Shipping
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Forum Posts

Partial Refund for Damaged Goods

The website says go to Returns Dashboard and click on Refund Buyer. I can't find that. I've resolved the issue with the Buyer... just need to process the refund (without return).

Resolved! Buyer Charged 40$ by usps for shipping after already paying 15$

I sold an item recently and the buyer paid $15 for shipping. USPS held the package and charged them $40 to pickup because "Short paid/other postage due". I weigh and measure every package so I'm not sure where the $40 is coming from. Any help or sugg...

Returns label different to address given by seller

Hi, recently got an item from someone, once I received it I found out it was fake. I opened up a case, for a return & spoke to the seller who said they don’t accept returns, item was sold as seen etc! we couldn’t come to an agreement so eBay stepped ...

User avatar by Enthusiast
  • 158 Views
  • 2 replies
  • 0 helpful

Seller not responding

I won an item and within 10mins I sent payment via PayPal. It has been a week and the seller has still not claimed it. They have not responded to messages I sent immediately after payment, 3 days ago or today. Am I within my rights to cancel the paym...

User avatar by Enthusiast
  • 318 Views
  • 3 replies
  • 1 helpful

Cannot sign for returned item

Hi All, I'm caught up with an ebay return, as a newbie I find the system to be buyer friendly, but not seller friendly. In essence, I have no returns accepted, but ebay gave me the opportunity to return it or refund and let him keep the item. I decid...

User avatar by Pathfinder
  • 229 Views
  • 5 replies
  • 1 helpful

Shipping Deadline

I have to ship an item by today. If I print out a label but don't ship it yet, will that count as shipped late?

Resolved! Being SCAMMED from GSP Customer

Someone please help! I'm so scared!!! I sold 7 Quantity of an item thru the Global Shipping program for what was easily my biggest sale ($700) in my 3 years of selling on eBay. The customer bought a few units a month back and decided she wanted more....

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