Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! paid for Global Shipping but seller sent package by DHL

Hello, I won an auction. The shipping costs were stated as being £25 because it was being shipped through eBay's Global Shipping Program. My package arrived today and there is a DHL label on it. So it looks like the seller sent it via DHL instead, wh...

Ebay Managed Payments and Shipping

I should have asked this sooner, but how does this tie together?Will I now just transfer money to my paypal account to cover shipping oris there a way to have it drafted out to pay for shipping from bank accountI set up. From what I see so far I gues...

refund

The seller cancelled my order on September 03.Do you know when i am gona get my money back?

On customer returns I need to provide a PDF format RGA form with Barcodes and signature requirement

Problem! "We nolonger have ability to view buyers email address to send PDF"A JPG is not working for the postal service and pdf is required.What is a workable solution "other than quitting EBAY after 20 years"?EBAY changes do not seem to be thought o...

Ebay labels wont print USPS shipping label to Puerto Rico?

I have 2 orders going to PR today and ebay will not allow me to print a label for either. Paypal wants me to pay for International shipping. Anyone else?

Buyer receives incomplete order, Ebay can't locate Order #. Now What?

I'm not an Ebay user, forgot I have an account. So when I logged onto Ebay website I was excited I found the item I was looking for. I ordered it as a Guest, paid with personal cc. Item came 6 days later by USPS, but not with everything that I bought...

Usps shipping cost adjustments Seem to be off or fraudulent

I have six of these shipping cost adjustments in the last two weeks, where my original label and What the usps is saying is actual either match up or I have more weight than the actual, and yet usps Charges me u despise shipping. And yes the service ...

getting hammered on item not received, what to do... help!

So the items I sell are small, cheap and less than 1 oz..and fit in a regular envelope. Some larger go in a 9x12 envelope. I've been doing this for years with mostly good results. I've always put stamps on the normal envelopes, and 2 stamps on the la...

[ABUSE] By: newman151blue / Board: selling-db (1641502)

Wrong board. Should be on Shipping & Returns.Link to post: (Usps shipping cost adjustments Seem to be off or fraudulent) by newman151blue https://community.ebay.com/t5/Selling/Usps-shipping-cost-adjustments-Seem-to-be-off-or-fraudulent/m-p/31201381#M...

What is this trash? Who designs this stuff?

The new shipping page is a joke. As nice as it is to have more options this is not very intuitive. The system is trying to select options that the buyer supposedly selected causing unnecessary confusion. I don't get the childish color schemes also. I...

Recently getting late deliveries but why?

No just before the COVID 19 hysteria. I have had 2 or 3 late shipments because my wife was in the hospital and I'm set up on will ship in one day. But in the last month, I have gotten DEFECTIVE/LATE Delivery hits but my customers are not complaining ...

You can't tell USPS pickups to come back at a later time any more.

Not sure if this is nation wide, but my carrier just told me today that he was commanded to make no more than 1 trip per pickup per day from now on. I'm already lucky that my building is on the end of my carrier's route so he normally comes at the en...

Close a return

I am a buyer. I need to close a return but I don’t know how. I don’t have a computer but I have iPad and iPhone. Thanks.

ebay shipping label features not applicable if you choose UPS from shipping label page !!!

when i try print label after i select UPS option ,there is not option to add custom text on label if you choose UPS carrier !!!! i am really very fed up from these kind of poor changes from ebay! atleast hire some professional testing team who can co...

Ebay Shipping

Am I missing something? I had a package (18 X 12 X 12 box) to ship today but I could not print a label because the flat rate box and package box were checked together. Nothing I did would change it. Almost as if eBay was insisting I use a service oth...