Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Paypal says Ok to ship and payment received but ebay says buyer hasn't paid

I listed a phone on ebay and it sold after a week. The buyer said he paid through paypal. Paypal initially put a hold on it for 24 hours but then after the 24 hours were up, they sent me an email saying "ship now, you've received a payment from your ...

Seller refund help.

My buyer wants a refund, I don’t have to but I’m willing to. I haven’t shipped the item yet should I just press ‘full refund’ instead of ‘accept return’? I don’t want to press full refund if I still have to ship out the item though. Also the funds ar...

INR-O-Plenty...Anybody using the Time Away option?

INRs keep rolling in. Opening missing mail cases with USPS is doing nothing. Anybody using the Time Away option? I think I will have to.

Resolved! shipping

I am a new seller from Sri Lanka. I wish to offer Free International Shipping in my listing. Can you please advise me on how to do it?

Accidentally requested return instead of where is my item

Hello! I have purchased an item that was not delivered. I've tried to open a request regarding this issue but instead I've accidentally opened a return request. The return request was then successfully closed as created by mistake but now I cannot op...

Global Shipping Program

I can not find any links to email the global shipping program, they sent a couple of my items to the wrong addresses internationally. I just got a message that the an item I sent has arrived at the wrong address in West Vancouver, BC.This is a horrib...

Anyone else seeing USPS shipment issues during the last few weeks

I have sent out multiple packages since friday after thanksgiving. All priority mail. All of them up to today just show processed through the local USPS facilities, nothing more. have been getting messages from buyers wondering where there packages a...

USPS 21+ days Delivery Time

Per USPS website.21+ days to deliver 1st class mail. I currently have 5 packages lost some where between Texas & North East No help from eBay or let's be honest seriously Looney post office. So I figure I'm gonna eat 5 packages.Which means close stor...

UPS shipping fee not deducted from funds

Anyone else notice their UPS shipping fee is not showing as deducted from their transaction funds? The label prints and is accepted at UPS, but ebay is not showing that the label was paid for.

Seller had wrong return address and the item returned back to me after 6 months

Hello, I have a question regarding the cell phone that I bought on June 05, 2020. It was a new phone but I found an issue with that. I reached out to the seller but he asked me to return the item to Amazon, since he bought it from there and told me t...

Printing shipping labels

I just want to let Ebay know I absolutely love the new way we can print shipping labels. Saves a lot of time. Thank You!!!

Buyer wont pay

buyer's address keeps popping up on different sellers that sold items and this address is listed. What should do? Should I cancel?

USPS Insurance request form

I'm trying to fill out the USPS on-line request form for an insurance payment re a card the USPS lost. How do I go about uploading proof of value onto the form? Help would be greatly appreciated!!

How many times can a seller commit fraud before being removed

This guy is scamming me plus 12 other sellers so far. Some just gave him a refund and let him keep the item to avoid the hassle. But at least 3 of us sent him a label and he sent back something other than what he received. Since when does eBay requir...

Russia reshipper in Delaware?

A Russian buyer has provided this address, saying I should ship his item here and they will send it to him. Is this legit? 402 Meco Dr., Wilmington DE 19804-1112