Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Global Shipping Program

I can not find any links to email the global shipping program, they sent a couple of my items to the wrong addresses internationally. I just got a message that the an item I sent has arrived at the wrong address in West Vancouver, BC.This is a horrib...

Anyone else seeing USPS shipment issues during the last few weeks

I have sent out multiple packages since friday after thanksgiving. All priority mail. All of them up to today just show processed through the local USPS facilities, nothing more. have been getting messages from buyers wondering where there packages a...

USPS 21+ days Delivery Time

Per USPS website.21+ days to deliver 1st class mail. I currently have 5 packages lost some where between Texas & North East No help from eBay or let's be honest seriously Looney post office. So I figure I'm gonna eat 5 packages.Which means close stor...

UPS shipping fee not deducted from funds

Anyone else notice their UPS shipping fee is not showing as deducted from their transaction funds? The label prints and is accepted at UPS, but ebay is not showing that the label was paid for.

Seller had wrong return address and the item returned back to me after 6 months

Hello, I have a question regarding the cell phone that I bought on June 05, 2020. It was a new phone but I found an issue with that. I reached out to the seller but he asked me to return the item to Amazon, since he bought it from there and told me t...

Printing shipping labels

I just want to let Ebay know I absolutely love the new way we can print shipping labels. Saves a lot of time. Thank You!!!

Buyer wont pay

buyer's address keeps popping up on different sellers that sold items and this address is listed. What should do? Should I cancel?

USPS Insurance request form

I'm trying to fill out the USPS on-line request form for an insurance payment re a card the USPS lost. How do I go about uploading proof of value onto the form? Help would be greatly appreciated!!

How many times can a seller commit fraud before being removed

This guy is scamming me plus 12 other sellers so far. Some just gave him a refund and let him keep the item to avoid the hassle. But at least 3 of us sent him a label and he sent back something other than what he received. Since when does eBay requir...

Russia reshipper in Delaware?

A Russian buyer has provided this address, saying I should ship his item here and they will send it to him. Is this legit? 402 Meco Dr., Wilmington DE 19804-1112

USPS bogged downnnnnnnnn.

Not sure what is going on as it seemed that delivery times were just getting back to what they once were pre-Covid. I have a priority package coming from the San Diego area and it got to my city in a bit less than a day and a half. Which is pretty fa...

Can a buyer request a delivery after a certain time?

For example, say the buyer wants to be home when a package of theirs arrives. As an approximation say about 3:00 pm or so. Can the buyer request the seller to add special instructions to an item to have it delivered at approximately that time. I know...

Why are buyers able to open returns before they even receive their order?

I can't believe I am having to argue with a buyer who claims he already received something which was just shipped yesterday afternoon. That's not possible, especially with USPS. Tracking shows the item hasn't even left my zip yet. I don't see why a b...

Budget shipping scaler?

Can anyone recommend a cheap shipping scaler on ebay or amazon,i'm going to start selling bulk vhs tapes and game consoles?

Seller confirms shipping but DHL confirms that the seller is lying and no package with DHL.

I ordered an item (weight is less than 500g) from Hongkong based seller on 30th November 2020 and paid extra 28 USD also to send it via DHL Express to Sri Lanka. Seller confirmed that the item was shipped on next day and even provided me a DHL tracki...