Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

GRRRRRR! eBay returning to old ways with estimated delivery dates.

With hardly a chance to breath a sigh of relief, eBay is putting all sellers at risk once again by estimated delivery dates that are unrealistic!! I sold an item with 3 day handling time and first class mail, California to Virginia. Paid 2/20, Sunday...

Shipping and refunds

How do I return an item for a refund if the item was never received at all

Resolved! eBay vs. USPS

When I went to print a label today, the "eBay Print Your Shipping Label" page had this suggestion at the top: "USPS is experiencing significant difficulties across their delivery network. Please consider using other carrier options that may provide a...

Why is Ebay Requiring Grams and Centimetres on New Ebay Shipping Page?

Ebay changed their shipping page to print labels yesterday "August 28th" and since then they have been asking for the weight of the item in Grams and DIM in Centimetres. OK, I can cope with that but it is a pain having to translate from inches to met...

How to mark return item as shipped?

So I'm trying to return a PC part back to a seller. The seller accepts but ebay sends me a shipping label. Unfortunately i have no way of printing off this label as I don't have a printer yet nor do I have the means outside to do so.So I'm trying to ...

Dynamic handling time

It's funny how I'm typing this post referring to handling time... something that is already broken and ebay doesn't really care how many days we set anyway (check other posts about this issue/drama). Anyway, I'm trying to chase that elusive 10% rebat...

Your eBay label is ready emails

Ever since they changed the shipping label format, we've been receiving 'Your eBay label is ready' emails. At the bottom of the email it prompts 'To unsubscribe from this email, change your communication preferences'. After going through each and eve...

Seller paying more for eBay USPS postage than buyer!

When my last item sold, the buyer paid much less postage from the site's calculation than I had to pay for the eBay label. I have challenged eBay about this, and they refunded my final value fee, but that still didn't cover the error. I had premeasur...

We had to cancel your order?

Hi, I guess I should have been wary, but still thought my item would would be shipped and delivered. However, today, I received an issue with your order notice and we had to cancel your order. So, what am I supposed to do now? I mean they said it was...

Resolved! Paranoid dimensions question

I've had several packages go completely unscanned that I had placed in a post office box Monday. They aren't even shown as picked up. The new labels page looks like this I hadn't been updating the dimensions since everything were small books and clot...

I get an email every time I print a shipping label! And I can't turn this off.

Every time I pay and print a shipping label I receive an email from eBay stating: your eBay label is ready. This just started recently when they change the format of the shipping label page. I went to the communication preferences> selling activity a...

EBAYS NEWEST GLITCH - NO SHIPPING - LOCAL PICKUP ONLY.

Today i received a msg from a potential buyer who asked if my item could be shipped. I was a bit confused before clicking on my item. To my surprise, my listing was offering LOCAL PICKUP ONLY and no shipping options. Thinking it was an obvious mistak...

USPS temporary price increase starting on Oct 18, 2020? Anyone else heard about this?

I'm a small eBay seller, and I've also sold just a few things on Amazon. I recently received an email from Amazon stating that certain USPS rates are going up starting on Oct 18, 2020. https://about.usps.com/newsroom/national-releases/2020/0814-usps-...

Do you think Ebay will side with me or the buyer? Please help

Hello,A customer bought a pair of shoes from me about a week and a half ago. They now want to return the shoes claiming that there was a small rip on the side of the shoe(clearly there wasn't a rip when I sent them the shoes). After comparing theirs ...

Title and Shipping States FREE SHIPPING. Description states otherwise...

Is this listing using valid listing practices? I saw this item on mobile and bought it. It's a cheap item I needed and didn't think twice about reading the description. The seller is now asking $10 for shipping (which is in the description, but not p...