Shipping

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Issue returning a purchase

I bought a laptop charger that ended up not being the correct one. The seller has accepted a return and when I went to a post office I was informed that because the charger was made in China and being sent to Mexico, that it would most likely not mak...

Strange package arrived

An hour ago I was surprised to have received a package due to me no having ordered anything. The package was addressed to someone who I don't know and neither do I know someone with that name. I have not wanted to open the package in case some one de...

UPS and CVS have teamed up to offer a wonderful new program!

Friday: I get a slip from UPS saying they tried to deliver a package to me but i wasn't home so they left the package at the new UPS "Access Point" which in my neighborhood CVS Pharmacy. Saturday morning: I go to CVS to pick up my packaged. They look...

EBAY DON'T CARE ABOUT SELLERS

Recently I had an issue were an item was returned to me but, it was returned in completely broken condition. It was evident from this transaction that Ebay ask the seller to follow a litany of steps in order to determine who was at fault. Ebay also s...

Solution to get ebay to stop screwing sellers on returns/refunds

I work in the insurance industry and think I've figured a way for ebay to get this act together and stop screwing folks.Anytime ebay does not follow their own return/refund policy I am going to file a claim with my insurance company for theft. I will...

you can smash anything

and ebay doesn't care. i've had a couple of fraud cases this week with the best being this one. i get a return request because a package is damaged. well here we go. it's weekly nowadays. i provide 7 photos of how it was bubble-wrapped, packaged, wit...

"Free returns" - got a refund, but no shipping label?

So bit of an odd one. Recently bought a K40 laser cutter/engraver from a seller who was based in NJ - but seemingly its more of a "ships out of NJ/has a warehouse, but is actually based in China". Anyways - these cutters are fairly popular, but are o...

Resolved! Seller wants to send to an address other than my Ebay / Paypal reciept

Hi everyone, I've been using Ebay for years with only positive experiences... until now. I've just bought an item in the US- the seller offered international shipping so I bought the item with shipping to Australia. Both my Ebay and Paypal address ar...

Resolved! ebay calculated shipping under $15 and it was over $30, what's etiquette on ebay?

I saw older threads about shipping costing more than buyer paid by minimal amounts and a solution offered was to have a small "handling" charge. In my case, on the 2nd of 2 sales I made in July, new to ebay, I literally paid as much for the item and ...

Fedex Billing Problems--no help from Fedex or Ebay

Good day, I have been involved in a month-long dispute with Fedex billing charges. I have told my story more than a dozen times and we're no closer to resolution. We audit our monthly invoice and our June invoice had 18 billing charges that we are di...

Sold high performance ram to customer who returned stating it was "defective" but its not

I've tested the ram for an hour on memtest64 no errors and followed up after with some gaming as anything past that is a waste of time and if your running at max capacity you need more ram at that point. So it passes all test customer is completely i...

D.W.Y.S.Y.W.D. FREE Expedited Shipping | See details... 1ST CLASS is not expidited!

Words to live by: Do What You Say You Would Do !!!FIRST CLASS IS NOT EXPEDITED ! OH BTW, See details. . .Free shippingUnited StatesExpedited Shipping (USPS Priority Mail®)Upcoming - Estimated delivery Sat, Aug 15Sat, Aug 15Seller put he will ship my ...

Trouble getting refund.

Seller received the item back on August 4th, I paid for shipping, and has now messaged me they have tried issuing a refund for several days but keeps getting an error and they say they can't get through to customer support as well. I don't want to pu...

USPS delivery delays

Has anyone else seen a spike in late deliveries in the last two weeks? I'm getting two or three complaints a day and I only sell about 15-20 items a day. I stand to lose a ridiculous amount of time and money when ebay starts refunding the buyers.

Seller charging outrageous shipping

I got my package in mail today. I paid $14,97 for 1 ring and 2 sets of earrings which weigh less that 10 0z. With combine shipping it was $20,00 which I thought was outrageous reg shipping was $12.35 per item.When I opened the ring it wasn't as descr...