Shipping
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Buyer changes his mind - good reason to refund?

Hi all;Some advice, please?Yesterday, a buyer purchased an item, and sent payment. Today, I get a message saying their phone was in their pocket, and "accidentally" purchased the item. They asked me to cancel the sale. Frankly, I don't buy their stor...

Reporting a Bug...

I have the option to receive an email every time I create an Ebay shipping label turned off. Very frustrating, and I'm not sure why Ebay would even have that as an option... Anyway, I have started receiving these "you just printed a label" emails any...

User avatar by Adventurer
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eBay Shipping Calculator doesn't keep up with Reality

Please check your eBay "calculation" of your listings' shipping fees/costs. FedEx, UPS, USPS and a host of other shippers are slamming us with Covid-19 virus fees, delays, and price hikes (due to no personnel, drivers, etc). You'd think that eBay wou...

Paypal Shipping Label

I made a shipping label on Paypal. Then I decided to void it to expedite the buyer's shipping time. I recreated a shipping label on Paypal. But I wanted to print it later, via the reprint button. But, when I checked there was no reprint label button....

I am shipping late but wasn't my fault

I sold an item to an international customer. He did multiple offerings of multiple items. I accepted one and counter-offered two. So he paid for one but re-offered multiple times and dates. In the meantime, I tried to ship, the first purchased and it...

Bulk Shipping error issue.

The Bulk shipping allows us to print out up to 100 labels at a time, Somehow anything over 80 labels was not successfully printed out for about 3 months now. And today, I found out they have decreased it to only 60 labels at a time, anything over 60 ...

Full page Label

My labels are not printing the bottom part of the label.It only prints the label itself and does not print the bottom half with item info, postage cost etc.How can I set it to print the full page?

What can I do? Buyer received item after eBay forced me to refund because of USPS delay

I was forced me to issue a refund for an item that was late even though it was in transit to the buyer. It was very late and eBay gave me no choice.At the time I opened a missing package case (search request) at USPS.Almost a month later it was deliv...

Late shipment rating

I am basically incensed at Ebay's failure to remove about 15 late shipment ratings. I appealed to do this. Don't they care about our seller status. Has anyone else experienced this, due totally to the failure of the USPS. I send all shipments within ...

User avatar by Rising Star
  • 222 Views
  • 5 replies
  • 1 helpful

Ebay return case pending

I opened a return, and asked ebay to step in, they placed the case on hold for 5 days 2 times to give the seller time to provide means of return. Last day, i didnt receieved the return label, or the funds from the seller, and i asked ebay about it. E...

User avatar by Adventurer
  • 283 Views
  • 2 replies
  • 0 helpful

How to Create Our Own Return Shipping Label

HelloAs we all know, starting Sep 14, eBay will auto approve return request and send shipping label.Our concern is, we sold large packages, USPs return charge very expensive, we can use our own UPS label with half of the cost. Is there anyway we stil...

20 year Ebay Seller. 1 item caused acccount resrictions. Ebay wont follow through with resolution.

I'm a 20 year eBay veteran. I have 7000+ positive feedbacks. My account was supposed to have one *defect removed for case closed without seller resolution* . I received an email from ebay customer service on 8/4/20 that this would be happening but it...

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