Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Invalid address and not able to reach ebay representative.

Hello. This is a first for me. A customer with a new ebay account just purchased an item but their shipping address is invalid. I am unable to print a shipping label and cannot reach customer service. Am I held responsible if the item is not shipped ...

Resolved! What should I do? Buyer says computer I shipped doesn't work

Three months ago I posted my 8-year old Macbook and it sold for $600. The winner lives in Qatar, and I shipped it through the eBay international portal. Before posting the laptop, I fully tested it and installed a new OS -- it worked perfectly. I'm j...

UPS discounted rates

I'm new to Ebay and have sold a few things, large and small. I began to analyze my profits and was surprised to find that fees really affect my outcomes. I see that I need to maximize shipping options, as part of the solution. I usually use USPS Parc...

Known Site Issue

Anyone else having no luck in using managed payment funds to purchase shipping labels?I have funds available, but cannot use them to purchase labels after selling an item. I am told i must use my paypal account to purchase the labels although the buy...

Half page labels are now printing in full page

I use the Avery half page labels. I have the shipping instruction s turned off. Since Oct 2 2020, they are now printing in full page portrait orientation. The end result is a shipping label only but it takes up two labels. It is happening when I prin...

My item was removed and the seller is no longer registered

Hi, i purchased a 4 pc 18650 rechargable batteries with a charger on 10-1-20. They are supposed to come October 9 but i checked today to see how shipping went. It came to my suprise that the item was removed, the seller was no longer registered, and ...

Buyer paid with gift cards, says they didn't receive refund, scam?

I cancelled a transaction with a buyer because they purchases an expensive item and the address they used when they checked out was incorrect. Was missing "street" after the name and numbers, everything was lower case, and there were no spaces betwee...

Received Defect because USPS lost package and buyer wouldn't respond to my messages.

Long story short, I sold an item and shipped same day via USPS First Class around a month and a half ago. The item never made it to the final destination or wasn't scanned at the final destination (idk what happened to it). The buyer opened a claim s...

Resolved! Buyer demands refund for item sent in envelope with no tracking. Please advise.

A buyer has demanded a refund, writing in all caps to sound more threatening. They've opened a request. I ship out this item: https://www.ebay.com/itm/372673558043 I've written that there is no tracking number. I've also written that we aren't respon...

Upset with Return and eBay siding with new buyer

Had a new buyer with zero feedback con me and they got away with it. Buyer swapped out his old switch with my new switch and sent me his old switch saying it was defective. I reported the buyer to ebay. I took several pictures of side by side compari...

International USPS shipping choices

I always ship USPS International Priority and a couple of weeks ago that option was not available to select when I tried to print a label. There was only International express and flat rate choices. I called eBay and they said it was a bug in the sys...

Shipping method

I send my item from china. What is the best shipping method for me to choose from?

Fedex Seasonal Peak Surcharges

Not sure if Ebay sent anything out regarding Fedex adding surcharges to packages effective today. Has anyone heard if the surcharge is going to be the flat charge of $4.90 for Ground Services or will it be based on the Peeking Factor Percentage due t...

Screen Shot 2020-10-05 at 10.50.44 AM.png

Screen Shot 2020-10-05 at 12.14.48 PM.png

Any Places to buy media mail postage online that interface with ebay and are trusted?

With recent changes ebay has blocked my ability to purchase media mail from them as my secondary category I pay extra for is not an "acceptable" one for media mail. I was able to bypass it for a few weeks as the payments were through pay pal, but now...

Resolved! How to handle a fraudulent return in 2020?

Sold a set of 4. Buyer received, claimed 1 was broken. No problem, but she starts without reaching out in any civil manner and went straight to leaving negative feedback. No contact, nothing. So I wouldn't have even known there was any issue if I had...