Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! USPS Priority Reginal A shipping

I just noticed my buyer was charged $11.22 for choosing a Priority Reginal A box for their 3 lb package from 48329 to 35401 when USPS charges $8.92. I think Ebay is inputting Regional B Pricing into the Regional A category. Anyone else have this prob...

Shipping rule for two different prices based on number of items purchased?

Hi all, Not sure if this is doable, and it didn't look like it was from poking around, but I'm really hoping it is or, at the very least, that there's a workaround for me to trick the system into doing what I want. I sell sports cards and am planning...

USPS Priority vs FedEX Home Delivery

I see where FedEx Home Delivery shipping rates are significantly lower than USPS Priority rates on 1lb+ packages. I've always used USPS Priority...anyone out there switched to FedEx Home Delivery From USPS and if so, pros/cons/advice??

Voiding shipping labels

I ended up running low on ink in my shipping label didn’t come out right. I waited past the 24 hour mark to be able to reprint for free now I have to void the label. Seems like my only option. What happens when I void the label? Will I be able to pur...

Resolved! USPS unable to return item.

Hello,the other week I had tpurchased a coin from a fairly reputable person within this area of eBay. A day or so later the listing was removed so I had to dig pretty deep to find out this items tracking code and received the item about a week after ...

Why don't all of my shipping options show for customers?

I'm hoping that maybe some eBay staff member might see this and send it along to the appropriate people. On listings that I have various options, they don't show all the time for customers. For instance if a first class package might get there close ...

Resolved! Do I have to refund shipping cost ?

someone bought a manual from me and immediately started a return.the auction was set to accept returns with buyer paying return shipping cost.Do I have to refund the shipping cost he paid for me to ship to him?cost was $20 plus $4 shipping.so do I ha...

Invalid address and not able to reach ebay representative.

Hello. This is a first for me. A customer with a new ebay account just purchased an item but their shipping address is invalid. I am unable to print a shipping label and cannot reach customer service. Am I held responsible if the item is not shipped ...

Resolved! What should I do? Buyer says computer I shipped doesn't work

Three months ago I posted my 8-year old Macbook and it sold for $600. The winner lives in Qatar, and I shipped it through the eBay international portal. Before posting the laptop, I fully tested it and installed a new OS -- it worked perfectly. I'm j...

UPS discounted rates

I'm new to Ebay and have sold a few things, large and small. I began to analyze my profits and was surprised to find that fees really affect my outcomes. I see that I need to maximize shipping options, as part of the solution. I usually use USPS Parc...

Known Site Issue

Anyone else having no luck in using managed payment funds to purchase shipping labels?I have funds available, but cannot use them to purchase labels after selling an item. I am told i must use my paypal account to purchase the labels although the buy...

Half page labels are now printing in full page

I use the Avery half page labels. I have the shipping instruction s turned off. Since Oct 2 2020, they are now printing in full page portrait orientation. The end result is a shipping label only but it takes up two labels. It is happening when I prin...

My item was removed and the seller is no longer registered

Hi, i purchased a 4 pc 18650 rechargable batteries with a charger on 10-1-20. They are supposed to come October 9 but i checked today to see how shipping went. It came to my suprise that the item was removed, the seller was no longer registered, and ...

Buyer paid with gift cards, says they didn't receive refund, scam?

I cancelled a transaction with a buyer because they purchases an expensive item and the address they used when they checked out was incorrect. Was missing "street" after the name and numbers, everything was lower case, and there were no spaces betwee...

Received Defect because USPS lost package and buyer wouldn't respond to my messages.

Long story short, I sold an item and shipped same day via USPS First Class around a month and a half ago. The item never made it to the final destination or wasn't scanned at the final destination (idk what happened to it). The buyer opened a claim s...