Shipping

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EBAY DON'T CARE ABOUT SELLERS

Recently I had an issue were an item was returned to me but, it was returned in completely broken condition. It was evident from this transaction that Ebay ask the seller to follow a litany of steps in order to determine who was at fault. Ebay also s...

Solution to get ebay to stop screwing sellers on returns/refunds

I work in the insurance industry and think I've figured a way for ebay to get this act together and stop screwing folks.Anytime ebay does not follow their own return/refund policy I am going to file a claim with my insurance company for theft. I will...

you can smash anything

and ebay doesn't care. i've had a couple of fraud cases this week with the best being this one. i get a return request because a package is damaged. well here we go. it's weekly nowadays. i provide 7 photos of how it was bubble-wrapped, packaged, wit...

"Free returns" - got a refund, but no shipping label?

So bit of an odd one. Recently bought a K40 laser cutter/engraver from a seller who was based in NJ - but seemingly its more of a "ships out of NJ/has a warehouse, but is actually based in China". Anyways - these cutters are fairly popular, but are o...

Resolved! Seller wants to send to an address other than my Ebay / Paypal reciept

Hi everyone, I've been using Ebay for years with only positive experiences... until now. I've just bought an item in the US- the seller offered international shipping so I bought the item with shipping to Australia. Both my Ebay and Paypal address ar...

Resolved! ebay calculated shipping under $15 and it was over $30, what's etiquette on ebay?

I saw older threads about shipping costing more than buyer paid by minimal amounts and a solution offered was to have a small "handling" charge. In my case, on the 2nd of 2 sales I made in July, new to ebay, I literally paid as much for the item and ...

Fedex Billing Problems--no help from Fedex or Ebay

Good day, I have been involved in a month-long dispute with Fedex billing charges. I have told my story more than a dozen times and we're no closer to resolution. We audit our monthly invoice and our June invoice had 18 billing charges that we are di...

Sold high performance ram to customer who returned stating it was "defective" but its not

I've tested the ram for an hour on memtest64 no errors and followed up after with some gaming as anything past that is a waste of time and if your running at max capacity you need more ram at that point. So it passes all test customer is completely i...

D.W.Y.S.Y.W.D. FREE Expedited Shipping | See details... 1ST CLASS is not expidited!

Words to live by: Do What You Say You Would Do !!!FIRST CLASS IS NOT EXPEDITED ! OH BTW, See details. . .Free shippingUnited StatesExpedited Shipping (USPS Priority Mail®)Upcoming - Estimated delivery Sat, Aug 15Sat, Aug 15Seller put he will ship my ...

Trouble getting refund.

Seller received the item back on August 4th, I paid for shipping, and has now messaged me they have tried issuing a refund for several days but keeps getting an error and they say they can't get through to customer support as well. I don't want to pu...

USPS delivery delays

Has anyone else seen a spike in late deliveries in the last two weeks? I'm getting two or three complaints a day and I only sell about 15-20 items a day. I stand to lose a ridiculous amount of time and money when ebay starts refunding the buyers.

Seller charging outrageous shipping

I got my package in mail today. I paid $14,97 for 1 ring and 2 sets of earrings which weigh less that 10 0z. With combine shipping it was $20,00 which I thought was outrageous reg shipping was $12.35 per item.When I opened the ring it wasn't as descr...

I got two wrong item return to me twice in a week

hi today I receive another wrong item from buyer .she says item not as described and leave negative feedback .same week I got another return wrong item .I feel like this is competitor trying to destroy my business .I work so hard for my Ebay business...

Resolved! sellers ripping off buyers and ebay helping them

a seller on here sold me a heat press and got paid for the item and never sent it out to me and eBay is not doing nothing about it, o yeah he sent me a tracking number that is and old one and it didn't even get used for an eBay delivery it was used f...

Buyer claims to not have ordered item

This is my first time posting to the forums so I hope I'm doing this right. Anyways, here's the deal; I had a pair of shoes sell on the 31st that I packaged up and shipped on the 3rd. The shoes arrived to the buyer yesterday. I get a message last nig...