Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Seller not responding

I won an item and within 10mins I sent payment via PayPal. It has been a week and the seller has still not claimed it. They have not responded to messages I sent immediately after payment, 3 days ago or today. Am I within my rights to cancel the paym...

Ebay refusing to credit my account for a wrong shipping charge billed by fedex

I have been a seller on eBay nearly 12 years with an impeccable selling and buying record. Recently I sold two identical items and shipped them both with fedex. whenever I got my invoice they charged $13 for one and $107.00 for the other. Even the ba...

Resolved! The eBay return shipment request has been closed due to a shipment delay

HiSeller sent me the shipment is not as the descriptionI contacted the seller and told him that I would return the shipment to him and I opened the return shipment requestI shipped the shipment to the seller, but because of Virus Covid 19The shipment...

Has ebay padded envelops changed back to the old ones yet? The new ones suck

I bought a box in Sept. but didnt need to use them until now(still had old ones) - These new ones are cheap, you can see through them and the glue to seal it is junk. You can easily open the envelope and it wont reseal because the glue comes off on s...

Cannot sign for returned item

Hi All, I'm caught up with an ebay return, as a newbie I find the system to be buyer friendly, but not seller friendly. In essence, I have no returns accepted, but ebay gave me the opportunity to return it or refund and let him keep the item. I decid...

Shipping Deadline

I have to ship an item by today. If I print out a label but don't ship it yet, will that count as shipped late?

Resolved! Puerto Rico exclusion glitch

Anyone else getting a bunch of messages asking why you don't ship to PR when you actually do.

accepted return and already replaced. don't need to refund but ebay says 50%

I sent one wrong ornament out of 2told buyer to return (the one) and they got a prepaid labelsent them the correct 2nd ornamentrec'd return and ebay is saying I have to refund 50%anyway around this?

Resolved! Being SCAMMED from GSP Customer

Someone please help! I'm so scared!!! I sold 7 Quantity of an item thru the Global Shipping program for what was easily my biggest sale ($700) in my 3 years of selling on eBay. The customer bought a few units a month back and decided she wanted more....

Just figured out, eBay is not responsible for eBay Standard International delivery

I have several packages got lost after delivered to China post, now tracking number is deleted, all tracking is deleted and eBay says I have to file directly with forwarding agent.

I sold an item this morning And ebay charge the guy $2,00 less for shipping than I charge.

Ebay charged the guy $2.00 less than i charge and when I pirnt the shipping label they charged me more to sip it than I got. What to do ?

International shipments

I have tried to purchase several items on eBay. But when trying to make payment I receive notice that seller may not ship to my location which is Thailand. I have notified the sellers and they are willing to ship to Thailand. What is going wrong here...

Shipping charges not calculated correctly.

Not the first time this has happened. How does eBay allow a buyer to select first class when it was clearly listed as weight over 1 pound. The buyer gets it at $6.50, but the post office will charge me well over $10. How does this happen ? Usually th...

Ebay Shipping Labels

Anyone else having trouble printing ebay shipping labels this morning? When I clicked to purchase the label - it never took me to the label page so it could be printed out. When I try to reprint it - I am just getting the never-ending circle in the m...

How to ask ebay to step in

Hi. A week ago i sold an item. After it was shipped, the buyer informed me, that he doesnt want to pay for his customs tax and harras me on fb about me having to cover his fees. I refused, explaining that he as a buyer is obligated to pay for his cou...