Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Ebay refunds buyer AND lets me keep money?

I sold a patagonia pullover. Perfect condition. Brand new. I shipped through ebay's global shipping program so I'm not sure where the buyer was from. They opened a case yesterday which I didn't see until tonight. Claiming there was bleach stains on i...

USPS January 2021 Rate Hike coming

As read on ecommercebytes under shipping news. USPS filed a rate increase request with the Postal Regulatory Commission on Friday, Oct 9. Increase is expected to take effect on January 24, 2021. Media Mail price looks to increase by 3.6%. First class...

Trying to buy shipping label

I've sold on eBay casually for the past few years, never had a problem with buying shipping labels. Today is my first sale in months and I can't buy a shipping label. I know things are moving away from PayPal, but the buyer was able to purchase my it...

shipping policies

i have created several shipping policies for different listings and i have created shipping tables also in those shipping policies if i change the values in a shipping table of a shipping policy all the shipping values will be changed in other shippi...

How to find low cost shipping from Malaysia for our customers?

Im an american who works in Malaysia and selling on Ebay. Recently we were forced to close because shipping stopped from Malaysia due to Covid. Then the post office quit altogether and we have been stuck for months unable to ship. But searching for a...

return of non-working items in pandemic

How is an older person who is self isolating to use a return label requiring a trip to the post office? I recently bought a fairly low cost item which did not work at all. I asked for a refund and printed a return label that requires me to go to the ...

Refund from seller.

Hello, returned a faulty item to seller for refund on 6th of October, I am still waiting, eBay says refund initiated will take 3/5 days however paypal says refund due in to my account on the 24th. Surely I should not have to wait that long??Grateful ...

AUTOMATIC RETURNS AWFUL

Half my return requests are began because people do not know how to reach out or think there is a problem with the item. I resolve many issues through the returns messaging system. Ebay setting up to return automatically approved for the buyer is awf...

FedEx Ground

Does anybody know why FedEx Ground in currently not available on eBay?

Resolved! I voided shipping to combine two items for buyer but now i can't combine the items

I sold two items to the same buyer and combined them in the same package, but when I paid for shipping I mistakenly paid for the shipping of one item and it shows only one item marked as shipped.I marked the other item as shipped, but I don't like th...

Return policy

What is the best return policy for a seller to go with? I think there are 3 options:a) don't accept returnsb) accept returns within 30 days (buyer pays return shipping)c) free returns accepted within 30 days any advice?Thanks

USPS Free supplies ... are you getting yours???????????????

Two weeks ago (actually a little longer but I'm rounding down) ... I received the email notification that my ONE roll of Priority stickers from USPS was shipped ... I don't have them. I used to order 2 rolls at a time but this time around I was limit...

Customer bought second item after I purchased label but haven't shipped yet - any way to combine?

As per the title - is there any way to combine the shipments in the same package with the same tracking number?

Irony with Shipping

This is kind of a unique situation. I sold a small item and during the shipping preparation I happened to notice the buyer was only 6 miles from me. I contacted the buyer, through eBay, and asked if they would like me to deliver the package and save ...

eBay not allowing Media mail

eBay will not allow me to use media mail for a book I sold..I had listed it under collectibles but in many places it says book and the picture is of a book. Is there a workaround for this?