Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

When buying shipping labels the page is defaulting to Priority Mail

When I go to buy a shipping label Priority is always pre-selected no matter what postage I specified in the listing. Meaning that myself and others will inevitably make the mistake of selecting the wrong shipping method when just about everything I s...

Resolved! Problem with purchasing shipping label

I have been attempting to purchase a shipping label (USPS 1st Class), but when I press "purchase", nothing happens. While awaiting a call back from eBay, thought I'd check with the community. I use managed payments. Tried to purchase through both Pay...

When does return shipping label officially get charged?

Is a USPS return shipping label charged to my monthly invoice or taken immediately out of my available funds? Also, is a USPS return label only charged when USPS scans it or when the buyer prints it out at home?

Buyer Seeking Return

I do not sell many items so I am not familiar with all the rules. I recently sold an item that was adequately wrapped for shipping. The buyer claims the items broke during shipping so they filed a return request for "item not as described." The buyer...

eBay Shipping Supplies Coupon

Good evening,I’ve had a Starter Store for the last four months but I have not received the eBay shipping supplies coupon for this quarter. I’ve already checked under Subscriber Discounts and it shows zero. How can I get the coupon? It would certainly...

FEDEX surprise shipping charges when item is packed at FEDEX

I sold an item and the eBay shipping tool calculated $17 as the shipping charge for the buyer. As it was an unusual item, I took it to my local FEDEX store and paid about $25 to have them pack it because I wanted to see that it got to the buyer in go...

Deezer Hifi 6 Monts . maros5147

Сheated. The subscription was for 6 months and it worked 3. Ebay does nothing. Covers scammers. The buyer has no way to complain about the seller if he has deleted the account. Here is the one from whom I bought the goodsmaros5147.

received wrong item

I received the wrong item and want to get the seller to send it again. I dont want to have to pay to send it back! I sent a message to the seller but just received an email that said, "Kind Regards"!! What to do now?

Ebay USPS shipping rates higher than Paypal USPS rates!

Just did a side-by-side comparison, and Ebay is higher than Paypal for the same USPS shipping label. Difference was about 4%. This is just Ebay stuffing its pockets with shipping cost gravy, if you don't mind printing your label via Paypal and manual...

Printing multiple labels for one shippment.

I need to print 4 separate labels for an item I sold. I was able to print 3 separate labels with different tracking numbers but Ebay won't let me print the 4th label. I get the " Something went wrong and we were not able to generate the label" messag...

Resolved! accepted "doesn't work/defective return" on vintage receiver, item damaged upon return

Have only sold a couple items on eBay, one of them being this vintage stereo receiver that we no longer use which sold by auction for a higher price than we expected--$1k including shipping. Shipped the item to the buyer and 9 days after he received ...

Ebay RAISED THEIR FEES

SORRY DIDNT PROOF READ THIS BEFORE I SENT.Got message from ebay about rate increase. Additional 2.9% plus .30 cents. And saying no fees from 3 rd party payments Does that mean no Pay Pal fees?Confused and Mad not explained to my satisfaction. Deb

New Rates

Got message from ebay about rate increase. Additional 2.% plus .30 cents. And saying no fees from 3 to party. Does that mean no Pay Pal fees?Confused and Mad not explained to my satisfaction. Deb

Refund on eBay`s International Label

Shipped with eBay Standard International method to New Zealand, and there are no updates since 9/21/2020 after it was processed and put in sack/container.Buyer made it clear that he wouldn`t reimburse me if he gets the package (too many bad buyers fr...

Seller pays partial refund to close case on an item not received

I spent $11.94 on an item being shipped from Lithuania. And tracking was not provided because it was "not a high priced order." Waited more than a full month for estimated delivery date to pass. Item did not arrive so I contacted the seller. The sell...