Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Regional boxes

can I use regional boxes for any priority sales or does distance matter? Thanks

Has anybody compared UPS rates?

Now that both eBay and Stamps.com are offering UPS rates, has anybody compared them yet?

Seller question about a return - I feel like I’m being scammed.

I am by no means a professional seller. I sell things that I have in my house that I don’t have a use for... I have two brand new pairs of aluminum toe safety shoes that are in the box, purchased at the same time from an actual RedWing shoe store... ...

Buy Shipping defaults to USPS Priority Mail?

When I use 'buy shipping' for my listings offering USPS First Class Mail, the system automatically gives me Priority Mail as the default option. I can change it back to First Class but was wondering if anyone knows why this is happening and how to fi...

do comic books qualify as media mail?

I'm looking to sell the following, it has no advertisements but other people listing the same thing are shipping via Priority mail. Please help! https://www.ebay.com/itm/ELFQUEST-BOOK-1-4-Soft-Covers-STARBLAZE-Graphics-Donning-1981-Wendy-Richard-Pini...

Priority Mail Default Setting May Be Dissuading Buyers

A number of people have posted about eBay currently defaulting the shipping to USPS priority mail regardless of how the seller indicated the shipping in the posting. I had notice it but not given it much thought until a potential buyer located in Uta...

Waiting days to make a refund + Silent seller

I’ve ordered an item on October 10th and was given an estimated delivery date of 16th-19. I’ve waited until the 19th and my item has not yet arrived. It compelled me to check my tracking information and I’ve only received the update that a shipping l...

return item delivered to seller

Hello, I have returned a different described item, the item was delivered to the seller 10-10-2020 and I have not received my refund 10-26-2020 and the policy is 2 days and eBay is not allowed to intervene

Shipping with USPS priority tubes

I'm trying to ship some items using the USPS Priority tubes (triangle boxes). But, I can't figure out how to put them in on the "purchase postage" page. They don't list the Priority tubes as an option. So, I always end up going to the USPS site and b...

Resolved! USPS Rate increase??

I just mailed out a couple of small packages. One went to NY and one went to NH.The normal rate for 4 ounces was $3.18, that was the very most I ever paid for 1st class mail for up to 4 ounces. Today, they cost me $3.43?Did I miss a notice of the rat...

Resolved! I shipped a necklace in a small printer cartridge box and the buyer thinks I sent the wrong item

And for some reason they seem unwilling to open the box and confirm that they received the item. This has been going on for 2 weeks now. First a "i can't believe you made this mistake. i dont even know what this is" email. to which i responded "look ...

Bad Chinese sellers

I bought an item from China in January. Normally that works when you don't mind waiting... This time Covid came. Soon the delivery dates extended and then expired. The e-mails from seller where polite as usual and began sounding like form letters. "T...

refunding a lost GSP package

I tried posting this on the "knowledge base" board but the answer I got didn't cover the part of my question I really need answered. I sold an item August 5th and shipped it to Erlanger, KY. TRACKING on USPS shows the item traveled halfway there and ...

package not delivered

I'm having the same issue ebay states the package was delivered on 10/18/2020,I was home all-day I didnt received no package

Scammer

Guys I need your help and i dont know what to do. So i sold my old dell g3 laptop for $675, it took 2 moths for someone to buy it and i really needed every penny of the laptop for something else. This scammer bought my laptop and everything was going...