Shipping

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Resolved! Buyer request me to Ship in a week

An interested buyer requested that I hold an item at least one week before shipping to them as it's a gift. They paid promptly and now what do I do so as not to "ship late" per ebay 24 shipping policy I have? Thanks for ideas to make this work smooth...

$50 eBay Coupon to buy shipping supplies at "ebayshippingsupplies" is not longer available?

Quaterly I used to receive a $50 coupon from eBay to buy at: "ebayshippingsupplies" but it seems that they discontinued. Anybody knows something about it? or where can I find it.

Resolved! Buyer claims damage

I sold a silhouette portrait machine recently. I thoroughly checked it out before shipping. The buyer is saying the slot the roller goes in is broken. You lift up the roller and insert the material you are printing on. I think he broke it trying to u...

Return shipping costs

On a recent item I purchased that I will be returning the product listing page says free returns for 30 days. So I would be provided a shipping label. However, I noticed buried in the details is note that says buyer pays all return shipping costs. Wh...

Combined shipping discount

I created a flat rate shipping rule to offer a discount on combined shipping. I'm just wondering if it is visible to the buyer when they view my listing. I looked at a few of my listings and didn't see it displayed anywhere.

Returning item to seller.

It’s my first time returning an item & im lost. I bought a lens from a seller in Japan for $390 + $30 shipping. The lens was described as excellent condition. I received the lens & within 3 Minutes of testing it out it I realized it did not work. & t...

Returning an item to Canada

Bought an item from a seller in Canada. Got the item but it just didn't work right. They agreed to take it back so I sent it back via USPS Priority Mail Flat rate envelope. Item finally arrived to the seller but Customs had opened the pkg and the ite...

Did not know how bad Speedpak is and I'm regretting it

I ordered some items from China on June 27, and was estimated to arrive in 25 days on July 24th. It has been 40 days now and all it has done is do loop-de-loops through the U.S. for weeks at a time... It's okay to get a refund by now right?

HOW DO YOU GET AN AGENT ON THE PHONE??

How do you get to talk to an agent?? Been a member for many years and used to get an agent to help you. But now you can't get one. Everything is going downhill in a handbasket. Do I have to leave Ebay? I have used them as stated for many years but if...

Buyer wants to change address

Hi. I just recently sold an item. It ended up being about 13 dollars. The buyer messaged me immediately and ask me to change the address. This was the actual message: Hello I just woke this auction of yours. Super excited. The address on file isn’t c...

Indiana USPS Massive Shipping Delays

I ordered some parts for a project from a seller in Indiana and it should have taken (at most) 4-5 days to deliver to me in Michigan. This takes place the last week of June/first week of July. After two weeks, the order did not arrive, so seller sent...

Create Claim options not executed or shown in browser

When attempting to view options on CurrentPage=ShippingLabelMgmt is not executing the mouse over item list correctly, the code shows that these options should be available. Print packing slip

Print packing slip
Create Claim

Print packing slip< You can c

...

Refund without Paypal cash account

Just started selling on Ebay again. I see that Paypal has changed. I don't plan to setup a Paypal cash account because I can just transfer to my bank. They want too much information. I worry about the day when they get hacked. If I choose not to setu...

A photographer and an industrial robot walk into a bar....

... and find they are not compatible - who pays return freight shipping? Ok, here are the details. A buyer purchases what is clearly an industrial piece of equipment from us. The buyer had issues starting from how to connect power, up until it looked...

Denied appeal on INR items delayed in transit due to COVID-19 that were later delivered

Hi everyone - I have 3 INR cases that were closed in the buyer's favor and a refund was issued. All 3 items were shipped on time, were delayed in transit (like everything else right now), and all have since been delivered within a few days of the cas...