Shipping

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GLOBAL SHIPPING PROGRAM DISAPPEARED

Greetings! We have been shipping internationally using the GSP but right now, it has not been available on any dropdown when I create or edit listings. I spoke to eBay and they said we should be able to list using the "business tool" but it has also ...

USPS delays, tracking not updated, numerous orders

Hello All, I know the pandemic is messing a bunch of things up lately but I am curious to see if others are noticing longer than normal delays with USPS priority mail. This week I have had (that buyers have brought up to me) 10 packages drop off of t...

Arriving late - relative to what?

USPS tracking reports an item will be arriving late. Is that relative to the expected delivery date shown? Or does that expected delivery date change as the package stutters its way along? Thank you.

Can't Buy another Shipping Label

HiI have a customer that i need to send replacement, but he need to ship to different address. I understand my seller protection will no longer cover. But i cant create the label, system keep pop up error message, "something went wrong, shipping labe...

Issue with printing return label

Does anyone else has trouble with printing return labels? I have no problem printing selling labels but every time I have to print return label it's not printing right.

Ebay wont send return label

I bought an item and need to return it. The seller accepted my return and paid for a label. I got the emails and attempted to print the label but theres no label to print. Every time i go to print label on many different ways it re directs me to the ...

return label overcharge

eBay overcharged me on a return label. Label was $8 flat. I was charged $10.83 I want a refund on the balance. Photo of return label has been provided along with the tracking number for you to verify.

Resolved! Combined Shipping

I am having trouble with buyers paying for multiple items at one time and not getting the combined shipping I offer. Any ideas?

Resolved! Ebay double-dips now into both our PayPal and checking accounts?

I just received notice from eBay that they charged my PayPal account on a returned item. Which, by the way, I already refunded last month. On top of that (now that they forced us all to provide our banking information) they ALSO debited my checking a...

Shipper choice

Hi, I bought an item on which the seller only gave one shipping option, UPS. Then he ships it USPS and it gets lost. I inquired why he didn't use UPS as stated and he replies that I (the buyer) chose USPS when he went to print label. He attaches the ...

Insured Priority Mail package -- "Delivery Attempted, No Access" -- but sent to wrong PO....Help!

Hello. I'm wondering if this has happened to anyone else, and how you resolved it! On Tuesday 8/18 I mailed this package to my buyer by USPS Priority Mail, and insured it for $200 -- a rare Barbie item. Saturday night 8/22 I got a message from the bu...

Guam Shipping

To eBayers in the mainland: Guam is considered DOMESTIC MAIL. USPS is the fastest, easiest, and most economical way to ship to this part of the world. It's a hop, skip and a jump. If you're worried about the lengthy waiting time for paypay to release...

Seller does not send tracking number and does not reply messages

Hello, it turns out that on August 4 I bought a product for about $ 400 and although the item appears as shipped and is still within the delivery period, I have not been able to contact the seller in any way. He does not respond to any of my messages...

Charge from delivery last week

I just got a random $1.22 charge to my PayPal for eBay shipping on a package that was delivered on the 17th. I am assuming my weight was off by a little? It doesn’t give reason. I’ve Never had this happen to me before so just curious.

Phone numbers on ship to address

I have noticed lately that when I go to copy the purchasers address it have the users phone number.Of course if you use the address as is then the zip code readers the USPS use (Ones still being used) will read that part as the zip code. It actually ...