Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking Don't MEAN A HOOT The System is Broken and Needs a FIX

3 out of the last 5 items I've bought had tracking on them within minutes and I've had to file claims for non-delivery. The shipper, the seller, and eBay all contributed to one or more of these cases. First I bought a pair of shoes that had almost im...

Return after 30 days?

Is there possibility of return after 30 days(used the phone on wifi and mistakenly thought that meant the phone functioned? I purchased a $330 Sprint phone from seller that promises "FULLY FUNCTIONING PHONES." Nowhere on their site did they state tha...

Resolved! Ebay Return not marked as delivered

So i shipped an item back to the seller everything went smooth. However checking the USPS tracking site it says that its delivered. However Ebay says its still out for delivery. In the event the seller doesn't issue a refund after 2 todays from now. ...

watch for this selller, he is scammer!

Watch for this seller on ebay, sold me damaged ipad with words that is unlocked without locked cloud account. After repair and paying for this getting cloud locked ipad which can have in kitchen only like cutting board. Problem is that passed much mo...

Dropshipping done by manual

HelloI am dropshipping from Amazon to eBay by manual mode. It is due to some technical issues in my Auto DS account. If I sent from Amazon the product is packed by Amazon rappers. But the end customer ordered the product in eBay.How we can rectify th...

How to contact GSP as a buyer as my items being returned to US

Hi all, Looking for help here. I am an overseas buyer and due to some document reasons some of my items were being returned to US. And the seller wants me to contact EBay GSP.Do you guys know how to contact GSP and ask them to return the sellers so t...

Lost return label

Hello. Can anyone help me please I have requested refund for a return. Seller accepted return but I haven’t even print the label and case status is showing that I have shipped the item and it is on its way to seller. How can I find where to print the...

Unable to print shipping labels

I have been trying to print labels, but I keep getting a message: We're sorry, there was an error. I've called ebay and my bank they both say everything looks good on their end. If anyone's had this problem please help. Thanks

UPS small business account

Guys - does anybody know how UPS small business rates compare vs the ebay priority shipping discounted rates we receive on ebay's shipping site. Also are UPS small business rates 10-20% lower than what's ebay shipping site shows? Evaluating if it's w...

USPS international tracking query

Hi there! I bought an item via eBay and request the seller to ship it out to the Philippines. I expected it should be dispatched by eBay global shipping center. After I paid it, I just got a USPS tracking number and after that, I contacted the eBay c...

Resolved! USPS Forgot Delivery Scan

I sold an item.USPS Delivered it but forgot delivery scan.I contacted customer and she confirmed delivery.Tracking still says it's waiting for delivery scan.I opened a case with USPS.The destination post office person called and said there is nothing...

Accepting Buyer Return

A buyer wants to return an item 30 days after they received it. Vintage (50 year old) stereo equipment. No returns accepted on listing. First he says in a message to me that it doesn’t “work”. Then an hour or two later he submitted a return request s...

Resolved! Question about returning items to the seller and refund

So i have an item i've returned back to the seller and he supposed to receive it today? Question is how many days does the seller have to issue a refund once it arrives to him and what to do in the case he refuses to refund me?

elevating an issue

I used the telephone hotline on August 27th to "elevate" an issue on "closed" return ID 5156489538 regarding order number 18-05422-81903. The service person (Kyla Bianca) said it "was elevated" and that someone from Ebay would contact me about the de...

Resolved! item not as described, does not accept returns

Hello,I have received an item that is different from what I bought, I bought a global version (multilangual) but the seller sent me the chinese version (only chinese and english).The seller does not accept returns, and the global version is pricier t...