Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Buyer request return, what's the next step for correct action

Hello, I need an advise how to take action correctly. this is the previous discussion about the buyer want to return https://community.ebay.com/t5/Selling/Buyer-required-to-return-an-item/td-p/31280909 I follow the suggestion and ask USPS to intercep...

Seller declined return request but gives me a shipping label

I opened a request to return an item and had a very positive exchange with the seller. He sent me a shipping label, and I thought everything was good to go. Next day I got a message that the request was declined by the seller. I contacted the seller ...

WHAT OUR MY OPTIONS

I am a senior and have been buying off ebay for over 15 yrs I have never sold things on ebay due to the covid 19 I needed to sell a gold coin it sold for 2400.00 I really needed that money as money is very tight I got a label from ebay and assume whi...

first class return

So I am returning this useless type c to HDMI cord that only charges a phone and does not do any type of screen sharing whatsoever. Anyways the point is I have a first class shipping label and I put it in a priority mail box because that's what I alw...

Anyone experiencing difficulty getting access to eBay Shipping?

Starting last night I cannot get access to the Ebay shipping page to create shipping labels? Anyone having the same problem?

USPS print shipping Label never works and EBay can’t fix.

Since I have been moved over to Managed Payments my USPS print label never works. Fedex, UPS works but never USPS. I call EBay every week and managed payments transfers me to EBay shipping specialist, the specialist can’t find the problem and transfe...

Resolved! Recieved wrong item

Hi. I ordered an xbox on ebay from a seller with good feedback. When it arrived i opened it and it wasn't an xbox but, bizarrely, a lefant robot vacuum cleaner instead (without charger or anything else). Obviously i contacted the seller and they said...

4th piece of missing mail in 17 days USPS has issues

This is crazy, I now have 4 MIA USPS items floating around never never land in just 17 days of October. Not a Ebay issue a post office issue what the heck happened with USPS all of a sudden?

Removing integrated shipping options permanently?

Is there a way to remove integrated shipping options? We do not use FedEx, we do not use certain USPS or UPS boxes or services. My shipping staff is getting confused when eBay is putting FedEx shipping options, or Regional USPS boxes at the top and t...

Resolved! Return Shipping label was sent as attachment to eBay message.

The Seller sent me a used photo camera instead of brand new.I politely informed him about that via eBay Message and provided proofs (box photos and current shutter count of camera). Seller agreed to exchange the item. But Seller asked me to not ope...

Multi-user difficulty updating shipping on shipped orders

Hi, I just got granted user access to my company's account and we have a few orders that need to be marked shipped (with updated tracking info), but I can't seem to do it. My boss has given me full permissions from what we can tell, but I still can't...

return first class

How to get refund after return request is denied

I recently bought a denim jacket from a seller who specified in the listing that the jacket was an Adult Men's Medium. However, after it arrived, it's clear that the jacket has to either be a kids size or women's size - I'm 5'10 so around average hei...

has anybody shipped a rug on ebay

I need to ship a 8 x 10 rug Could somebody help me

Seller provided fake tracking number

Purchased an item. Seller did not purchase shipping label through eBay - I know because I'm a seller and know the process. A few days later, did not receive package and seller provided fake tracking number that showed delivered to my city/state. Call...