Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! PayPal holding my money for items I've already sold

I recently sold a few t-shirts for a couple hundred dollars the guy open the claim and said he never received them so I added the tracking number and told him he need to check with his post office because it says that it was delivered to his mailbox ...

Shipping untruths

Is anybody else **bleep** at getting "item shipped" notices, when nothing more has been done than creating a shipping label? And the item doesn't get shipped for another week? Or when you shop for the closest vendor to you to save shipping time..( lo...

Does Seller Get Flagged/Suspended From E-Bay If Too Many Buyer Returns?

I sold maybe 3 items over the last 2 months that turned out to be defective according to the buyer. I refunded them 100% once they returned the items. Are there are ramifications from E-Bay if this happens too often?

Cancel Pending

I have a cancelation pending on a purchase I told the seller I did not want anymore. They told me they cancelled on their end, that eBay had to finish the process. III proceeded to make a return request, nothing changed. I talked to someone at eBay a...

Package never been delivered, USPS Issue

Hello everyone !I sold a package on May 4th and shipped it the same day. USPS accepted the item and arrived at the USPS regional origin Facility same date.May 8th : in transit to next facility.Since then there is no update . Still showing” In transit...

USPS shipping

I am going to stop buying from sellers who use the USPS to ship, The items never come on time and in some cases do not come at all .

very high not as described rate 5% additional fees

First of all, I’m with eBay since 2007 and never had any serious issue before. Now I have to state eBay has given me status “Very High Not As Described Rate” INCORRECTLY since June 2020 and started to charge “additional 5%” for each sold item of “Hom...

Resolved! Ebay's Return Policy Now With Managed Payments

Does anyone know if Ebay will stick to the return policy we set or be like Paypal and give 60,90, 100 days now that they manage the payments?

Sig Required Package Refused by Buyer Question ...

If a $600 item was sent USPS ( Prio sig req), and it was refused by the buyer ( tracking shows - Refused, return request processed on xx Aug) , and the return never arrives back, as a seller are you "out" the $600 ( other than any insurance if purcha...

Refund to PayPal when debit card used

I was issued a refund to my PayPal. I paid with my debit card. How does this work

Buyer address change scam?

Is there a mechanism for a buyer to include a different address in an order that will show only on the website order page, while emails and PayPal pay information show "correctly"? I recently sold an item and was notified of payment, and found what I...

Returned Item With Damage

I sold an item for $500.00. The seller stated it was the wrong part and asked to return it. I told the buyer to return it. He did so. The item was damaged in shipment. I contacted the buyer who stated he had insurance in the amount of $500 on the ite...

Resolved! Question about changing shipping method after payment paid

Hi, I’ve purchased/paid for an item which has shipping through GSP (there are no import fees) The seller is offering to ship it via a different, cheaper method with USPS- which is fine by me. is there any issue with using the cheaper method (non GSP)...

Chinese company ships to US but not Canada

Is there a way to ship to the US first, then have it forwarded to Canada? There was a company that provided this service a long time ago, but I forgot the name. Any other suggestions are welcome.

"Everyone deserves a second chance"

I think that when a seller relists an item that has been returned, Ebay shouldn't state that "everyone deserves a second chance". Potential buyers will know that is has been returned from someone who has handled it and possibly used it. Also, not goo...