Shipping

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Buyer has specific shipping instructions

I have a buyer for a porcelain doll who wants me to take the doll’s head apart before shipping. I don’t know anything about dolls and don’t feel comfortable doing this. The buyer has harassed me throughout the entire listing and I’m sure will give me...

Printing USPS Shipping labels vs Fedex Labels requires printer change to landscape- WHY!

Is it only me ? Since E Bay got rid of the terrific Classic shipping interface one must go back and forth from portrait to landscape when printing labels. The new shipping interface is awkward (requires many clicks) so why would Ebaydo this to seller...

Unable to manually add tracking numbers to multiple orders from same buyer

Up until yesterday I was able to manually add tracking numbers to multiple orders from the same buyer but today I am receiving this message. What is the best way to deal with this issue other than cancelling the orders and trying to explain to buyers...

Any GSP users experiencing this?

I use GSP for all my listings. On all my listings under shipping it says ... Ships to:United States and many other countries | See details The other day i came across one of my lisings that said... Ships to:United States and Country Name, Country Nam...

Seller waited until about 7 months before returning shipment

Hello, I have a very unique case that needs solved. I sent a SSD drive to a buyer from another country and they said that it was broken. They kept asking me to give them a refund before they sent it back, then said that they could send it back but I'...

Gaming eBay

I have seen vendors from China doing this before and I am so fed up I want to call it to someone's attention and ask to see if anything can be done about it. We have a vendor that claims products are located in US. They have a US address and they use...

Resolved! Buyer issued refund, has not returned items or responded to messages

Hello all, I am new to the selling game and recently sold a pair of shoes. Description stated the accurate size (Size 9) and also stated no returns. The item is shipped and arrives without issue. Soon after I receive a return request from the buyer. ...

Refund

I bought vouchers good for 2 tickets to a Yankee game in April and May. Obviously the games did not occur. I treid to reach out to seller and he refuses to give refund. Cant reach anyone at Ebay. Any suggestions?

Postage Rates

Can anyone tell me the quickest easiest way to offer 3 different postage optionsand in detail please I’m going bananas with this .

Help me ebay!

How do I get help from eBay ? I saw that a purchase had been made in my purchase history on eBay. I looked into my PayPal account and could not find said purchase. I contacted the seller and requested a refund. The seller tells me that I have paid fo...

Cannot select item i purchased to check status of item

I purchase some help in a couple of months ago it was sending from China which is why the long delay but they said it was going to be here by Wednesday of last week still waiting now it's completely unhighlighted for me to check on it in my purchases...

Need help about a suspicious buyer asked me to ship to a different address

I shipped a pair of $120 shoes to this buyer's payment shipping address, but USPS is returning the item back to me because the "Addressee Unknown" is marked on the tracking after "Out for Delivery", it's still on the way back to me. I contacted buyer...

Resolved! “No Such Number” and “Return to Sender”

Hello I have a parcel which is being returned to me because it says there’s “no such number”. The address says confirmed in PP. I’ve tried to message the buyer twice (once 2 days ago and one today) and I haven’t heard back... they are brand new (no f...

China Post Held up at Grapevine Tx

Apparently this has been going on for a while. I have had three packages go through the north Texas USPS hub with delays. I have received two (after weeks) and the second one has been at the facility for more than a week. Has anyone also had this pro...

Returned Package - No Such Number - Unable to Forward - Return to Sender

Received package back which was marked by PO "No Such Number - Unable to Forward - Return to Sender".. Now customer is looking for the package. She acknowledges that she entered the wrong address into the system -- she has zero feedback - new buyer.....