Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Media Mail for a Booklet

I sold a vintage booklet with no advertising (book of photos from a World's Fair) and listed it with economy shipping (media mail). The buyer paid $2.75 for shipping. Now when I go to print the label, the lowest rate that comes up is First Class ship...

Resolved! Taping Over Barcode

Hi y'all. I hope everyone is safe and well and gearing up for a relaxing Thanksgiving and some butt-kicking Black Friday/weekend sales! I was having a discussion with my husband this morning about why I do not tape over the shipping label barcode. I ...

seller banned and took his digital product back. cant ask for refund

so i bought fifa account from someone and now he took it back and i cant use it. i cant ask for a refund as well and also throught paypal it tells me to go here and here i cant ask for refund

Joined Managed Payments - Now Cannot Refund a Return

I joined Managed Payments last week. Then had an item returned, which I received, but eBay will not let me refund money to the buyer! I went through the normal channel (pre MP) then requested a call from eBay. The caller advised that because I joined...

Seller sent return label, seller claims item was delivered and sent my original tracking number

So in my previous thread I stated that I requested for an exchange after the seller offered either an exchange, keep for 20% or full refund, but the tracking shows the item was undeliverable due to not being able to reach the facility. I messaged the...

Accepting return and shipping label

I had a request for a return on a playstation i sold and i accepted it. There was an option to buy a return shipping label from ebay and i clicked on it and i have no clue if the transaction ever went through. It gives me no option to purchase one an...

Problem with refund/return

Bought Jacket from a company (96.8 positive rating). It was stated in their ad that returns were not accepted. Jacket my normal size was way too small, so I requested eBay to return my $40 purchase price. Then bonanza_star unexpectedly informed me th...

Magazine Shipping Looking for Advice

I'm going to be listing magazine lots and wondered what the cheapest way to send them is. These lots will be heavy. I see other people ship either free or with low shipping but it doesn't seem like you'd make any money doing that. I ship books media ...

Try to get a refund from a seller that don't exist ......

Bought an item from a seller I got the wrong item. Asked for a return. Accepted by the seller. Sent back the item and that was delivered to the seller 13 november. The seller have since that closed his account on Ebay and I get no answer from the sel...

Is USPS interface down?

I am having problems with USPS label purchasing today.... anyone else?

Seller no response, good not shipped, ebay direct me to useless pages

Hi everyone, I have bought something but the seller just disappear, no reply, no shipping. The delivery date shows the good will come before 22Nov.Well, the day just passed and good now I can apply for an ebay step-in.But the ebay website just keep d...

Order cancelations take 3-5 days?

I requested that an order be canceled after I paid for it, and the seller agreed to cancel it, but told me that because of the new ebay managed payments it will take 3-5 days for the money to be processed before he can cancel the order and refund me,...

Buyer Lying to get refund

I sold an expensive item on ebay that cost a lot to ship...it was new with no defects...I do not accept returns in my ads...Buyer wants money back and I will have to pay shipping.. I will lose over $400...buyer damaged product based in pictures but w...

Resolved! Shipping estimate short question

I just sold an item and made the listing before I even received it. When making the listing I didn't have the size of the box I was about to receive but I did have the weight and I put that in. I know it's an estimate and I went to the ups site put t...

Buyer selected shipping method doesn't appear.

I sold an item that shows the buyer selected USPS Parcel Select Ground, but that option doesn't appear in the list. I can't select it. USPS Parcel Select Ground is one of the options I gave for shipping, but why can't I select it? Has anyone else had...