Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Delay at Global Shipping Center - Special Handling Review

why is this happening ? its been there for 4 days now . and i cannot contact them by any means please advice

USPS First Class Large Envelope

I have some 8 x 10 photos and some comic books that I want to ship first class to avoid the higher cost of Priority. It is my understanding that ebay requires tracking on shipping labels printed from ebay. I can ship a photo first class for a little ...

Item held at post office for 10 days, still not picked up?

I shipped an item and a delivery was attempted, but now it is being held at the local post office for pick up and has been for 10 days with no update. I messaged the buyer 3 times and reminded them to pick it up ASAP before they send it back to me an...

ebay poly bubble mailer bags

Just to let ebay & seller know, the green EBAY poly bubble mailer bags are very see through when held up to a light or the sun. I have has a $500 louis Vuitton Necklace go miss in the mail : (

Deliver package to apartment

Hi I was wondering if I can buy a cellphone and deliver it to a friend's apartment? Can I tell the seller to leave the package on the ground floor if my friend is not there when the package arrives?

Resolved! How do you start an item exchange as a seller?

I sent the wrong item to the buyer and they do not want a refund, they want the item. I have the item ready but can't figure out how to send them a return shipping label without fully starting the refund process. I just need to send them a label so t...

Stuck with a $125 purchase. Seller will not accept return

I want buyers to be aware of the items they are purchasing. Not being aware the Clarisonic I was buying as a replacement from could not be used with an outlet thus I had no way to use it. Also did not know Clarisonic had gone out of business. They wi...

Refunded Item

I gave a buyer a full refund on an item he said was defective (I don't argue and I don't sale defective equipment) 0n 10/23/20. Requested the buyer return the item. Buyer never contacted me back so i I reported the issue to Ebay on 10/23/20 and they ...

Please Help!

I sold something to a buyer, packaged it well and shipped it out. He received it and is now claiming it was damaged upon receipt and is requesting a return. It is my opinion that a claim should be made with the delivery company for damages and this i...

It looks like there's a problem with this listing.

It looks like there's a problem with this listing.To maintain a safe trading environment, eBay places limits on the number of categories sellers can list. Currently, you do not have required permission to sell in this category. If you wish to sell in...

The seller refuses to take back damaged item. The seller claims that he had changed his address.

So the seller refuses to take back the damaged pc and claims that he had changed his home address. Ebay decided in my favour to return the item but the address is not the same so what is the pont to return it. What should I do? The seller did not wan...

Chile post office not accepting international parcels at least from October 2020

I want to share with eBay sellers an information which I found after my fist refund to my buyer.Chile post office does not accepting mails, parcels from outside Chile because of Covid-19 at least from October 2020.Please be careful before sending som...

Can't raise a dispute even though the date is reached.

HiSo I bought an item. I then realised the picture was not the item that was not the item listed in the descriptionI contacted the seller and they agreed and said they made a mistake and refunded just over half of the item cost. They said they couldn...

Are we basically prepaying for shipping labels now?

Hi Everyone, I work a LOT so I haven't had time to really look at the new changes. When an item sells, are we now prepaying for the shipping? It seems that is the case since we now have to wait for weekly deposits in to our bank accounts. Thanks for ...

INAD for didn't fit and worn more than photos suggested.

Customer said that the item didn't fit and was more "damaged" than in the photos.When I get the item back, do I have the option and am I in the right for taking a certain percentage off in order to pay for the return shipping?You can see the photos I...