Shipping

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eBay changes shipping charges to "free". No way to appeal.

eBay changed USPS Priority Mail Bubble envelope shipping from $7.75 to free on one of my sold items today. Total loss (not for eBay, of course). This is an ongoing problem, just had another seller friend reported the same issue. With enough sellers r...

USPS Lost Package and Seller refusing to Refund me.

Hi, I am trying to figure out if I did the right thing here. I had a seller who was very nice and I asked to ship something out for me quickly because it is something I needed in a certain time window. So, the seller kindly shipped the package out fo...

Broken items, seller never responded when I tried to contact

Hi! In 2018 I purchased a pair of earrings from bayamjewelry, they were gold and cost a decent amount. In 2019, less than a year later, they broke. I contacted the seller and they offered no options for return, refund and said my only option was to b...

Doral FL Weird Address Issues

Hi everyone, So I deal with the Doral, FL ship forwarding address all the time and never have had any issues...until today. I received 15 orders back to back to back from buyers for the same item. All with weird usernames. All first time buyers (zero...

Help - I can't print a label if I choose to insure the item with ShipCover!

Hello! Ever since Ebay's new managed payment program started (not sure if this is why or just a coincidence) I can no longer print a label if I choose ShipCover insurance. If I don't insure the package, the label will print fine. Otherwise it says "E...

Find/Replace Feature on editing items in bulk not working

Is anyone else experiencing issues with using the find/replace feature when editing in bulk? I can't get this feature to work on my listings. UGH!!!!

WARNING: Flaw in eBay returns process?

I have a very bad experience of the returns process with eBay and UPS. An item arrived to damaged, i.e. not as described. The seller accepted my returns request without any issue, she said it happened during transit and raised a damage claim for the ...

Resolved! USPS media mail/parcel select delayed 45+ days

(or more). Just talked to our local postmaster and these packages are the lowest priority. IF there is TIME to ship them from the main distribution centers AFTER priority/first class, these packages will be shipped. Sellers should put a disclaimer th...

Resolved! Item not delivered by BCE

Hi! I’m hoping someone can help answer my question... I ordered something through EBay, and the item was shipped (assuming it was actually shipped) using a carrier called Blue Care Express. I have never heard of them before, but I have found that num...

The seller sent the wrong item and I requested a return. Sent the item out, but USPS doesn't know.

Hello, I ordered an item from a seller a week ago and they sent me the wrong item. To make matters more confusing, they sent me the item another buyer bought and they sent that buyer the item I bought. It's a bit of a mess. Rather than wait until the...

What Is Ebay Going To Do About The Faultering USPS and The Insane Shipping Delays???

Please need some support here from everyone. What is it going to take before EBAY starts ADDRESSING THE ELEPHANT IN THE ROOM? No matter what class of mail I use from Media Mail through Priority Mail the past 2 weeks and especially this week the delay...

how to close a refund?

Buyer asked a refund. I accepted refund after he send me my item. I supposed to get it by Aug 13th but today is 19th and he still didnt send the item. How could I close this refund?

USPS insurance claim verification required

I shipped some dishes to a buyer (packed very well) and they arrived broken. She sent me multiple pictures of the damage, the box and the packing materials. I refunded her and filed a priority mail USPS insurance claim with all the pictures. USPS sen...

USPS Chicago ISC & New York ISC - Packages Not Moving and Stuck for Weeks - Delays from Coronavirus

Many people seem to have packages stuck in either New York or Chicago ISC (International Service Center) now going on multiple weeks to months presumably due to the effects of the Corona Virus - I have personally been waiting on one parcel from Denma...

Shipping calculator doesn't match label price

Just ran into a situation that caused me to lose money on a sale. The shipping calculator showed shipping to my buyer's address for First Class to be $1.95, but when I printed the label, it cost me $3.67.Anyone else getting messed up by this? Did the...