Shipping

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eBay glitch in calculating shipping cost.

Maybe that I am wrong but I wanted the cost for a 8 X 8 X 30 box sent by priority mail. The cost shown was over $32.00. This cost was for a oversize box, over 108" combined length and girth. I repacked the order in a smaller box and the shipping was ...

Bought postage at post office, information not available

So I had an order that I had to split into two separate packages and I had difficulty with buying the labels through eBay. I ended up going to the post office and just shipping the packages through them directly. Its been more than 24hrs and the info...

eBay international lost package. Charging me for refund...

Long story short.. I shipped an item that was $900+ and didn’t get insurance. I swear I shipped via GSP but they’re saying I didn’t. Here is where I’m confused. I never got the money from the buyer in PayPal. However, eBay took the $900+ out of my Pa...

I need help please

I bought a LHD657 from a guy who says he's from Brooklyn NY. Nothing in the world I ever wanted was a nice home theater system. This looked great, sounded right(the description) and had good reviews. 1 it took a month to get to me and I'm 2hrs away, ...

Buyer requested refund for lost item.. tracking now shows delivered

So I just realized this after my last question. shipped $900 worth of items To Mexico via eBay International (no insurance) and delivery was between June 22-july 29. Item got lost in transit so the buyer requested a refund. I did not give the refund ...

GSP got item stuck in customs.

Hello.On August 19th I filed an "Item not recieved" claim because the Pitney Bowes (GSP) failed to get my package delivered to me in Mexico. The item was held up in customs (in the Mexico City International Airport). DHL has informed me that I must r...

New Label Flow Enhancement - Changing Weights and Dimensions

brian@ebay, tyler@ebay Good morning Gentlemen, This morning I went to print labels and see a new label Flow Enhancement was added ... the little up and down arrows to change weight and dimensional values. Pros and Cons as follows: Pros: none Cons: -T...

how do i do with the potentially liar buyer??? Have u met this same situation

This is what i am dealing with recently and has not been resolved!The buyer bought a coach handbag from me and requested such demand like" no ebay invoice, no ebay sign ,ship it in generic box and needs signature upon delivery!" And i did what he dem...

Invalid Address email

Invalid Address email. My Address is absolutely correct. I received many items from various sellers and this same seller before.I contact them many times. They don’t reply me. They sent the Invalid Address email and required my action. I replied it. ...

Resolved! Unable to escalate claim..

I have raised a claim against a purchase recently.I have contacted the seller multiple times without a reply. I have received a message saying I can have eBay step in beginning 9th of September. Currently it is the 10th and I cannot find an option to...

New Return notice

Has eBay taken it upon them selves to enroll me if their free return program that I want nothing to do with?If I understand correctly, Sept. 14th, a buyer can automatically request a return label, no questions ask, no reason given.So, if the buyer is...

Return questions

I purchased a condenser for my car. The condenser was titled as for a 2002-2005 Hyundai Sonata. I have a 2004 Hyundai Sonata. So it should have worked, but it didn't. My mechanic said it wouldn't fit because it has the wrong type of bracket with fema...

BATTERY WARRANTY

I purchased a set of 20 volt batteries last year and one has died. The seller post says they come with a 5 year warranty but they have ignored my messages and emails. I've chatted with eBay customer service twice and still no communications.Any sugge...

Ebay Buyer Scam?

Ughhhh I really need to rant. I sold an old used laptop to a buyer for $100 (his offer). It was lower than my original posting but I accepted. He sent me a sob story about how he had a heart attack and almost died and is on disability. He said his da...

Resolved! Buyer wants a preorder refund as "children bought it"

Hi, I have a buyer requesting a refund for a ~200 pound item as his children bought it, the usual excuse, as is my opinion. I have only recently started selling more and have never encountered this situation. Am I obligated to accept the refund reque...