Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Not specifying carrier

Hello, I was wondering if anyone knows how to list an item without specifying the carrier? I’ve seen some listings where it’s just listed with “Economy Shipping”, “Standard Shipping”, or “Expedited Shipping”. Yes most listings if you click on the det...

Accidentally shipped item packed a touch over the postage amount I paid for

Sent out an item Monday with a prepaid label for 3 lbs. I had it scanned at the post office and they showed it as 3 lb 1.5 ounces. It shows delivered today with no unusual messages in the tracking. Should I be looking somewhere to see if I get hit fo...

Sellers being harmed, unfair Ebay policy related to buyer's money back guarantee

First off, I am a long-time (Since 2007) seller and buyer on Ebay, not a novice. I sold a sweater recently with a no return policy and the buyer fraudulently claimed that the item had an odor. The item was delivered in perfect condition. The measurem...

Global Shipping Program is expensive and slow

I stopped buying because all the sellers use the expensive Global Shipping Program. The cost advantage goes away and Ebay's becomes not usable for secondhand stuff. Sold my ebay shares also because off this.

Scammed or just irresponsible seller?

So here's my story: I made an offer on a 14K white gold ring with a lab created diamond, it was accepted. I did research online to see how large the stone would be, when it arrived the stone seemed larger than it was in the ad photo. After a few days...

Buyer requests return, but says they never received item..

I've been a seller on ebay, off and on, for 20 years. I've had occasional returns, no biggie, but this one has me scratching my head. Item was sold on Oct 3, and it was shipped on Oct 3. Customer contacts me today asking what is taking so long. I loo...

Need 2 separate labels for packages paid together

My customer paid for 2 items together but they need to be shipped separately. How do I print the 2nd label?

Sellers mailing fragile parts in unprotected letter envelopes

Would love to know how some sellers on here that deal with watch parts feel it's necessary to get iratn with me because I politely told him that he needs to stop sending fragile watch balance staffs in in their shipping envelope inside a regular lett...

USPS announces commercial rate price increase Heightened Demand...

It looks like it affects commercial rateshttps://www.marketwatch.com/story/us-postal-service-to-raise-prices-on-commercial-packages-starting-oct-18-2020-08-14?mod=silvia-ascarelli temporary price increase on all commercial domestic competitive packag...

bleep _ bleep _ bleep Shipping rates increased???????? POOR BUYERS

1st class USPS shipping extra $.25 to ship the same package Monday vs. shipping it today??????8 oz. package today $3.23 - Monday $3.48Talk about getting screwed

Cannot Add Extra Insurance or Signature Tracking Combined Orders Fed Ex

Just started to switch all my shipping to Fed Ex Express 2-day and I cannot add signature tracking or extra insurance to a combined order. This has GOT TO BE FIXED IMMEDIATELY. It’s bad enough I have to pay way more for Fed Exservice with USPS meltdo...

Refund

Can you recieve an item after refund if seller has it shipped with no tracking Number ?????

Resolved! Item arrived after case was closed and money refunded

Hello, I had sold an item and it was shipped USPS. Several weeks had pasted and it had not arrived. Naturally, the buyer opened a case and I refunded the buyer (closing the case). A few days later the item arrived. I contacted the buyer and they are ...

Signature confirmation for Return shipping

I need to return an expensive item (near $2000) to Seller using eBay Return Case. The reason - the seller sent me a used item instead of brand new. As I know, the signature confirmation is must for expensive items (>$750).I never had such a situation...

Resolved! Undeliverable due to insufficient address

Good morning.I sold a handbag and shipped it to the customer. I always follow tracking on my sold items and saw that the package was on its way back to me due to insufficient address. I googled the address. It's an apartment building. I Googled the b...