer having a QR code?

Shipping on a listing with multiple quantities

I am selling items that have a quantity of 8. When someone purchases them, the shipping only charges them to send out all 8 in only one box. I can't fit all 8 of the item into one box! I need eBay to charge the amount of shipping for the quantity of ...

Seller and Buyer agree to cancel transaction

Both seller and buyer mutually agreed to cancel the transaction (no hard feelings, at all). This is the first time I've been in this situation so I'm a little lost. I'm caught in a circle as the order has been cancelled by the seller but says it need...

“You have committed to buying” when already bought

I recently bought a wireless mouse and paid for it, got an email receipt and a confirmation that it was shipped, but on the app it says I’ve only committed to paying and won’t allow me to track my package. Does anyone have a fix for this or a reason ...

PB's partner in Pakistan?

Is it fedex, DHL? I ordered an item from ebay butut forgot to add area name in it but posted a postal code.I'll go office cause i am afraid it will be lost here. Thanks...

Global Shipping Program Package... Missing...

Hi, Item purchased June 28th. Shipped from the US on June 30th. Bounced around the US and then finally shipped from Chicago to Singapore on July 14th. New Aramex tracking number shows it arrived in Singapore on July 16th at 5:27 am and "Shipment held...

In satisfecho con eBay Durante esta pandemia casos no atendidos devoluciones que nunca yegaron

Insatifacion con eBay dejan que Los vendedores mientan y no asen una investigation enojado total mente preguntenme porque

Gsp deliver package

Gsp deliver to country's locsl post office or ptivate company like Fedex, DHL?

Seller intentionally sold wrong item, initiated a PayPal eCheque refund that didn't clear, I'm stuck

This seller listed an item and sent me an older out-dated model that's different from the listing. I initiated a return, hoping to undo this transaction. Seller did not respond in message, but instead initiated a eCheque refund right away. It took se...