Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Undeliverable due to insufficient address

Good morning.I sold a handbag and shipped it to the customer. I always follow tracking on my sold items and saw that the package was on its way back to me due to insufficient address. I googled the address. It's an apartment building. I Googled the b...

Fraud from sellers using USPS, UPS,FedEx & other online shopping departments

This has become a major issue on eBay. Sellers are using AirPod pictures and creating accounts. Even hair products that aren't blonde [its red] lol anywho , sellers create an account. Theres no verification needed for eBay as they create a random Pay...

Ebay charged me twice for a refund

Hi, I sold an item. Buyer lied to ebay that he didnt receive the right item. Then ebay closed the case on buyer fabor. Then paypal refund buyer and also ebay took same amount from my debit card. I contacted Paypal, they dont even want to talk about a...

ShipCover Claim

I have an item I am trying to file a claim on that was damaged during shipping. Item sold and was paid for on 10/12/20 - so it has been the required 7 days wait period. When I go to Shipping Labels page and then under More Actions to get the claim fo...

Item still not in transit after a month—should I take action?

I’m a seller, and I sent out my item about a month ago. The estimated delivery date is Oct 5, but it has not been delivered yet. I checked the tracking info and noticed that the item is still not even in transit yet... Even after a month? Should I be...

Free Shipping vs Charging for Shipping Question

Question for other sellers. If you listed an item for $8.95 with $4.00 shipping or you list if for $12.95 with free shipping have you seen better sales one way or the other or no change? Just curious to buyer mindset obviously they are paying the sam...

Seller Protection with Ebay ruling in Buyers favor

Hi guys I just want to see if any seller has ever had cases ruled in their favor. I have experienced multiple times where Ebay has ruled in buyers favor regarding shipping. Buyers would raise cases about shipping not being delivered but most of the t...

return polocies for buyers

so i purchase a pair of headlights for my car a few months ago, when i did so i did not know my wife of 25 years would fall very sick before i got the items in question. and when i did i just set them aside because of the urgency of attention i neede...

policies on return items

your thoughts please?

What happens to my seller protection if I ship w/ signature required, but carrier signs for buyer?

Let me preface this by saying that in my market/ zip code, my carrier has been signing for me for signature-required parcels for 7 months now (I haven't requested this, but I haven't objected to it, either, because I have a very secluded covered porc...

Shippng labels PP

Paypal has stopped showing my deductions for labels. The last 3 items I shipped did not show up on Paypal. Am I going to be charged all at once or this a new method? I know it is not free toprint labels.

International shipping rates

Why is it that to ship a 4"x6" international letter Ebay charges me over $13, but if I go to Paypal and print the same label it costs me around $3. I'm not complaining but I don't think I need to tell you where I print all of my international orders....

eBay buyer did not return my items

Dear whom may concerned, I was sold my Authentic Chanel handbag and wallet for $3700 to eBay buyer I got notifications from the buyer on September 29th status was paid and then I shipped my items to the buyer the same day. The buyer got my items on O...

New changes that are confusing

Sold three items this evening. First item came up with a big blue dot and FedEx as the shipping method. Well I knew immediately that was wrong because I've never shipped FedEx in my life. Sure enough "three dots down" was the "buyer selected Priority...

Free shipping liars

The last few weeks, in my experience, has seen the birth of the time wasting offers of "free shipping". Whether it's a sponsored item that is shown in line with other items secondary to an item I'm veiwing or initial results list of a search, a lot o...