Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Customer Selected Wrong

Is eBay's Customer Service down? It said it'd be 1 minute and that was 40 mins ago??I had a customer accidentally select "Local Pickup" instead of their preferred shipping method. He's already paid. I need to switch him to shipping and CHARGE HIM for...

Return problem

Bought an item on eBay. Had a guaranteed delivery date of oct 26th. Needed by the 28th so that's why I bought it. Did not get the item on sept 26th. Contacted the seller on oct 28th. Said they mailed it and that the guarantee is by eBay not them so I...

eBay ERROR - not showing sold items to be shipped today

Is anyone else experiencing this glitch? Seller Hub shows I have 17 orders that must be shipped today. No matter which way I attempt to access the info I get the "It's not you, it's us" error message. I have been trying to access my sales for over 2 ...

Unable to print return label

I am attempting to return an item but I am unable to print the shipping label.I can print the packing slip but not the shipping label. HELP

Fedex bulk shipping labels not printing barcodes

Fedex is now added in the bulk shipping tool for printing labels. I was excited to see that UPS was also added to the list, and all of my shipping can be done on one page at one time. Unfortunately fedex labels do not print properly, the barcode is.....

Resolved! USPS Priority Reginal A shipping

I just noticed my buyer was charged $11.22 for choosing a Priority Reginal A box for their 3 lb package from 48329 to 35401 when USPS charges $8.92. I think Ebay is inputting Regional B Pricing into the Regional A category. Anyone else have this prob...

Shipping rule for two different prices based on number of items purchased?

Hi all, Not sure if this is doable, and it didn't look like it was from poking around, but I'm really hoping it is or, at the very least, that there's a workaround for me to trick the system into doing what I want. I sell sports cards and am planning...

USPS Priority vs FedEX Home Delivery

I see where FedEx Home Delivery shipping rates are significantly lower than USPS Priority rates on 1lb+ packages. I've always used USPS Priority...anyone out there switched to FedEx Home Delivery From USPS and if so, pros/cons/advice??

Voiding shipping labels

I ended up running low on ink in my shipping label didn’t come out right. I waited past the 24 hour mark to be able to reprint for free now I have to void the label. Seems like my only option. What happens when I void the label? Will I be able to pur...

Resolved! USPS unable to return item.

Hello,the other week I had tpurchased a coin from a fairly reputable person within this area of eBay. A day or so later the listing was removed so I had to dig pretty deep to find out this items tracking code and received the item about a week after ...

Why don't all of my shipping options show for customers?

I'm hoping that maybe some eBay staff member might see this and send it along to the appropriate people. On listings that I have various options, they don't show all the time for customers. For instance if a first class package might get there close ...

Resolved! Do I have to refund shipping cost ?

someone bought a manual from me and immediately started a return.the auction was set to accept returns with buyer paying return shipping cost.Do I have to refund the shipping cost he paid for me to ship to him?cost was $20 plus $4 shipping.so do I ha...

Invalid address and not able to reach ebay representative.

Hello. This is a first for me. A customer with a new ebay account just purchased an item but their shipping address is invalid. I am unable to print a shipping label and cannot reach customer service. Am I held responsible if the item is not shipped ...

Resolved! What should I do? Buyer says computer I shipped doesn't work

Three months ago I posted my 8-year old Macbook and it sold for $600. The winner lives in Qatar, and I shipped it through the eBay international portal. Before posting the laptop, I fully tested it and installed a new OS -- it worked perfectly. I'm j...

UPS discounted rates

I'm new to Ebay and have sold a few things, large and small. I began to analyze my profits and was surprised to find that fees really affect my outcomes. I see that I need to maximize shipping options, as part of the solution. I usually use USPS Parc...