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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

International and US shipping address formats

I offer international shipping through USPS first class packages. I have had many late deliveries that seem to come from eBay address formatting. When I recently sent a second shipment to an address in Spain that took forever the first time I asked t...

USPS lost my whole day's packages. I am besieged

Now I have 5 customers inquiring about their packages. All of the packages were dropped in the post office drop box on July 24. I am expecting more such inquiries.All the trackings have no update. Nothing about their whereabouts. I definitely dropped...

South Florida delays at USPS

I just checked on some incoming and outgoing packages. Everything is UNBELIEVABLY late. I know we are a hot spot but in the last week it has gotten REALLY bad. Packages I mailed from my small Ft. Lauderdale PO on August 1st are just now getting to th...

Resolved! Magazine Weights

Selling a few magazines for first time ever. Can someone give me an estimate as to how much a "Time" or "Sports Illustrated" regular issue might weigh? I've searched and can't find an answer. Thanks very much!

Issue returning a purchase

I bought a laptop charger that ended up not being the correct one. The seller has accepted a return and when I went to a post office I was informed that because the charger was made in China and being sent to Mexico, that it would most likely not mak...

Strange package arrived

An hour ago I was surprised to have received a package due to me no having ordered anything. The package was addressed to someone who I don't know and neither do I know someone with that name. I have not wanted to open the package in case some one de...

UPS and CVS have teamed up to offer a wonderful new program!

Friday: I get a slip from UPS saying they tried to deliver a package to me but i wasn't home so they left the package at the new UPS "Access Point" which in my neighborhood CVS Pharmacy. Saturday morning: I go to CVS to pick up my packaged. They look...

EBAY DON'T CARE ABOUT SELLERS

Recently I had an issue were an item was returned to me but, it was returned in completely broken condition. It was evident from this transaction that Ebay ask the seller to follow a litany of steps in order to determine who was at fault. Ebay also s...

Solution to get ebay to stop screwing sellers on returns/refunds

I work in the insurance industry and think I've figured a way for ebay to get this act together and stop screwing folks.Anytime ebay does not follow their own return/refund policy I am going to file a claim with my insurance company for theft. I will...

you can smash anything

and ebay doesn't care. i've had a couple of fraud cases this week with the best being this one. i get a return request because a package is damaged. well here we go. it's weekly nowadays. i provide 7 photos of how it was bubble-wrapped, packaged, wit...

"Free returns" - got a refund, but no shipping label?

So bit of an odd one. Recently bought a K40 laser cutter/engraver from a seller who was based in NJ - but seemingly its more of a "ships out of NJ/has a warehouse, but is actually based in China". Anyways - these cutters are fairly popular, but are o...

Resolved! Seller wants to send to an address other than my Ebay / Paypal reciept

Hi everyone, I've been using Ebay for years with only positive experiences... until now. I've just bought an item in the US- the seller offered international shipping so I bought the item with shipping to Australia. Both my Ebay and Paypal address ar...

Resolved! ebay calculated shipping under $15 and it was over $30, what's etiquette on ebay?

I saw older threads about shipping costing more than buyer paid by minimal amounts and a solution offered was to have a small "handling" charge. In my case, on the 2nd of 2 sales I made in July, new to ebay, I literally paid as much for the item and ...

Fedex Billing Problems--no help from Fedex or Ebay

Good day, I have been involved in a month-long dispute with Fedex billing charges. I have told my story more than a dozen times and we're no closer to resolution. We audit our monthly invoice and our June invoice had 18 billing charges that we are di...

Sold high performance ram to customer who returned stating it was "defective" but its not

I've tested the ram for an hour on memtest64 no errors and followed up after with some gaming as anything past that is a waste of time and if your running at max capacity you need more ram at that point. So it passes all test customer is completely i...