Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Resolved! question about managed payments/postage

I was put into managed payments on Sept 8 (I had no choice). I read this about purchasing postage: There are no changes to the current shipping label program. If you use a third-party shipping platform or are managing labels on your own, you may cont...

Correct way to refund part of a combined order? Just go to PayPal and refund or? no request has +

No official return request yet just a message asking for a refund for the one set. Basically buyer ordered two different sets of plates. Ebay combined the order into one transaction but I still shipped in two boxes with two tracking numbers. One set ...

FedEx Returned Damaged Item to Seller Before I Received It No Way to Mark Item as Shipped for Return

First I'd like to say how disappointed I am with eBay. I have had no way to get in contact with an agent or representative, and navigating through the maze that is their customer support page has led to nothing. I'll try and sum this up the best I ca...

Ebay Customer Service None Existance

I have been trying to reach ebay since Sept 8th got someone claim it'll be giving me more information within 24 hours regarding Ebay Ineternational Delivery package but never got anything then I try to reach via callback or chat no way to reach ebay ...

Resolved! Too much wildfire smoke, can't ship item

So there is too much smoke for me to go outside and ship my items, is it acceptable to notify the buyer with an estimate, and wait until it subsides, or is this unacceptable and should I go and mail the package anyway? The post box is about a mile wa...

FEDEX Shipping

I have used FEDEX 2 times in the past 30 days. I used the eBay labeling system and I noticed the funds did NOT come out of my PayPal account like they do when I use a shipping label for USPS. How does FEDEX get paid??? How long of a wait before I rec...

shipping delays

hello ebay community!i have sold item to USA. but because of corona situation shipping is in a delay. what can i do to handle my customers in this situation? how to handle them without having a negative feedback from them?and as a new seller will it ...

I ask for help, I bought a product from a scammer

Good day. According to the abay policy, if I bought an item and it does not match the description to the seller, then the return is at the expense of the seller. not long ago I opened a dispute about a product that I bought from a swindler. In the de...

User avatar by Explorer
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Shipping charges I cant figure em out... (Seller)

I have 2 items and the shipping is set up the same (I THINK) Standard Shipping (USPS First Class®):https://www.ebay.com/itm/1996-Bowmans-Best-Young-Collins-Marino-Brunell-Refractor-PSA-9/154080189415?hash=item23dfe51be7:g:yt0AAOSwh5JfM9cl And https:/...

Best postal company to use for returns from Italy?

Ive got a buyer requesting to return an item from Italy back to me in UK, can anyone advise the best courier/postal company to use for this?The items worth about £150 weighs 1.7kg measures 37cm/31cm/10cm and i need to send him a label.Any advice?Obvi...

Delivering to a Parcel Collect address in Australia

Does anyone have experience with shipping an item to a Parcel Collect address in Australia.A buyer from Asian origin (can tell by the name) purchased an item and the shipping address is like: Name of buyerParcel Collect xxxxx xxxxShop xx , house no. ...

Resolved! Order Cancelled by Seller - Problem with Shipping Address

Hi. In my last two won auctions, two different sellers have canceled my orders for "Problems with shipping Address"My ebay and paypal accounts are from Argentina, but my shipping address is in Miami, FLA. I never had a problem with ebay purchases nor...

User avatar by Adventurer
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  • 5 replies
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Potential fraud with request outside email or call cell

Accepted bid. Buyer message thru Ebay asking me to accept and contact by gmail or cell. Sent reply thru Ebay with no answer. Sent email requesting payment thru pay pal. They are saying they want me to send to cousin and for me to add Ebay card inside...