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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

I'm unable to log into Stamps.com.

I can't log into Stamps.com right now and I have a lot of packages that need to be shipped. Does anyone know if there is a problem with their service currently?

Multiple Items Missing From Order

As a buyer, I order 10 items in a lot purchase from the seller. The box these items were shipped in fell apart in transit and only 3 of the purchased items were delivered. The seller has asked me to contact USPS to follow up, which I have with an ans...

Estimated delivery time changed after purchase

On September 4, 2020 I made a "Buy it Now" purchase of an item (camera lens) that was also up for auction (originally due to end a few days later). I received confirmation of winning the bid and the listing showed the auction had ended. I immediately...

Packing for vintage 33 LP albums

What do sellers do for packaging of music albums (33); such an awkward size.?

Seller Beware on PO Boxes - Don't Use FedEx Ground or FedEx Home Delivery Option

Just a note to sellers: Today I had an order for a 4 lb game. The buyer (PO Box address) selected one of the options I offered: Fed Ex Ground or Fed Ex Home Delivery service, 1-5 business days. Well, That option doesn't deliver to PO Boxes. So I ende...

Resolved! trying to ship a book media ebay does not let me pick media

trying to ship a book media , ebay does not let me pick media only first class or priority. says item does not qualify for media in this catagory. I listed in collectible section because it is a collectible book. this is the first time this has happe...

Resolved! buyer supposedly returning 1300.00 computer

sent a buyer a perfectly nice computer. Day he received it he claims it didn't work...ok, whatever. opens claim... I send label. This is 2 weeks ago. in the meantime he has sent me 2 empty padded envelopes with the usps return label affixed to the ou...

Resolved! Being forced to ship to Erlanger, KY when the "ship to: clearly states ship to Canada

What is going on???I sold an item to a buyer in Ontario Canada. OK, first, I do ship direct and am NOT in that international shipping program ebay has. I know how to ship international and do so on my own. Back to my problem, I sold to a buyer in Can...

USPS Reliability - Anyone Else Having Issues?

HI all, I've been selling small items that I generally send via USPS First Class with confirmation or priority mail. Within the last month, USPS tracking has given 10 day estimated delivery times as opposed to the guaranteed 2 to 5 day on several of ...

How do I handle international shipping after an auction has ended?

I'm very new to selling, and my 2nd sale has been to a buyer in Canada. I did not know to restrict sales to the US, and I want to be able to be able to work with the buyer if possible, but I don't know the first thing about mailing things internation...

What happens when item is less than shipping than price???

I have recently decided to sell off my complete library of books bur some of them weigh over 1 pound with no packing materials added yet...The price of the normal package is 13.05 and the price of a medium priority mail box is $15.05 and can hold clo...

PRINTING LABELS ??? WHAT IS GOING ON ???

My half sheet labels are no longer printing correctly. They are taking up the entire 8x11 inch double sheet which of course is wasting labels. What has happened? Please advise how to change. Printing labels was always so smooth. This is one headache ...

Appealing an eBay decision on a refund to a buyer is a waste of time.

I sold an item to a buyer. Buyer received item and asked to return saying : I order the wrong one.i need return. I don't accept returns but being a nice guy I approved his return (big mistake). Buyer ships back a different item than what I sent. I me...

Printing label issue - goes to strange page that doesn't work

HelloI live in the USA and sold an item to a buyer in the USA. Just a different state.I went to print the label and it sends me to what looks like a global address change of address box.https://gslblui.ebay.com/gslblui/single/edit/address/toIt's a sq...

Cancellation rejected, later closed return, now the item hasn’t arrived for a month now

Hi I tried to cancel an order of something I bought recently but it got rejected, so I tried opening a return request but I later closed it because I decided I wanted the item. Now it keeps saying it hasn’t even been shipped yet and it was supposed t...