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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Buyer abusing item not as described, now I am out of item and money. New scam?

I had been an ebay user since more than 10 years without any issue until now, but not long ago I listed an automotive part that I bought for a car I had and then sold without having a chance to install it, I listed it on ebay brand new in box, just l...

Resolved! Can I hand deliver an item?

Question... How would I go about hand delivering an item ordered on eBay.In a nutshell, a church ordered a trivial $12.49 HVAC part I sell, and I do not trust USPS to be able to deliver or even scan the item given I already lost an item they did not ...

Waiting on preorder from seller for 3 weeks now. Seller is now ignoring my messages.

I made a preorder for Assassin's Creed Valhalla on August. The listing said the item would ship upon release, which was November 10th 2020. I messaged seller during that weekend and he said there were power outages and he had a delay in his package b...

Since shipments are being delayed.............

Due to circumstances with the Post Office which we all know is out of our control will ebay ding accounts for being late? I have 7 packages that tracking shows will be late due to the Post Office mess.

After I send tons of e-mail to the seller for request cancel my order，no respond

First of all，I read the shipping policy pretty clearly，the description showed me that they will ship the product between1-3 days after buyer made a payment. Also they showed me that it's going to take less than 15 days to ship to USA.But in case，I st...

How to ask for refund when the item was already returned to sender

Hi! I recently bought an Item. The item (due to no fault of the seller) was returned to him. I want my money back but there is not option for order cancelling once the item was shipped. The seller is willing to give me a refund. But he tells me I nee...

Resolved! Buyer says item won't work and insists on returning without opening a return

I sold a vintage embroidery transfer that was about 70-80 years old. It is unused with only a test pattern cut out and with a tear through one design both of which I photographed and described. The buyer received it and about 3 hours later sent me an...

Arrival Message of an Ordered Item

I ordered an inexpensive item from China on Sept. 29.The status of that item is still in transit. However, I vaguely remember that I received a message statingthat the item had been delivered.Do we get such a message from ebay? All other items I orde...

Stealing From Ebay Sellers. Still, Apparently

Apparently this person keeps making new ebay accounts and tries to claim packages were never delivered, puts in a claim, and steals people money and goods. This is the address, which I unfortunately found on another ebay community site: Here is the o...

Can anyone recommend two sided adhesive shipping labels?

I currently use Maco two sided adhesive shipping labels to ship out items, they are a little expensive so I'm trying tofind something that is less expensive. I'm currently trying some Business Source labels which are a little cheaper. Can anyone reco...

Reimbursement for other return shipping material

The seller of an item I purchased did not send me everything that was described in the sale. Although his page says buyer pays for return shipping, I feel he/she should be responsible for paying for the return shipping since it is their fault for not...

Why Should A Seller Have To Take A Hit In Performance Because Of A Missed Carrier Scan?

It is beyond me as to why I should suffer in performance. My shipment is set on my porch each morning. I leave for work. Later in the day our carrier picks them up. I have no control over him scanning them. When I questioned him, his response was 'My...

eBay screwed me. Is there any recourse other than to just exhale and accept the abuse?

OCT 3: Purchase made. Estimated delivery date is October 10.OCT 6: Seller gets around to buying a shipping label through eBay.OCT 10: Estimated delivery date arrives, no item, no tracking information.OCT 11: I message the seller to ask what's going o...

Attn to whoever is in charge of eBay International Standard Delivery

29 Sep 202011:34Arrived at Consolidation Center. Shipment is being processed. ERLANGER, KY, 41018, ERLANGER 26 Oct 202016:27PROCESSING COMPLETED AT ORIGINMelrose Park, IL, US, United States, Melrose Park, United States 04 Dec 202001:50In transit to d...

Refusing to pay fedex for clearing customs on an item

I baought an item from korea through expideted shipping(fedex) and when the item arrive the total total cost of the item plus clearing customs racked up by almost x2My question is this:If i refuse to pay fedex to clear the items through customs and a...