Shipping

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Sold 2 items like a mo ago, shipped them, ebay still saying SHIPMENT OVERDUE ETC...

Hi! This just makes no sense to me. Sorry, for years I've only been a strictly buyer, but had some stuff worth value laying around, figured give it a try and let someone get use of it for a great bargain. So I did, buyers paid rt away, I sent the ite...

Resolved! Packaged Delivered? Not Delivered? Do I refund?

Some Selling Savvy is Needed:I mailed a package to a buyer in Brooklyn NY. They live in an apartment and the USPS tried to deliver but couldn't. The tracking info said, "No Secure Location" and that they left a notice. The buyer opened a case for not...

Resolved! Buyer opened case for refund, does no longer wants item due to delivery delay

Hi to all, Buyer placed order on August 2nd. I mailed the package the following day. The buyer opened a case for a refund after waiting for an additional 5 days after the expected delivery date and no longer want the item. However, I have to respond ...

Unsure of how to respond to rowdy buyer that's harassing me for a refund

So I've been having a buyer continuously place a refund request and also accusing me of scamming them because their tracking number from USPS isn't updating. I'm 100% certain that USPS picked it up from my location since they usually get their mail i...

USPS slowing mail / fraudulently altering tracking history

I bought a lot out of England for about $90. It took two days to get from UK to US. The lot got shipped across the country to Los Angeles, CA. (I'm in Montgomery, AL). It sat in LA for two weeks, before finally beginning to move. It took five days ad...

Does anyone use Pirate Ship?

I can't seem to find a decent tutorial on YouTube.

tracking

I shipped 3 packages Aug.2 and up til now it says "In Transit, Arriving Late".How long do my customers and I have to wait til I have to refund?

unable to issue refund

So I complained about this the other day on the seller board, just to complain, but one of the last sales I had before being switched to Managed Payments decided not to bother reading anything about what he bought and returned an item complaining abo...

No Tracking, Did They Really Ship It?

I buy many cheap little things on eBay and when I buy something it's because I wanted it. My landlord provides a secure, locked mailbox so nothing will get lost at this end. Occasionally, especially lately, a package never turns up and when I inquire...

shipping delays

Purchased a CD from a seller from Mexico on June 21 got shipped on the 25th and tracking has not changed since. I contacted the seller and was told to just wait that it may take 3 times as long. I don't seem to find any info on delays of shipments fr...

Need help with combined shipping issues

Hi. One customer wants combined shipping costs. They say they sent a request for the total which seemed to go through. However, the next screen said in red text "this seller does not offer combined shipping." I did not receive any notification to sen...

Postmaster says he will suspend mail changes until after Nov 11 election

https://www.usatoday.com/story/news/politics/elections/2020/08/18/election-usps-postmaster-general-says-hes-suspending-mail-changes/5602523002/ Let's hope this solves some of the issue for now. I hope he rolls back a few of the changes and the lawsui...

SELLER Beware! Return policy allows buyer to break camera and return it.

What a nightmare. I sent a working camera to the buyer. Thirty-two (32) days after the sale the buyer contacted me about a problem with the camera. The buyer had had the camera for in his possession for 21 days. In his first email to me, the buyer st...

"No shipping services available"

Anyone get this error? This is the first time I've ever gotten it. At first I thought since it was going to Kuwait that maybe they are not accepting mail from the US because of Covid. But then I thought, shouldn't ebay already know this and automatic...

How do I change Tracking Information on Return????

I bought an item and it arrived with a crack in it. I started a return because the item had a 30 return policy. I tried using the eBay return label, but the bar code didn't work at the post office. I purchased my own label, sent the seller the return...