Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

I did not receive my item.

I made an order months ago, however, I still didn't receive the shipment. I contact the seller so many times but he didn't help me at all and the ebay platform is such a mess where i can't find any help or solution. I am really upset with this platfo...

Resolved! Change in First Class Postage Cost Sat to Mon

So I bought a USPS label on Sat and it cost $4. I didn't get to post the item on Sat, so I had to print a new label today. The first class postage for exact same item (size and weight) is now $5.12! I had to ship two additional packages, exact same s...

Postal Service Parcel delivery stinks.

I have been waiting for a package to travel from Harrisburg PA to my home town post office since Sept. 9th. The Postal Service took it over from Fed Ex on Sept. 3rd and it has not been updated since. Harrisburg PA is supposed to be Martinsburg WV's n...

When is shipping excessive?

The seller charged me $24 for shipping (Priority Mail), yet the actual cost was $11. What type of feedback do I leave or just let it ride?

**bleep**.. dropped a DHL package at USPS by accident

So i had a dhl package that i was going to eventually drop off at dhl and it ended up getting mixed up with my usps packages. I just realized i did this last friday. Is there any hope they send it back to me or have it at the post office?

Buyer return not accurate

I buy said she wanted to return a non refundable item because she could get it to charge. (Sansa fuze)I know you have to take it back, so I told her to send it back. I plugged it in and it charges and works fine. Do I still have to pay for all the sh...

Resolved! question about managed payments/postage

I was put into managed payments on Sept 8 (I had no choice). I read this about purchasing postage: There are no changes to the current shipping label program. If you use a third-party shipping platform or are managing labels on your own, you may cont...

Correct way to refund part of a combined order? Just go to PayPal and refund or? no request has +

No official return request yet just a message asking for a refund for the one set. Basically buyer ordered two different sets of plates. Ebay combined the order into one transaction but I still shipped in two boxes with two tracking numbers. One set ...

FedEx Returned Damaged Item to Seller Before I Received It No Way to Mark Item as Shipped for Return

First I'd like to say how disappointed I am with eBay. I have had no way to get in contact with an agent or representative, and navigating through the maze that is their customer support page has led to nothing. I'll try and sum this up the best I ca...

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