Shipping

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Buyer opened case to return incorrect item... I replaced... they didn't return the first

Back in late July I accidentally sent a buyer the wrong item and they opened a case to return it. I apologized and told them I was sending the correct item ASAP which I did that same day. The buyer ended up never returning the wrong item, so Ebay rul...

Ebay is of ZERO use during covid, ignores handling time and STATEMENTS: ONLY SHIP ON MON AND TUE

What use is it to pay the fees to ebay when they DO NOTHING for the seller. A new ebayer (0) feedback and membership of less than a week, buys live fish from me. I purchase shipping label through EBAY, package, and ship fish within 5 handling days. 6...

Item stuck at global shipping center for nearly two weeks - normal?

I ordered a laptop on August 13th with the Global Shipping Program, the seller promptly shipped it out. It arrived at the GSC in Erlanger, KY on Aug. 16th - and since then tracking hasn't updated. The last time I ordered with GSP it didn't take nearl...

I have shipped the item to the buyer and henhad open the case

Hi! I am ebay seller and I have shipped the item to the buyer(which I believe was a competitor)! He had open the case against me and the ebay decided into his favour! Once I tried to file the appeal I have received the answer from ebay customer servi...

I'm being charged twice for shipping

I pay for each Ebay shipping label via a credit card. Then the same amount is deducted from my Ebay/PayPal account. (the buyer prepays shipping costs). Why? Did I miss something? What should I do?

Buyer's Selected Shipping Option Grayed-Out When Purchasing the Label

So I sold a fairly heavy item and have to ship it cross-country (PA to CA). I had 2 shipping options and the buyer rightly chose the much cheaper Fedex Home Delivery (USPS Priority was the other). So I go to print the label and that option is grayed ...

Resolved! POORLY EDUCATED SALESMAN

De: eBay - gustavogavilan-0 Enviado: miércoles, 26 de agosto de 2020 10:33Para: gustavogavilanes@hotmail.com Asunto: Re: gustavogavilan-0 envió una pregunta sobre el artículo N.° 203061214812, finalizado el 01-ago-20 09:37:29 PDT: Apple Watch Series ...

what causes shipping rates to increase (weight or dimensions?)

My bulk shipping changes to pay with paypal again

This was the known issue before where it only allows us to pay with the Paypal glitch, Today The single print out allows me to use the pending funds but for the bulk shipping, It is asking us to pay with the Paypal again. What is going on eBay!!!

return purchase history

So I tried to return a electronic coupon I ordered that would not work, Seller won't refund - Ebay won't help and now Ebay has closed case and removed item from my purchase history. I did not get my money back and I cannot even leave feedback. If thi...

late shipment rating

I am basically incensed at Ebay's failure to remove about 15 late shipment ratings. I appealed to do this. Don't they care about our seller status. Has anyone else experienced this, due totally to the failure of the USPS. I send all shipments within ...

returning an item without a return label

returning an item , by just putting it back into the mail without a returning label the seller refuses to admit that they got it back, ebay closes the return request because didn't have the proof of return label on it , so they claim it wasn't return...

Resolved! buyer messaging me about problems buying my item

I had a buyer send me a message just a few moments ago that he was trying to buy an item from me, but said that he was unable to. He got a message that says we are sorry, but the item you selected may not be purchased due to seller shipping restricti...

Resolved! Buyer Damaged my item and asking for refund

Buyer damaged my gold plated silverware, trying to polish it and using some harsh chemicals or abrasive scrubbers and now blaming me for selling it to him looking like this. on my pictures the set looks beautiful, shiny and gold, on his picture it's ...

Resolved! How to negotiate a partial refund as a buyer?

Searched the community but couldn't find a clear answer to this. Recently purchased an item which arrived missing some of things shown in the photo. Contacted seller but received no reply, so after waiting a week raised a refund request. Seller has n...