Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Upcoming ebay return policy for 2020 is terrible. Auto refund within 48 hours = auto fraud!!!!

The new upcoming ebay return policy is terrible. We have been selling for over a decade on both amazon and ebay. We know from experience that if ebay AUTOMATICALLY issues refunds on our behalf (just like amazon), then fraudulent people literally send...

Did eBay just make it AUTOMATIC Return for Refund on ALL itmes with Managed Payments?

I see in the updated notice that eBay will automatically send a label if a customer requests a return. I take returns but do not offer the Free Returns for any reason option, I sell vintage stuff. Are we supposed to pay for all these or is eBay picki...

only label option is priority or first class?

where are the options for economy ,parcel select etc? i drop down the menu for labels its all priority or first class,even though i dont offer that as an option i offer economy so i can choose whats best when i ship the package, when i click on buyer...

Where is the First Class option?

So did ebay chang their print a shipping label program? The only options are Priority. There is nothing for First Class. There isn't even a place to enter the weight or dimensions like I've always been able to do.

How do I get credit for shipping replacement when eBay only gives me option for refund?

A buyer received an item that he said did not work. I offered a refund or replacement and he wanted a replacement. I received the returned item and have already shipped the replacement with the new label generated through eBay. Now I see that even th...

Shipping suspended due to COVID & parcel returned to sender. Need to get full refund.

Dear community, I would like to get some advice on a purchase that I made in July that need to be refunded. I had won an auction from a seller in Italy, and hoped to ship the items to my location in New Zealand. However, after the parcel was dispatch...

USPS Temporary Rate increase during the Holiday Season

I've been following this in the news for the past couple of weeks and received an email from Pirateship today confirming this increase which becomes effective on October 18, 2020 USPS is raising rates to help them cover increased costs from dealing w...

Managed Payments Requires Shipment of Goods Before Receiving Payment in Account

Let me get this straight... My business is required to move to managed payments by July, 15 2020 or we can't create new listings, thus being forced into the program as so many others. So, we created a new checking account specific for this, with rest...

Holiday Postage Increase??

I just received notification from one of my postal service providers that USPS is increasing postage, supposedly temporary. Has anyone else heard anything about this?? Increases apparently take effect 18 October and run through 27 December. They incl...

Where are shipping fees when paid through paypal.

So I didn't sell for a long time. However recently I started selling again and had 3-4 sales where I needed to buy/generate shipping. I bought labels through usps (thought ebay) however now I can find no record that I paid for any of this shipping. I...

Resolved! Shipping cost more than what buyer paid

I usually offer free shipping, but I recently sold a cheap item where the buyer paid shipping. It's a standard envelope and standard shipping. The buyer had to pay $0.55, but when I go to print the shipping label, it shows up as $2.84 (because of tra...

I am the victim of return fraud, what can I do?

Hi all! So I have been buying and selling items on eBay for a long time and over the years I have had a few scams come my way and eBay was awesome enough to see it was an obvious scam and get me out of it no problem. Recently however this has not bee...

FED EX RIGHT BACK TO RIPPING US OFF

look at your shipping labels feds ex is upping every shipment substantially

Resolved! Buyer purchases a broken item and it arrives broken :) SNAD, wants full refund today!

Buyer purchased a broken for part only stereo. My description says 'broken for parts only' and the condition listed was 'For parts or not working' looks like the fedex box is in worse shape than I sent it. It is fully insured. I told the buyer, that ...

How can I track letter sized envelopes? Destroying my "Tracking Uploaded On Time and Validated"

Many sellers, myself included, sell small items that are letter-sized and can be shipped USPS first class letter postage. The postmaster told me it is impossible to put a tracking number on a first class letter. Shipping the item first class package ...