Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

eBay International Standard Delivery = No seller protection?

Hello eBay, I tried multiple times getting in contact with your customer service to resolve a case with an international buyer who claimed non receipt. I used your "eBay International Standard Delivery" and was provided no seller protection. Your ter...

Resolved! Seller sent me the wrong item

So, I buyed a PS Vita 2000 Lime Green/White from Japan and I got a black one.On top of that I had to pay an extra 52€ from customs fee to FedEx. I contacted the seller and tells me he doesn't care about the customs fee and that if I want him to send ...

Resolved! Selling again... confused by shipping.

I used to sell my cards a few years back and was able to choose a bubble mailer or envelope as an option when listing an item. When I list an item now it only lets me put in specific details - it won’t let me go below one ounce for weight and is stat...

Resolved! Ebay not updating delivery

I sold an item on eBay, and the tracking shows that it was delivered 2 hours ago, but on my ebay seller overview, it still says shipping and doesn't say delivered. What should I do?

Shipping

Do i have to purchase a flat rate box to mail out magazines online first or can I get one from a usps location.. or can I make a box within there size parameters? BASICALLY I'm trying to ship magazines securely and protected and cheaply lol.. any sug...

Sellers from China sending packages to different address from what is on file in Ebay and Paypal

Hi, I ordered some findings (ear wires, clasps, loops, etc) for jewelry making from sellers in China and I noticed for the last week or so, that the tracking # shows delivered to a random destination in the United States, and nowhere near where I liv...

Change the shipping back to WHAT THE BUYER PAID FOR

Can you please change the shipping back to WHAT THE BUYER PAID FOR instead of trying to TRICK us into paying for upgraded shipping?? Why would I spend $8 to send something Priority Mail when first class is under $4 and gets there just as fast, and th...

Tracking Don't MEAN A HOOT The System is Broken and Needs a FIX

3 out of the last 5 items I've bought had tracking on them within minutes and I've had to file claims for non-delivery. The shipper, the seller, and eBay all contributed to one or more of these cases. First I bought a pair of shoes that had almost im...

Return after 30 days?

Is there possibility of return after 30 days(used the phone on wifi and mistakenly thought that meant the phone functioned? I purchased a $330 Sprint phone from seller that promises "FULLY FUNCTIONING PHONES." Nowhere on their site did they state tha...

Resolved! Ebay Return not marked as delivered

So i shipped an item back to the seller everything went smooth. However checking the USPS tracking site it says that its delivered. However Ebay says its still out for delivery. In the event the seller doesn't issue a refund after 2 todays from now. ...

watch for this selller, he is scammer!

Watch for this seller on ebay, sold me damaged ipad with words that is unlocked without locked cloud account. After repair and paying for this getting cloud locked ipad which can have in kitchen only like cutting board. Problem is that passed much mo...

Dropshipping done by manual

HelloI am dropshipping from Amazon to eBay by manual mode. It is due to some technical issues in my Auto DS account. If I sent from Amazon the product is packed by Amazon rappers. But the end customer ordered the product in eBay.How we can rectify th...

How to contact GSP as a buyer as my items being returned to US

Hi all, Looking for help here. I am an overseas buyer and due to some document reasons some of my items were being returned to US. And the seller wants me to contact EBay GSP.Do you guys know how to contact GSP and ask them to return the sellers so t...

Lost return label

Hello. Can anyone help me please I have requested refund for a return. Seller accepted return but I haven’t even print the label and case status is showing that I have shipped the item and it is on its way to seller. How can I find where to print the...

Unable to print shipping labels

I have been trying to print labels, but I keep getting a message: We're sorry, there was an error. I've called ebay and my bank they both say everything looks good on their end. If anyone's had this problem please help. Thanks