Shipping

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Just How Bad Are the Delays?

HI -I have several items that I have been waiting over 30 days for.All were shipped via GSP.I'm a frequent buyer and I've never experienced delays like this previously.I know there are capacity issues with the USPS, but does this effect GSP as well?I...

Resolved! Buyer's shipping request.

After an auction was won, buyer is requesting I "Ship in Shipping Envelope" as they only have a dropbox. This is a semi-bulky action figure that I don't think will make the trip from NJ to CA in one piece. Will the PO not hold a package that doesn't ...

Seller Took My Money, then left Ebay

I ordered a book for a class, that was supposed to arrive Sept. 16th. It said the book had shipped, but no tracking has been available to find the package. The day after I ordered, I saw that the seller was suddenly no longer a seller on Ebay. I susp...

I want to closed the return case against seller but i order the item with my guest account.

Hi I want to close the return case against the seller but I order the item with my guest account. Now please tell me how can i close the case from my side. Thanks

Seller mixed up my order with another buyer’s order.

I purchased a pair of Cole Haan sneakers from a seller. When the package came in, it was not a pair of sneakers, but a pair of jeans. I quickly contacted the seller and asked what had happened. He said he mixed up me and another buyer’s order, and th...

It's not just the Post Office

USPS isn't the only carrier having a tough time right now. We are in the SE United States - VA should have been 2 business days max from us. Somehow this package went all the way out to California without getting scanned once.

SELLER Question - Item Undeliverable - Lack of Postage (Charging Customer $3.30) - Sent PWE

I sell Pokemon Dice sets, these are 5 small and 1 standard size. I typically send these with tracking, but to cut down on the costs of shipping I wanted to try and send in a plain white envelope, this was .50-Cents. But today my seller was left with ...

not able to generate label

Does anyone else keep getting this message when tryin to print a label.. "Something went wrong and we were not able to generate the label." This has been happing a lot lately.

Don’t have code to enter for local pickup

I had a buyer request local pickup as she lives in my area. Fine by me, but I had never done it before. After the auction we arranged the pickup via eBay messages. She selected local pickup and paid via PayPal. I didn’t realize I needed the code till...

Excluded Countries that are NOT selected in Preferences

Hello, I only chose to exclude three countries for my ebay listings. Those being Italy, Spain, and Ukraine. I have confirmed that in my preferences, those are the only three countries that are selected. However, on my listings, the list below appears...

Item sold for more than Global Shipping Program limit. How to best ship to Thailand?

Hi guys, I had a rare concert shirt that sold for more than expected to a buyer in Thailand. https://www.ebay.com/itm/Vintage-Sonic-Youth-T-shirt-XL-Hysteric-Astronauts-Yellow-1992-Nirvana/233709744724?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2060353.m...

Seriously, it's been 1 time this entire year that they actually paid out and it was for a lost item.

Seriously, it's been 1 time this entire year that they actually paid out and it was for a lost item. They rarely if ever pay for broken items and are constantly asking for the item to be brought to the post office.... (even when the item isn't in my ...

ITEM NOT RECEIVED

Hi, i bought an item from a seller. H96 Max Android 9.0 TV BOX from one seller. Which i Paid for 0n 29th March,2020. The item has not arrived and all information regarding that seller has disappeared from the ebay platform. All the information regard...

Free Shipping, Free Returns on Heavy Collectible Items

Ebay:I understand keeping up with the market and the trend for free shipping on certain products. However, I am struggling with the idea of glass collectibles/antiques that take several hours to package and weigh a lot. This causes the shipping to be...

Changed address in the middle of non payment case

Hello, I had a customer that Bought a item and didn't pay. He had no contact with me until the last day of the case closing when he paid. Shipped item to address given . Package shows delivered and now he claims he never received it. Now it shows a d...