Shipping

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eBay refunded buyer due to slow shipping

Shipped item international, package was delayed and tracking had not updated in weeks. Buyer opened case, I provided the active tracking. eBay closed case in favor of buyer, 5 days after closing the tracking updated to show the item was delivered. i ...

Resolved! I got my first return.....questions.

Yes, yes it's true......16 years, 1171 transactions, $10,992 in sales, and just having made Top Rated, I got my first return. I realize I have been VERY fortunate to this point, but it found me and we are dealing with it. I sold a 2 year planner/cale...

Seller want to cancel transaction because he did not anticipate high shipping fees!

Please help! I made an offer to a seller and he accepted it. Then he took a week to pack the item. I do not mind waiting because I would rather he's careful to pack it than to have it broken since it’s an antique. The problem is, after waiting and be...

Is there an external website to search usernames and leave negative feedback?

Just processed two returns. One the buyer broke the item and claimed that it happened during shipping; I won't describe part of the item that was broken, but it's impossible that it happened during shipping. The second, the buyer stole parts from the...

eBay system is ignoring my handling time, I can set 10 days or 30 days and expected date is the same

eBay system is ignoring my handling time, I can set 10 days or 30 days and the expected delivery date shown do not move, it just estimate it should be delivered within 8 days including weekends. What is wrong with eBay system???

What if USPS loses my package and ebay makes me refund the buyer?

USPS has a package stuck in a distribution center and I believe it's gone for good. If ebay makes me refund the buyer because they didn't get the package, what is my recourse? Fight with the post office? What happens if she then get the package weeks...

Resolved! Buyer giving good feedback mark for items claiming not received .

This is so weird . I sent out priority mail , tracking shows left my po Sept 14 , arrived Regional September 15, arrived at buyers po sept 16 , out for delivery and delivered on September 16. So I was left 5 star rating but the feedback says “Never r...

Trying to find Postage paid on eBay labels

I am trying to find where the information is for postage purchased on eBay. I bought the shipping label from them, but I can't find out anything about the label. I need a receipt for the postage.

FedEx Marking commercial addressas as residential.

brian@ebay Ok here are the examples:373142418721 124250166388 124318544626 373231793639 All going to shipping forwarders. This is ridiculous that eBay has been having this issue for over 4 years now, and has made it worse with the recent shipping sys...

Resolved! Are the 'Ebay Rates' for FedEx too good to be true? How do I get them?

I don't sell on ebay very often and I'm wondering whether I can trust the rates showing up on the Shipping Calculator. I entered a hypothetical destination (NY to LA) and the shipping calculator is showing these "Ebay Rates" for my package (15 x 12 x...

Buyer returned a different item than the one I sold him

Can you please give me some advice? I sold the following item: https://www.ebay.com/itm/363072576650 The buyer informed me that he was "mainly buying this item for the engine gear" (as he already had this Beyblade with a non-working engine gear), so ...

Is the GSP safe to use for Canada shipment? had a bad experiene

Hi, I just recently had a bad experience shipping an item through the GSP to Canada and it was mislabeled by the GSP, the buyer received a wrong item and thought I scammed her. It was all sorted out, but I hear this is common. I just made another sal...

Erlinger ky ebay

Beware, There's a tyrant on board this company. Operational "tirade". All Beware. If you get returned items or items apparently damaged. This institution is at seriously international fault. Trust me There's a specialist who's putting opinion on regu...

Resolved! Is tracking like this normal?

So I recently ordered a package from China that is being shipped and the tracking information provided is flyt express tracking. I was pleasantly surprised at the speed in which that package was being processed. Then the tracking information just sto...

Returns in Managed Payments

Has anyone had an issue with their hold money not being returned from MP? A buyer opened a return and ebay held the money. Once I issued the refund, they subtracted that amount(minus FVF), from my balance, but never credited me the $139 they were hol...