Shipping

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Received damaged item

So this is my first time posting something like this so i'm sorry in advance if I don't explain myself very well. I bought a vinyl record back in April from a seller who lives in Japan. Because of the pandemic, there was a delay in shipping, along wi...

Shipping to another location

I have an auction up with bids, but have only selected North America as shipping options. A potential buyer is asking if I will ship to Europe, and they will send additional funds through PayPal to cover the additional costs. I can't edit the shippin...

Combined shipping when running a sale

I have combined shipping turned on in my eBay store, but when adding items to a cart, the buyer is unable to "request total" because items are already offered at a discount. For some reason any item that is on sale in my store is unable to be combine...

Returns

I created items to be "30 Day With Free Returns". But the listed items are showing "Seller Does Not Accept Returns"

Shipping label says PO Box OR Physical address?

Hello, my apologies if this has been discussed before, I couldn't find it. I just sold an item that I had set for shipping via FedEx Home Delivery due to size and weight. On she shipping label it has an apartment address OR p.o. box number. Since thi...

NO SELLER PROTECTION FOR USPS DELAYS

Beware---eBay is refunding buyers for delayed shipping.....if tracking is not updated to their specifications, the buyer can request money back and eBay is approving...SCREW the seller---It is seller responsibility to make sure the buyer receives the...

USPS Tracking seems to be down...Anyone else?

I'm referring to tracking on the USPS website, not through the ebay link, which I suspect may be incorrect given my statement about it being down. Current time is 10:08 am PST

How do I change my settings so that shipping fees come put of Managed Payments

I'm new to Managed Payments and have mixed feelings about it. I was going to reduce my PayPal account balance because of a reduced need for it. However, when I went into my PayPal account, I see that there are multiple and continued debits for "eBay ...

PACKAGE NOT DELIVERED

my package was marked "delivered" yesterday and it is nowhere in sight. The tracking number provided by eBay just redirects me to the eBay page and gives me no option to contact the carrier. The only option I have is to complain to the seller, as if ...

return case close with no postage label sent?

Hello,Can anyone give me an advice please? I've bought an item that did not match photo of the item and opened a return case on that basis. I've got a message from ebay stating that seller accepted request and will now send me a return label. There w...

International shipping cost

When I go to the item I'm selling and go to calculate shipping rates, I put in Czech Republic, and it gives me an amount: $43.50. A buyer gave me an offer and I accepted. Then I went to print shipping label, and the cheapest shipping option was $63 a...

Questions about my dispute.

Hello, I bought a item here on Ebay. I looked up the seller to make sure he had good reviews. I won the auction and I wanted to pay instantly. When I tried it said that the seller wasn't shipping to my location even tho I couldn't find any informatio...

How to reply to this Paypal international INR

I got a Paypal INR (very rare) for an international purchase. My guess is because the purchase was over 2 months ago. Anyway, I used the ebay standard international delivery... you know with those ESUS___ tracking numbers. This tracking here https://...

seller protection

I have an international buyer purchase a brand new still sealed in plastic series 5 Apple watch. The buyer is located in the Russian Federation. The purchase price including shipping was $516. Two days before the buyer received the package (as reflec...

Lexington, KY post office

Is anyone else having issues with very slow shipping?I got this message from a customer this morning. BTW It went First Class with a tracking number. Is there anything we can do? "FYI … my purchase you promptly shipped on July 27 made it as far as th...