Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Some Scary People Out There

Buyer opened a return item request a few days ago for a pair of new shoes that she said was the wrong size and color for school, even tho I could see from her feedback that she has purchased other shoes in the same size. Today she emails me with all ...

International buyer started return through GSP - options?

I sold an expensive scanner and an international purchaser bought it. I was thinking about canceling the transaction since I didn't want to sell internationally for fear of scam, but I saw eBay had the Global Shipping Program protection. I sent the i...

International Shipping Issue

I have had International Shipping through GSP and now with Ebay Standard International Program for some time now with no issues. I also have NO excluded countries in my settings or policies. All of a sudden, my new listings are showing excluded count...

when I encountered scammers how ebay CS handle it

Even though I am a top-rated seller I still lost much money because I encountered scammers, and eBay made the wrong, not serious decisions. Many live agents don't know the detailed policy. For example, they even don't know "Once an item has been forw...

Delayed Shipping From Canada

Good morning All !So my sales have tanked for the month of August.Could not figure out the cause.We have good listings and have close to 200 active.I happened to notice one of my listings and it states shipping is delayed ?Can ship from Canada to the...

Fed Ex (cost to seller)

When shipping with USPS customer pays higher price (and Seller get discount). With FED EX (customer and seller) pay same price. Can this be changed so SELLER can gets FED EX discount? We don't charge for shipping boxes or packing (this would sure hel...

Choice of carrier

About to print the label, and eBay have changed my preferred carrier (DPD) to UPS. No UPS near me, andI do not use them; but that is now my only option!!! Why?

Who thought it was a good idea not to be able to print a receipt for postage?

I have been put into some new (too much white space) label printing page which not only defaulted my FCP postage to Priority (good thing I saw the price was way too much before I printed it) but also has no option to print the instructions (which als...

Blucare Shipping LTD tracking Number

What's up with Blucare Shipping Tracking Number? Is this a fake shipping company?

Shipping cost.

I've been a buyer on EBay since 2010...and I've seen shipping cost skyrocket, especially in the last year..why is that?? When it cost your more in shipping, than what you paid for the items.... That's ridiculous! I received an offer from a seller, on...

combined shipping

HI, I am using a combined shipping for the first time, I know how to refund the extra money she paid, but I don't know how to create a label for both auctions. I went in to print a label, thinking it wouldn't matter if I just printed one, but it refu...

Item received not working

Purchased item, it was delivered but it does not work. Contacted seller, seller writes it was working when he shipped, this does nothing for me as I have an item not working. Seller offered me 75.00 refund when the item was $299.00 I did not accept b...

devolcion desde mi pais no ay usps y necesito una etiqueta de ups

como cambio la etiqueta para una devolucion desde colombia

Resolved! Digital photo sold and emailed to customer but what to do next?

Hi there Please let me ask a question here on behalf of my friend that recently has joined ebay. He has just sold a digital photo and emailed the high resolution one to his first customer but he is unsure of how to complete it. He accidentally presse...

why am I being charged extra fees for shipping with Fedex??

I paid the labels when printing, now I see in my invoice extra shipping fees on those Fedex labels not in the usual amount we pay with USPS labels (10%), but like 100% in this case !! .. it's like paying double why??what am I missing