Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Too much wildfire smoke, can't ship item

So there is too much smoke for me to go outside and ship my items, is it acceptable to notify the buyer with an estimate, and wait until it subsides, or is this unacceptable and should I go and mail the package anyway? The post box is about a mile wa...

FEDEX Shipping

I have used FEDEX 2 times in the past 30 days. I used the eBay labeling system and I noticed the funds did NOT come out of my PayPal account like they do when I use a shipping label for USPS. How does FEDEX get paid??? How long of a wait before I rec...

shipping delays

hello ebay community!i have sold item to USA. but because of corona situation shipping is in a delay. what can i do to handle my customers in this situation? how to handle them without having a negative feedback from them?and as a new seller will it ...

I ask for help, I bought a product from a scammer

Good day. According to the abay policy, if I bought an item and it does not match the description to the seller, then the return is at the expense of the seller. not long ago I opened a dispute about a product that I bought from a swindler. In the de...

Shipping charges I cant figure em out... (Seller)

I have 2 items and the shipping is set up the same (I THINK) Standard Shipping (USPS First Class®):https://www.ebay.com/itm/1996-Bowmans-Best-Young-Collins-Marino-Brunell-Refractor-PSA-9/154080189415?hash=item23dfe51be7:g:yt0AAOSwh5JfM9cl And https:/...

Best postal company to use for returns from Italy?

Ive got a buyer requesting to return an item from Italy back to me in UK, can anyone advise the best courier/postal company to use for this?The items worth about £150 weighs 1.7kg measures 37cm/31cm/10cm and i need to send him a label.Any advice?Obvi...

Delivering to a Parcel Collect address in Australia

Does anyone have experience with shipping an item to a Parcel Collect address in Australia.A buyer from Asian origin (can tell by the name) purchased an item and the shipping address is like: Name of buyerParcel Collect xxxxx xxxxShop xx , house no. ...

Resolved! Order Cancelled by Seller - Problem with Shipping Address

Hi. In my last two won auctions, two different sellers have canceled my orders for "Problems with shipping Address"My ebay and paypal accounts are from Argentina, but my shipping address is in Miami, FLA. I never had a problem with ebay purchases nor...

Potential fraud with request outside email or call cell

Accepted bid. Buyer message thru Ebay asking me to accept and contact by gmail or cell. Sent reply thru Ebay with no answer. Sent email requesting payment thru pay pal. They are saying they want me to send to cousin and for me to add Ebay card inside...

Return Service labels for USPS - type of shipping on return

I recently sold something that included an installed Lithium-Ion battery, so dutifully stated in the listing that it would need to ship by ground service only, and upon making the sale, I declared it contained "hazardous material" while buying the la...

Item never recieved

Purchased an 80cc bike motor kit april 29th. And now the seller no longer has an account and i need a refund

If a buyer request a refund after I ship order and I give them one, will eBay return the 6% fee?

Resolved! Revise listing to offer international shipping

I would like to revise my listing to add international shipping. Someone would like to buy an item from me from Denmark. I originally listed it for domestic shipping only. I can't find where or how to change it so this person can buy from me. Any ide...

I'm unable to log into Stamps.com.

I can't log into Stamps.com right now and I have a lot of packages that need to be shipped. Does anyone know if there is a problem with their service currently?

Multiple Items Missing From Order

As a buyer, I order 10 items in a lot purchase from the seller. The box these items were shipped in fell apart in transit and only 3 of the purchased items were delivered. The seller has asked me to contact USPS to follow up, which I have with an ans...