Shipping
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Can't adjust discount on shipping on invoice

I am trying to send a buyer an invoice for three combined items. The shipping cost is $9.00 and I told the buy I would discount $6.00. Every time I try to adjust the discount the page reloads and takes the discount away. I've tried backing out and st...

Resolved! Seller won't ship to my location, but won't cancel order that is in the cart

I have been doing business regular buying from a particular seller for over a year. There were regular adjustments made to combine shipping with an updated invoice. As I have mentioned, it has been a great buyer-seller experience. All of that changed...

Issues with package being shipped by Speedpak

Hello,So about 2 weeks ago I ordered an album from a seller based in China. This was my first time ordering with them so I never had anything shipped with Speedpak. For some reason, my package seems to be going all over the place.....delivery attempt...

User avatar by Adventurer
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  • 3 replies
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Mail being really slow

I've shipped a few items and mail seems to be at a snails pace on media mail. I just about always ship my items out by the next day and some of the tracking info shows little or no movement. I've got one guy that says he's filing a not received item ...

Speedpak not updating the tracking information

It is frustrating to see speedpak's lack of tracking information and sometimes updating the tracking information late. My package has been stuck at "destination port reached" for more than 4 days now, emailed the speedpak customer service and did not...

User avatar by Adventurer
  • 3745 Views
  • 3 replies
  • 1 helpful

Seller declined return request on an item that does not fit my vehicle

Hi, I ordered a car part and when I tried to install it, it did not fit. I started a return request and the seller declined the request. The item was supposed to have free 30 day returns and it has not been 30 days. I am not able to contact the selle...

Seller refusing to ship Flat Rate Priority--can I do anything?

Hi all--I just purchased 5 books from a seller, and had previously asked seller if he would send via Priority Mail. Since I never received a response other than he would combine shipping, I assumed the answer was yes. After combing shipping, the ship...

User avatar by Adventurer
  • 1045 Views
  • 23 replies
  • 0 helpful

Buyer tells me how to make more money

While trying to negotiate free shipping... this buyer gives up and tells me I'll make more money by giving him free shipping. Although I think I can guess what he is trying to say... I will definitely not be making more money from his purchase if I l...

Resolved! shipping discrepancies

i am so confused, why ebay charged the buyer only $1.40 for shipping (calculated) , but when I go to print the label I am being charged $2.78 ?? plus the fees they will charge. I am losing money in shipping!i know it seems only small amount, but ever...

Postal Service memos detail ‘difficult’ changes, including slower mail delivery

Has anyone seen this article from Today's Washington Post? Postal Service Memos I don't sell on Ebay anymore, but I continue to purchase. On July 10th at 7:10am tracking information from USPS indicated I had a package "Out For Delivery". Six hours la...

Shipping the wrong item

I am new to eBay selling. I accidentally mixed up the shipping labels and sent the wrong items to the wrong people. They are both international buyers that bought them through a freight company in Delaware. One of the buyers was trying to tell me wha...

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