Shipping

Forum Posts

Sorted by:

Help needed

Hi , I amnot new to e bay but never had to return anything before. Here is a message I sent to the seller this morning which explains everything . What do I need to do , seller agreed for me to send the laptop on my expense which was in his initial p...

Resolved! Seller denied my return case, now case is closed! What to do?!

I bought an engine from a seller which described it as a full reseal, perfect working condition, and ready to be dropped into the car. I received it 10-15 days after my purchase, got it installed 15 days later just to find out the engine is defective...

malicious method.

Seller sold an item that needs to be returned and claim that the returned item is broken.It's an extremely malicious method. I wrapped it firmly and returned it with a cushion.The packing method is the same as seller sent.I took a picture before ship...

Help with a return

A buyer is requesting a return, no problem. He refuses to open a return request with eBay, but he filed dispute with Paypal. I stated I'd be happy to issue a refund, please send the item back at my expense. He doesn't reply. What do I do? Thank you.

Return advice

Hello eBay community, I am relatively new seller and sold an oven “as-is” for parts not working. Oven was photographed and I stated I didn’t know if it worked or not. Buyer purchased it and now wants a return because it’s not as described and doesn’t...

Buyer requested a return 1 week after using phone

I recently sold an iPhone X to a buyer, who just sent a request for a return. The buyer has had the phone for over a week and claimed to have used it during this week, but claims that the phone screen suddenly went black and isn't working anymore. Th...

Is Mail getting delivered to Hong Kong??

Does anyone know if mail is being delivered to Hong Kong during this Virus. OK, is 1st Class International getting thru? Then, how about Registered Mail? First part of April I shipped a Registered to France & Poland & now over 100 days & still not de...

7/12 Buyer opened case for missing item in shipment now won't reply

I sent 4 items in one shipment. Buyer claims one item missing. I responded with how the trade cards were packaged and put inside the shipping box with 3 metal items. No response. Buyer filed case. I responded twice. Buyer not responded. Case is still...

Why I have to return to China

Why when I buy stuff from a USA seller in USA and the address where it came from in the USA and if I received it damaged or not as describe I have to return it to China . And eBay and PayPal stand with the seller in this any solution or we are been r...

Speedpak?

Speedpak should be called Slowpak. There’s nothing speedy about them. At least if they were called Slowpak we would not get to worked up if our package was taking 10 years to arrive.

Shipping labels

My printer went out of order on me and chewed up two of the shipping labels I made. So I had to reprint it and I will be charge for 3 labels now. When I could talk to a person before it was handled. Now you can not get a realy person for anything. So...

Buyer Returned a Box of rocks. E-bay says Sorry cost of E-commerce

Sold Set of Eight New OEM Mopar 6.2L hemi coils. No returns Replace defective only. Round and round with the customer. Filed a Not as described Return because they did not fit his truck. Told him No go. Not returnable. Then He says one is defective. ...

Opened case for refund/return. Shipped but item returned to sender today.

I'm the buyer. -July 2nd: Bought "New" item from a newer seller.-July 6th: Item arrived. Was open box and clearly broken. Requested return from the seller-July 11th: Case opened as the seller was not responding. Ebay weighed in my favor and provided ...

Tracking Ebay Intl Shipping Prior to Hub Acceptance

I would like to track my Ebay Intl shipments once it leaves the house. Currently all I have is the ESUSxxxx number, the Ebay Shipping number or the Easy Ship number. That number is only relevant once it is received in Erlanger, KY. What about prior t...

Help with shipping settings

We are getting ready to list a bunch of small lots for auction. What we are trying to do is charge $4 for the first auction won and every subsequent auction will ship free. We rarely sell via auction so not sure how to set up my shipping rules. We wa...