Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Fedex Smartpost return to seller late and tracking not updating

I ordered an electronic item in late April that had some issues, so I initiated a return. Seller allowed and sent me a FedEx Smartpost label. Well, it’s been almost a month since I had the shipment picked up and it hasn’t reached the seller. Worse, b...

Resolved! Change in First Class Postage Cost Sat to Mon

So I bought a USPS label on Sat and it cost $4. I didn't get to post the item on Sat, so I had to print a new label today. The first class postage for exact same item (size and weight) is now $5.12! I had to ship two additional packages, exact same s...

Postal Service Parcel delivery stinks.

I have been waiting for a package to travel from Harrisburg PA to my home town post office since Sept. 9th. The Postal Service took it over from Fed Ex on Sept. 3rd and it has not been updated since. Harrisburg PA is supposed to be Martinsburg WV's n...

When is shipping excessive?

The seller charged me $24 for shipping (Priority Mail), yet the actual cost was $11. What type of feedback do I leave or just let it ride?

How to get in contact from Ebay employee when a seller is not respecting return agreement?

Hi, I have purchased an Item from seller that arrived damaged. I send them a message with detailled pictures and they agreed to send me a replacement parts. They send me a return label directly on my personal Email ( I don't know how they got it) . A...

bleep.. dropped a DHL package at USPS by accident

So i had a dhl package that i was going to eventually drop off at dhl and it ended up getting mixed up with my usps packages. I just realized i did this last friday. Is there any hope they send it back to me or have it at the post office?

Ebay Fedex Shipping Labels Are Not Accurate

Fedex billed me about double what I payed on Ebay. Double check on their sight.

Buyer return not accurate

I buy said she wanted to return a non refundable item because she could get it to charge. (Sansa fuze)I know you have to take it back, so I told her to send it back. I plugged it in and it charges and works fine. Do I still have to pay for all the sh...

Resolved! question about managed payments/postage

I was put into managed payments on Sept 8 (I had no choice). I read this about purchasing postage: There are no changes to the current shipping label program. If you use a third-party shipping platform or are managing labels on your own, you may cont...

Correct way to refund part of a combined order? Just go to PayPal and refund or? no request has +

No official return request yet just a message asking for a refund for the one set. Basically buyer ordered two different sets of plates. Ebay combined the order into one transaction but I still shipped in two boxes with two tracking numbers. One set ...

IS ebay shipping labels down... cant get a cost on anything

Not getting costs.Keeps saying "Entered wrong wieght"

FedEx Returned Damaged Item to Seller Before I Received It No Way to Mark Item as Shipped for Return

First I'd like to say how disappointed I am with eBay. I have had no way to get in contact with an agent or representative, and navigating through the maze that is their customer support page has led to nothing. I'll try and sum this up the best I ca...

Ebay Customer Service None Existance

I have been trying to reach ebay since Sept 8th got someone claim it'll be giving me more information within 24 hours regarding Ebay Ineternational Delivery package but never got anything then I try to reach via callback or chat no way to reach ebay ...

Resolved! Too much wildfire smoke, can't ship item

So there is too much smoke for me to go outside and ship my items, is it acceptable to notify the buyer with an estimate, and wait until it subsides, or is this unacceptable and should I go and mail the package anyway? The post box is about a mile wa...

FEDEX Shipping

I have used FEDEX 2 times in the past 30 days. I used the eBay labeling system and I noticed the funds did NOT come out of my PayPal account like they do when I use a shipping label for USPS. How does FEDEX get paid??? How long of a wait before I rec...