Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Buyers paying but not responding

Ok I think I have been targeted by bots I have had digital trading cards for a game that have been there for months with little to no action and then out of nowhere 4 different accounts start buying my cards. I was pretty happy when I saw my stuff wa...

Buyer Claims box was opened and product was removed during USPS shipping

I recently sold a collection of books for $260. The buyer states "the box delivered today showed some shipping damage and was half full when I opened it. In fact when I picked it up I could tell it was too light to have the books." I screwed up and s...

Does ebay credit you when you refund shipping overages?

The way to do it as I undetstand is do it in paypal, "refund this payment", which has seemed misleading up until now, but I'm told you can specify the exact amount you'd like to refund. Ok, assuming all that goes well, does ebay adjust your fees to r...

Shipping labels

Is anyone having issues with their shipping labels coming out the full size of the sheet., instead of the clasic 6" x. 4" label that its been used for 15+yrs?

Resolved! Does a buyer still have 180 days to dispute a transcation with Paypal under managed payment?

Now I know its 30 days to return an item from the delivery date. But as all know on Paypal a buyer has 180 days to dispute a transaction and I am currently have a case with them as a buyer were out of there 30 days on ebay so they just went on Paypal...

Is this a real USPS damaged package?

Hello,A buyer contacted me stating that The contents of the small flat rate box I shipped fell out even though I know I taped all of the openings and made it more secure when I taped the shipping label on. Without request the buyer sent me a picture ...

If You're Buying USPS Signature Confirmation?...Read This

I just discovered that the USPS apparently isn't following through with getting a signature at the time of delivery as they are supposed to be doing when you purchase the "signature confirmation" service. I shipped a package to someone by insured Pri...

No Secure Location Found. Buyer Requested Refund

I delivered a large box of items to this buyer, but the item had no secure location to be left in. The buyer went to the postal office three times, but there was no box to be found. I literally went to his local postal office (We live in the same cit...

FedEx SmartPost claim

I am fed up...I made a SmartPost claim on ebay and been waiting well over their 20 business days. No one contacted me, etc. I called FedEx and ebay and each pointed the finger at the other -- multiple times now. Asked for a supervisor, etc., etc. Bot...

"does not fit" and "wrong size" as a reason for return of purchased items

I just experienced an unpleasant surprise: not being able to return ato exhaust parts at the expense of the seller, simply because I selected "does not fit" instead of "not as described" as a reason for return (an explanation given to me by ebay supp...

Resolved! Seller didnt notify ebay about receiving item

Hello. I had a problem with a seller. He sold me a defective motherboard and i asked for a return (which they accepted) but seller is ignoring me. I sent 5 messages including notifying them about tracking number of my return and they didn't answer.I ...

Free 4-Day Shipping

Why are my listings as a seller touting "Free 4-Day Shipping" when I am choosing (and always have chosen) the Free First Class Shipping (2 days) option? Has this been happening to other sellers? Could it have anything to do with the USPS slowdown? Th...

Free eBay USPS Shipping Supplies Link Dead?

I just purchased a label and attempted to click on the order free supplies link on the print your label page and got dns errors. It will not load at all. Anyone know if the link has changed?

will Temporary Postage Increase affect sellers' cost and not calculated shipping

Concerning the increase starting on Oct 18th, I noticed this wording on the usps site "time-limited adjustment will increase prices for our commercial customers" usps announcement link So does this mean only the price we pay will be increased but not...

Resolved! Unlisted Re-stocking fee?

I am currently looking at listing where the return policy is listed as a 30 day money back or replacement policy, and the seller will pay for the return shipping. After consulting with the internet on the reputation of this company, I decided to send...