Shipping

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eBay Tracking Status Updates

Update as of October 27th, 2025The Product team has confirmed that this issue is now resolved. Tracking events for impacted orders have now been backfilled with USPS tracking events. -------------------------------------------------------------------...

Removing integrated shipping options permanently?

Is there a way to remove integrated shipping options? We do not use FedEx, we do not use certain USPS or UPS boxes or services. My shipping staff is getting confused when eBay is putting FedEx shipping options, or Regional USPS boxes at the top and t...

Resolved! Return Shipping label was sent as attachment to eBay message.

The Seller sent me a used photo camera instead of brand new.I politely informed him about that via eBay Message and provided proofs (box photos and current shutter count of camera). Seller agreed to exchange the item. But Seller asked me to not ope...

Multi-user difficulty updating shipping on shipped orders

Hi, I just got granted user access to my company's account and we have a few orders that need to be marked shipped (with updated tracking info), but I can't seem to do it. My boss has given me full permissions from what we can tell, but I still can't...

return first class

So I am returning this useless type c to HDMI cord that only charges a phone and does not do any type of screen sharing whatsoever. Anyways the point is I have a first class shipping label and I put it in a I already mailbox because that's what I alw...

How to get refund after return request is denied

I recently bought a denim jacket from a seller who specified in the listing that the jacket was an Adult Men's Medium. However, after it arrived, it's clear that the jacket has to either be a kids size or women's size - I'm 5'10 so around average hei...

has anybody shipped a rug on ebay

I need to ship a 8 x 10 rug Could somebody help me

Seller provided fake tracking number

Purchased an item. Seller did not purchase shipping label through eBay - I know because I'm a seller and know the process. A few days later, did not receive package and seller provided fake tracking number that showed delivered to my city/state. Call...

Delivery/Shipping issue - possible return by UPS due to undeliverable

I recently sold a pre-owned computer and the buyer claimed they were purchasing it as a gift and wanted it shipped to their friend. I informed them that they would need to update the shipping address in PayPal prior to paying, and they did, so I ship...

My eBay labels do not show the weight. Does anyone else have this problem

Do any eBay sellers have this problem? When I print a label the weight is not printed on the label. This has been happening for a couple of months now.

should seller refund me shipping for a smashed item?

Paid for item and shipping. Notified seller it was broken and sent picture to prove it (at his request). He said he'd refund me but only refunded item cost. I thought he should refund everything since his poor packaging resulted in breakage. Anyone h...

Buyer gave me wrong address to ship to, now item is gone....

Hi. I sold an item to a buyer who have me his wrong address or he had moved and never changed this ebay address. I shipped the item to this address and item was delivered. I called UPS and got proof of delivery, they said nothing they can do as they ...

EBAY CAN NOT STOP BRAKING THE SHIPPING PAGE

be careful, all the default shipping methods are now the highest cost option there is almost... all mine defaulted to priority mail or overnight fed ex.... mailing usually is like $3-4 bux... it's now defaulting to almsot $40 in some cases.. I really...

USPS seller shipping discounts

Did anyone notice that either eBay's discount for first-class packages went way down or USPS prices went way up? And I don't believe it's the latter! Just from yesterday the same size and weight package went up almost .40! For a little seller like me...

Buyer choosing shipping service

Buyer changes a shipping service other than what I decided on and it's costing me $$. Example: I sold a box of baseball cards and noted the buyer was paying for the shipment. Somehow, the buyer chooses flat-rate-envelope and I can't change it back. W...

Shipping Carrier & Shipping Service Being Changed by eBay

All, anyone else finding when you go to print shipping that the carrier and /or service has been changed by eBay? Today had one long running listing with regular sales suddenly show Priority instead of First Class. A second sale came through with sel...