Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Refunding shipping

so I sold a pair of shoes. The buyer then says that they didn't fit. The listing was correct and he even afmitted that he wore the size that was listed. I do not accept returns and all my listing are set as such. BUT, I agreed that he could return th...

User avatar by Adventurer
  • 159 Views
  • 2 replies
  • 0 helpful

Unable to access shipping

When I try to ship items I'm getting to the sign in page and I keep getting a message the servers are down and I can't sign in. It tells me to try later but it's been days now. My account to the best of my knowledge is in good standing. I've not rece...

shipped item stuck in Kentucky post office terminal

I shipped an item media mail ,have tracking number ,item has not arrived yet. buyer got full refund. does buyer pay me when item does arrive ? how does this protect a seller during post office problems because our country was attacked from chinese vi...

Resolved! 1 day processing clarification question

Does Ebay consider an order shipped as soon as the label is printed out or once it is scanned by USPS? Just wondering since I have a 1 day processing time and not sure if that means as long as I print the label by the next day after the item is purch...

HI shipping exclusion

is it possible to ship an item to Hawaii for just one listing if I have excluded HI on all my listings. I have a buyer who wants me to ship a rather expensive item and pay for shipping but I cant figure out how to edit just one listing, ty

How to do an exchange

I am confused about the right steps to do an exchange. Ebay help pages aren't providing guidance. The situation: I sent a buyer the wrong item by mistake and have the right item in stock. I would like to do an even exchange at no cost to the buyer. T...

Seller Unresponsive to Cancellation Request

On the day that I purchased a gift from eBay for my friend, he told me that he already had the item. I asked the seller for a cancellation (which I think is reasonable because it hadn't been shipped yet), and have not gotten a reply. If I don't get a...

User avatar by Rising Star
  • 436 Views
  • 10 replies
  • 0 helpful

Buyer Claiming Item Damaged 2 Months Later

Have a really strange situation. Buyer reached out with pics of items heavily damaged beyond what they were when I shipped them. The shipping box does not show the same damage signs, so they are claiming I sold them damaged (I did not). They also cla...

Shipping fees

Hi, I just do not understand the shipping fees, I pay forshipping via Paypal and my July statement shows it again. Why am I paying shipping twice, Paypal and E-bay?Thanks, Al

Resolved! Guaranteed delivery

I noticed in the auction description that I won. It stated ebay will guarantee delivery by a certain date. If this certain date is not met, what happens? What does ebay do?

Whats the best way to ship this item?

I've been selling a item that weights like .6 oz. and basicly is just a small chunk of metal. Whats the best way to ship them without costing me an arm and a leg? I sell them for $6.50 and its going to cost me almost $4 to ship them now.

Most Marked as Helpful Authors