Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Label label preference

Just recently when I set the label size preference and print a label prints with a different label size, please help

Bought an item end of July which was not shipped. Saw that it's been relisted with the same photos?

Hi eBay community, At the end of July I had bought and paid for an item from a seller. At the time I've asked them to hold on to it for me before shipping, as I decided that I would like to combine shipping with other items that they are selling. It'...

I did not receive my item.

I made an order months ago, however, I still didn't receive the shipment. I contact the seller so many times but he didn't help me at all and the ebay platform is such a mess where i can't find any help or solution. I am really upset with this platfo...

Ebay International Standard Delivery OR Global Shipping Program...???

So, I'm curious about using Ebay International Standard Delivery or the Global Shipping Program.I don't sell much out of the country but I like the Global Shipping Program since I just ship it to Georgia (I believe) and they took care of the rest...B...

Resolved! Fedex Smartpost return to seller late and tracking not updating

I ordered an electronic item in late April that had some issues, so I initiated a return. Seller allowed and sent me a FedEx Smartpost label. Well, it’s been almost a month since I had the shipment picked up and it hasn’t reached the seller. Worse, b...

Resolved! Change in First Class Postage Cost Sat to Mon

So I bought a USPS label on Sat and it cost $4. I didn't get to post the item on Sat, so I had to print a new label today. The first class postage for exact same item (size and weight) is now $5.12! I had to ship two additional packages, exact same s...

Postal Service Parcel delivery stinks.

I have been waiting for a package to travel from Harrisburg PA to my home town post office since Sept. 9th. The Postal Service took it over from Fed Ex on Sept. 3rd and it has not been updated since. Harrisburg PA is supposed to be Martinsburg WV's n...

When is shipping excessive?

The seller charged me $24 for shipping (Priority Mail), yet the actual cost was $11. What type of feedback do I leave or just let it ride?

How to get in contact from Ebay employee when a seller is not respecting return agreement?

Hi, I have purchased an Item from seller that arrived damaged. I send them a message with detailled pictures and they agreed to send me a replacement parts. They send me a return label directly on my personal Email ( I don't know how they got it) . A...

bleep.. dropped a DHL package at USPS by accident

So i had a dhl package that i was going to eventually drop off at dhl and it ended up getting mixed up with my usps packages. I just realized i did this last friday. Is there any hope they send it back to me or have it at the post office?

Ebay Fedex Shipping Labels Are Not Accurate

Fedex billed me about double what I payed on Ebay. Double check on their sight.

Buyer return not accurate

I buy said she wanted to return a non refundable item because she could get it to charge. (Sansa fuze)I know you have to take it back, so I told her to send it back. I plugged it in and it charges and works fine. Do I still have to pay for all the sh...

Resolved! question about managed payments/postage

I was put into managed payments on Sept 8 (I had no choice). I read this about purchasing postage: There are no changes to the current shipping label program. If you use a third-party shipping platform or are managing labels on your own, you may cont...

Correct way to refund part of a combined order? Just go to PayPal and refund or? no request has +

No official return request yet just a message asking for a refund for the one set. Basically buyer ordered two different sets of plates. Ebay combined the order into one transaction but I still shipped in two boxes with two tracking numbers. One set ...