Shipping

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shipping delays

It is all very well for USA sellers not to be penalised for late shipping delays caused by USPS but for the rest of the world to be penalized is grossly unfair because all airlines around the world are affected by deliveries including my country in S...

USPS Scanning a return as 'Delivered' but not received until 2 days later

This is not a new problem, but is much more frequent now that USPS has ended overtime pay!I had a return scanned as delivered, but it didn't actually show up until 2 days later. The mail carrier or the PO itself must have scanned it 'delivered' becau...

Refund buyer after closing PayPal account

Hello everyone, I sold an item about a month ago and the buyer never received it. He and I are chatting amicably about it trying to find a solution, so I asked him to open an INR case so we follow eBay protocols, assuming I would have a few options t...

How to get Tracking number?

I am new to eBay. So please consider my message. How can i get a tracking number to shipping product?

Now I sell to buyers mystery countries

I came across this when revising two listings. This is fun. Let's guess where the mystery countries are.

Shipping Rate Table

I created a shipping rate table in order for each individual buyer to know whats the shipping price he should pay.Whenever I check the "Use rate table" box it still asks for shipping method and price to be mentioned.My question is, how come it asks f...

The seller did not ship the goods, please cancel the order and refund

Resolved! How to set up combined shipping discounts for certain items, not all items?

If I create a flat shipping rule under combined shipping discounts where the buyer only pays 2.80 shipping once and all the rest of the items have free shipping...How can I only apply that for DVDs and not the rest of the items in my shop?

Seller sent wrong item, did not refund my original shipping. case is already closed!

Seller sent me the entirely wrong item (from another sale). I returned it to her, with ebay's label. I requested a refund. She indicated to ebay that the entire amount of 29.98 was refunded, however, the actual amount she refunded was 26! She never g...

buying from another country

just a question i have items that I have unpaid cases for that i have been trying to pay but thy should be one cost and when I go to pay its way more than It should be and I realize that it will be a cost difference but its australia and our dollar i...

question about Priority Large Mailing box

I ordered 25 free boxes that measure 13x13x9 and it says on the box "Large Mailing Box". Just confirming that this IS NOT the same thing as a "large flat rate box"... meaning the "large mailing box" is the same as any brown box but needs to be sent p...

Ebay left us alone

Ebay informed us that shipping times could be increased by covid-19. He asked us for understanding and to wait for them. I followed their advice and waited for 3 months for a package to arrive. When I decided to ask for my money back, eBay tells me t...

Label printed to wrong customer

I've used eBay for years and this is the first I've ever had this happen. I had 2 games sold. One was shipped out on the 16th and it was $3.17 to mail. My other game (different than first one) sold and I clicked the "Print Shipping Label" button, and...

Fedex Shipping Dispute

Hello fellow ebayers,Okay So I need so help from you guys, I have a shipping dispute that just got denied and I am thinking because they don't have enough people since the call center is closed they just hurried over it. I shipped a 60 inch LCD on Fe...

Buyer requested return on incompatable part

Hello, I am a small time computer part refurbisher who mainly sells CPUs. I recently sold a CPU in a listing that detailed all specifications about the part, down to the nitty gritty details. The buyer has requested a return because the part "is not ...