Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

eBay Return Policy and the impact it makes on sellers

This message is for eBay policy makers. I do not have department store and do not sell new items with warranty. Preowned or used items have no business having a return policy. While the CEO makes 17 million dollars off the backs of sellers we are for...

Can't purchase parcel select from ebay website.

When logged in to the website on my desktop browser, I cannot choose the parcel select option. This has happened several times recently. The buyer selected parcel select, but when I go to print that option isn't available.It is, however, still availa...

Ebay's tracking of chinese packages

I've noticed that when I click the tracking number in ebays purchase history, some china packages naturally only track within china, while some actually track all the way to my mailbox, even though USPS tracking shows a message like "Product from chi...

Phony tracking numbers

I have been running into this more and more this year and not just on eBay. Sellers generating tracking numbers but not actually sending anything. The scariest one was a seller in China who has figured out how to generate a tracking number that shows...

Warning on using FedEx vs USPS for incoming shipments from other countries.

I wanted to share a recent experience I had lately with having something shipped overnight using FedEx from Canada to the US. The package got hung up in customs. Long story short, I discovered FedEx has their own trained customs people then charge fo...

Ebay is saying I can ship a 1 pound 3 oz item by first class - I don't think this is right.

There hasn't been a change in how eBay handles first class pricing has there? I saw the same thing on the last thing I listed for sale. eBay kept recommending first class shipping for something that was clearly over 1 pound.

eBay shipping suggestions about USPS

brian@ebay Why is eBay recommending to me, the seller, to 1) pay extra out of my pocket to not use USPS and 2) break eBay rules regarding "downgrading" shipping (ex. Priority to FedEx Ground) and 3) Hiding some of the shipping services I choose to of...

Buying a item

I bought this steering wheel the guy did everthing not to ship and now before I recieve my money back he relisted it frad o call it

Resolved! PayPal holding my money for items I've already sold

I recently sold a few t-shirts for a couple hundred dollars the guy open the claim and said he never received them so I added the tracking number and told him he need to check with his post office because it says that it was delivered to his mailbox ...

Shipping untruths

Is anybody else **bleep** at getting "item shipped" notices, when nothing more has been done than creating a shipping label? And the item doesn't get shipped for another week? Or when you shop for the closest vendor to you to save shipping time..( lo...

Does Seller Get Flagged/Suspended From E-Bay If Too Many Buyer Returns?

I sold maybe 3 items over the last 2 months that turned out to be defective according to the buyer. I refunded them 100% once they returned the items. Are there are ramifications from E-Bay if this happens too often?

Cancel Pending

I have a cancelation pending on a purchase I told the seller I did not want anymore. They told me they cancelled on their end, that eBay had to finish the process. III proceeded to make a return request, nothing changed. I talked to someone at eBay a...

Package never been delivered, USPS Issue

Hello everyone !I sold a package on May 4th and shipped it the same day. USPS accepted the item and arrived at the USPS regional origin Facility same date.May 8th : in transit to next facility.Since then there is no update . Still showing” In transit...

USPS shipping

I am going to stop buying from sellers who use the USPS to ship, The items never come on time and in some cases do not come at all .

very high not as described rate 5% additional fees

First of all, I’m with eBay since 2007 and never had any serious issue before. Now I have to state eBay has given me status “Very High Not As Described Rate” INCORRECTLY since June 2020 and started to charge “additional 5%” for each sold item of “Hom...