Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

возврат денег

Acquired paint sprayer Order date August 9, 2020order number 21-05540-69065 The seller sent it almost immediately. In two months the goods were not received. There is information that it did not reach the addressee and was sent back to the seller. He...

scam

I purchased 48v 500w Trike. on May 2, 2000. I am a disabled vet. going through cancer treatment. I thought this would give me some mobility. It arrived a few days latter, and would not work. I communitated with the seller many times, they seemed to t...

International bidder

My auction says "ships to US lower 48 only" and I included a flat ($10) shipping fee paid by buyer. I got an offer from a bidder in UK. Before I could respond, the same person bid on the item. Must I honor this bid as is and just eat the difference i...

Shipping to Brazil

Hello ,I had someone from Brazil make me an offer. I rejected it because it was from Brazil. The same person then bid on the auction and won. I have no international shipping on my account. I don’t want to ship to Brazil. Any advice ? The person is n...

RETURN BECAUSE WANTS MORE MONEY OFF

ACCEPTED A OFFER THAT WAS $70 UNDER PRICEBUYER NOW WANTS ANOTHER $60 OFF TO KEEP ITEM OR WANTS A FULL REFUNDI DONT THINK THIS IS FAIR TO ME AT ALL

Payment for eBay Shipping Labels

I purchased a shipping label at the first of the month for a package that I sold and shipped. When does eBay finally debit my card for that label?

Error with ebay returns

Hello, Recently I purchased a jacket on ebay. When it arrived it was not as described and so I decided to return it.I've already shipped it but the seller has refunded me before it has arrived with them.The problem is the returns page is displaying i...

Resolved! Tracking numbers

Hi, How are you find our package use with tracking numbers? How we search it?

Why isn't USPS Regional Rate Box B included in shipping options when listing an item?

eBay finally added USPS Priority Mail Regional Rate Box A ("Regional Box A") as a shipping option for use when creating a listing or shipping policy. Why isn't Regional Rate Box B also available?

Buyer pays for item, then requests delayed shipping ... won't respond to follow-ups

A buyer has paid for an item, then sent a message to delay shipping for 12 days while out-of-town. I sent follow-up messages asking if he could request a mail-hold from his post office. But no response. Is the best course of action to just honor his ...

Resolved! Is this buyer trying to scam me? Asking for a refund..

Hi guys and gals. I just had a case opened against me earlier this afternoon for an item not received, the buyer requested a refund. They didn't contact me about any issues regarding the item beforehand, so this came as a surprise. I sold it on Septe...

My Shipping price increased as on 10.18.2020 , Do any one else is having the issue

As on 10.18.2020 My Shipping price increased , Do any one else is having the issue for example flat rate padded changed from 7.75 to 8.15 ( 50 cent which is a big increase) Was it a planned increase ?

Resolved! Changing country shipping options when creating ebay listing

I live in Slovakia. My address (in slovakia) is clearly written in my profile details. I use the US version of the site since there is no Slovak or EU one. I want to create ebay listing. Everything is done except it wants me to pick shipping option. ...

Packaging

Where is the best place to go to have an item like a chair professionally packaged for shipment? Does eBay have relationships with any of the shippers like chairish does with UPS?

usps

i have to tell you i've filed over 100 where's my package claims on behalf of buyers. they barely call back, inform you of anything. you may see the tracking say open case, wait 3 days and what do you have to do? well reopen a case. i had one guy yel...