Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Need Help Please - What Is Best Way To Ship A Tea Cart?

I need to ship a tea cart and would appreciate shipping help on best way and not expensive way to ship. Thank you for help.

WARNING! There is NO SELLER PROTECTION! It is a SCAM!!

First of all let me establish I have been selling on ebay for over 20 years and have over 100,000 transactions to date. Several days ago a buyer claimed I sent an empty box for an order of shoes. This is categorically false. He was rude, used the f-w...

Tracking showing vacate

I brought an item to certain seller and later discovered that the shipping company had moved to a different collection I pleaded with the seller to send the parcel to the address as it was wrong as I was looking for the new address only discovered th...

Returns for buyer's remorse with managed payments causes payment hold?!

I have recently been transitioned to managed payments and just got my first return request, for the reason "doesn't fit." First off, I accept returns, and these have therefore always just been automatically approved in the past, but this for some rea...

Scan sheet question

So, on Nov. 12th after the Nov. 11th holiday, I created a scan sheet for 4 packages. Three were first class and one was media mail. I took the packages with the scan sheet and gave them to the front desk of my condo. I checked later that night and NO...

where has the UK ebay support gone to? I

I started a return. Seller accepted but wouldnt give me a label. Managed to get ebay during the evening but not UK. Cant escalate the case even though the date has passed for escalation. Cant get UK support, the telephone number i had gives me some i...

Something went wrong and we were not able to generate the label.

I'm getting this message 11/14/2020 when I try to purchase and print the shipping label, and just wanted to start a thread about it in case it was going to be a thing for everybody. Is there any "fix" for this or do I just have to wait it out for Eba...

shipping

Ebay sends payout before shipping is complete. Why can't Ebay keep the shipping payment until item is shipped.

Shipping issue and refund

Hello,I sold my items and provide a USPS tracking number include signature confirmation.But this package missent and has a processing exception. The estimated delivery date was Nov 6 but today Nov 14 the buyer request refund for this.Is there any met...

How do I get shipping costs down

Is there a further discount for shipping for small businesses. I use mostly 1st class packaging & I still am paying almost 50% of my total income to shipping. I use Ebay shipping platform & I have a Premium store is there a USPS business level discou...

Slow boat to Guam. Shipping advice

Hey guys, I am a new seller and just used eBay to sell a road bicycle that wasn’t selling in my local classifieds probably due to the cold season. Anyways I ended up selling it to a military guy in Guam at an FPO address I figured it was the same shi...

Phony shipping timed

Why does eBay mark items shipped when a shipping label only printed?. My experience lately is, seller prints a label... holds on to item for days and there's nothing the buyer can do because ebay says its already shipped? I've found this happening qu...

Odd Return Situation; Advice Appreciated

Hi Ebay!!!!I have an odd situation. I bought an item, and it wasnt as described and I asked the seller for a return. And the seller refunded me INSTANTLY. Because of this, eBay thinks the return is closed, and I can not print a shipping label to send...

Shipping a heavy item , need pick up option

Hello everyone, I was hoping someone could help me out here... I have a large item that I am thinking of trying to sell but I have no way to bring it to a drop off site due to its size.... I can ship it out directly from UPS or Fed Ex's website and c...