Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

customer service

how do i contact someone at customer service or agent at ebay thank you

Lost tracking number, what to do?

Hi So I know it's a stupid mistake but it happened. I had it in my lap and got out of the car 15 minutes after dropping it off. I called the post office I dropped it off at and they didnt answer. It was near closing. I'm just wondering what my option...

No Returns Offered & Buyer asked me to take a return after 30 days. Best thing to do?

Hello all, looking for some help protecting myself from a potential negative. I sold an item listed with no returns or exchanges and my buyer has requested a return after 35 days. The reason listed is "Doesn't fit" The item is as described and they d...

Return/refund for “item not as stated”

I believe my recent buyer is abusing the system and opened a return request as item not as described. He won’t respond to my message and all he wrote in the comments was “item not as stated”. I sold the item for 18$ but provided free shipping so I’m ...

eBay give AUTOMATIC shipping price for FLATE RATE when printing labels. Weight & dimensions blocked

I have never had eBay pre-price any of my FLAT RATE shipping cost. I am aware of the calculated method.That is not the issue here. I USE a flat rate for all my listing always have for years...What I am experiencing, for the first time, when I go to p...

shipping Fee's

Why was I charged 10.05% on shipping charges

Label Printing Question

Question:Can anyone share thoughts on the value of proper self-adhering labels vs. printing out paper shipping labels, cutting and taping onto a package? Also, would a standard printer with label sheets work well, or is a special label printer needed...

Preference, include free shipping or no?

As a seller, whats your preference? Is there any advantage either way? Thanks

Can Seller Appeal Return?

Buyer made offer, acceptedPaid, shipped, delivered, and left2 Weeks later Buyer opens return stating:Feedback left:Thank you for the fast shipping!Yes! I like the extras stay safe and healthy. Reason for returnFound a better priceCommentsHi, i found ...

Buyer sends item back to me using an old address that eBay provided to her.

I sold a Chanel bag. The buyer contacted me as soon as she got it and said it looks good, but she is disappointed with a tear on the leather in the chain but said she is taking it to her local leather smith for him to repair. About 3 weeks later she ...

Problem Bidding: "the item you selected may not be purchased due to seller shipping restrictions..."

Hey guys, Lately, I have been having some issues when trying to bid on a vinyl record that ships from Japan at Ellarecords2005. I have bought from the seller with this address and there was no problem. When I try to bid on an item from the same selle...

USPS Mail to California During Wildfires

I mailed a package to California on 9/9 from my home near Chicago. The last entry in tracking was on 9/10 Processed Through Champaign, IL. My local post office told me it is because of the wildfires. My customer is getting impatient. What happens if ...

Good luck getting USPS boxes

So I have been ordering boxes and they are never being shipped by USPS so I ask my local postmaster if he could get me some boxes. He said he ordered 6 weeks ago and they still have not been shipped, he said the whole postal system has been thrown in...

CD Mailers Needed

Yes, I have cardboard and Poly Mailers (#0,# 2,# 5,# 6), but I will soon need to ship a load of CDs in jewel cases. I would rather not hear from buyers that the jewel cases cracked in shipping, so shoving it into a #0 poly mailer and sending it may n...

GRRRRRR! eBay returning to old ways with estimated delivery dates.

With hardly a chance to breath a sigh of relief, eBay is putting all sellers at risk once again by estimated delivery dates that are unrealistic!! I sold an item with 3 day handling time and first class mail, California to Virginia. Paid 2/20, Sunday...