Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! POORLY EDUCATED SALESMAN

De: eBay - gustavogavilan-0 Enviado: miércoles, 26 de agosto de 2020 10:33Para: gustavogavilanes@hotmail.com Asunto: Re: gustavogavilan-0 envió una pregunta sobre el artículo N.° 203061214812, finalizado el 01-ago-20 09:37:29 PDT: Apple Watch Series ...

what causes shipping rates to increase (weight or dimensions?)

My bulk shipping changes to pay with paypal again

This was the known issue before where it only allows us to pay with the Paypal glitch, Today The single print out allows me to use the pending funds but for the bulk shipping, It is asking us to pay with the Paypal again. What is going on eBay!!!

return purchase history

So I tried to return a electronic coupon I ordered that would not work, Seller won't refund - Ebay won't help and now Ebay has closed case and removed item from my purchase history. I did not get my money back and I cannot even leave feedback. If thi...

late shipment rating

I am basically incensed at Ebay's failure to remove about 15 late shipment ratings. I appealed to do this. Don't they care about our seller status. Has anyone else experienced this, due totally to the failure of the USPS. I send all shipments within ...

returning an item without a return label

returning an item , by just putting it back into the mail without a returning label the seller refuses to admit that they got it back, ebay closes the return request because didn't have the proof of return label on it , so they claim it wasn't return...

Resolved! buyer messaging me about problems buying my item

I had a buyer send me a message just a few moments ago that he was trying to buy an item from me, but said that he was unable to. He got a message that says we are sorry, but the item you selected may not be purchased due to seller shipping restricti...

Resolved! Buyer Damaged my item and asking for refund

Buyer damaged my gold plated silverware, trying to polish it and using some harsh chemicals or abrasive scrubbers and now blaming me for selling it to him looking like this. on my pictures the set looks beautiful, shiny and gold, on his picture it's ...

Resolved! How to negotiate a partial refund as a buyer?

Searched the community but couldn't find a clear answer to this. Recently purchased an item which arrived missing some of things shown in the photo. Contacted seller but received no reply, so after waiting a week raised a refund request. Seller has n...

Global Shipping Program Ukraine

I have a buyer asking if I ship to Ukraine. I have eBay Global Shipping selected for all my listings and Ukraine is supposed to a GSP country. However, Ukraine is not showing up under shipping on any of my listings. Does anyone know how to add Ukrain...

ebay just gave a costumer a double refund ?????

this new payment system is messed up, customer asked for a return on something they just bought and I haven't even shipped it yet, so i went a head and refunded them and now e-bay doubled the refund amount THIS IS SO MESSED UP ITS ISNT EVEN FUNNY !!

Buyer won't return item for refund

Am I within my rights here? I'm trying to protect myself from a scam or fraud.

Item arrived defective, seller renegged on promised refund, eBay closed case prematurely.

Item arrived defective, seller renegged on promised refund, eBay closed case prematurely.Item was purchased in mid April. ($37.00) Item didn't arrive for 2 months (mid June). Item was defective. Case was immediately opened in June upon receiving defe...

Problematic Buyer Help?

Hello,I hope I'm posting this to the right section. I'm new here on the forums so I apologize if it's in the wrong section. I'm dealing with a very rude and unprofessional buyer ATM.A little backstory - The buyer won 2 auctions from me. In the descri...