Shipping

Forum Posts

Sorted by:

Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. "We've identified a small number of USPS tracking numbers for eBay-purchased labels that show tracking activity—such as a 'De...

Post Office 😤

We got 7 packages Arriving late and we literally shipped them all same day. Seems like the Post office can’t seem to do there job, but I guess that’s the world we live in now. Still very unacceptable considering the fact that this means angry custome...

Delay stamps

Opened a small parcel delay claim and RM sent me 6 1st class stamps on the book says valod for items up to 240mm long 165m wide 5mm thick 100g weight.These measurements are of a letter and not even a large letter, so now I have no idea how to use em....

I PAY SHIPPING FEES AND TAXES BUT MY SELLER WILL SENT FOR HIM SELF

HELLO MY SELLER WILL SEND HIM SELF MY STUFF AND I PAY SHIPPING FEES AND TAXES HOW CAN I GET BACK MY MONEY? I THINK IS A REAAALLY HUGE AMOUNT PLEASE HELP ME

First Class Package size requirement discrepancy

Hi, all. Yesterday, I had a problem printing an eBay shipping label that seemed to arise from a discrepancy in first class package size requirements listed on various eBay pages. I sold a vintage felt pennant that was to be shipped flat, and when I l...

Refund for Scam

Hi all, I bought a nintendo switch last week and long story short I got scammed out of $300. UPS said my package was delivered, but nothing came. The seller added the tracking number when it was delivered and it even says it went to my area, but I wa...

Ebay buyer says that he will pay for the return shipping

Ebay buyer says that he will pay for the return shipping, and i need to give the money after the money after when he shipped it. We had a problem with the return label and stuff, and he decided to buy it himself.What happens when he doesnt actually s...

Ebay won't call back .. problem with return shipping label

I sell records and CDs on eBay and I have my first return request for a record. I mailed it with USPS Media Mail, which costs about $3.50, but there's no option to send a Media Mail return label to the customer. When I click send return shipping labe...

eBay refunds buyer $800 and they keep the item?

I sold an $800 digital camera here on eBay - it was in working condition when it left, I tested it out, something I bought but never used really. The buyer received the item and a few days later said the camera wasn't working, I thought it was odd be...

Screen Shot 2020-09-09 at 3.27.15 AM.png

Reopen a return

I accidentally closed the return. Is it possible to reopen a return?

counterfeit item identified on 3 years old purchase

I purchased a professional Rode brand microphone in Sept 2017. I've used it maybe a handful of times since then, and recently I sent it in to Rode for a warranty repair because of bad audio interference it was picking up. The service manager sent me ...

Buyer filed to return an item by sending me a picture of an empty case the item was in

eBay ruled in his favor and I don't quite understand how someone can show the equivalent of taking a picture of an empty box and saying the item was never there. I've never had any issues throughout all my time here and I've never had a single negati...

Negative because global shipping didn't arrive fast enough for buyer...

I have a negative feedback situation I'm not certain how to handle, because it's never happened to me before. I sold an item through the global shipping program. The order came in at night. I shipped it the next morning. It has only been eight days a...

refund/case closed

ebay closed my return/refund and i never got the credit to my paypal account now i can't get my money back and they don't have a contact us email signed joseph scichilone

Resolved! paid for Global Shipping but seller sent package by DHL

Hello, I won an auction. The shipping costs were stated as being £25 because it was being shipped through eBay's Global Shipping Program. My package arrived today and there is a DHL label on it. So it looks like the seller sent it via DHL instead, wh...

Ebay Managed Payments and Shipping

I should have asked this sooner, but how does this tie together?Will I now just transfer money to my paypal account to cover shipping oris there a way to have it drafted out to pay for shipping from bank accountI set up. From what I see so far I gues...