Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS tracking delay stress

I dropped off a package with USPS over the weekend. Dropped in the inside package slot. Priority mail with signature verify. No tracking updates for 4 days now. I see there are other posts here with the same issue but even longer. No USPS tracking so...

POSITIVE THOUGHTS / PRAYERS for our Packages

I'm starting this post for all sellers who need positive thoughts expressed and sent yourself for your packages. Please no discussing or bashing the delivery companies or the platform sold on. There are other posts for that. Positivity, gratefulness ...

PAYMENT FOR ITEM SOLD

I SOLD AN ITEM ON EBAY ON 12/04/20. I WAS SENT AN EMAIL THAT DAY THAT I NEEDED TO UPDATE MY ACCOUNT BECAUSE EBAY NOW WILL PAY DIRECTLY TO MY BANK ACCOUNT AND NOT PAYPAL. I UPDATED THAT ON 12/04/20 AS WELL. IT SAID IT COULD TAKE UP TO 48 HOURS TO VERI...

Return label

I can’t print my return label. It keeps saying technical difficulties. Please help

Resolved! I am going to have trouble... impatient buyer complaining in 3 days

How do I handle this? Item was purchased last Thursday evening, and I shipped it Priority first thing Friday morning. eBay promised they would get it Monday (even though it is a 3-day label, lol), and now that it is Wednesday (the date my handling ti...

return money

the seller did not return the money for my order that he did not send

Resolved! problem with eBay new packing slip

eBay's new packing slip only has the item name and description and no buyer name or usually no return name.This is causing me to have to either write the buyer name on the slip (so I can match it with my printed label) or just do one package at a tim...

What's brokerage fee? And do Ebay standard international shipping charge it?

Hi, I have a customer from Canada interested in buying an item, but he's concerned about whether eBay international standard shipping charges brokerage if yes, so how much? To be honest, I don't know about it. Can anyone please help me with that.Than...

USPS Slashes Shipping Rates for 2021! NOT!!!!

In my mail box from PriateShip Ahoy! USPS has announced new rates that will take effect for everyone on January 24th, 2021. They do this every year... there's no way to avoid it This year is unique because USPS put in place a temporary Holiday Price ...

Closed USPS Hubs

OhioKentuckyMichiganIndianaAll closedMichigan Detroit reporting 400 mail trucks in line but hub closed.Same at Kentucky. so stop shipping. Unless you like giving stuff away.

Resolved! Updated buyer w/ tracking "Delayed in Transit" Now buyer wants refund, NOT MY FAULT

I am still a newbie at selling and knew that I would experience a nightmere buyer someday well that day has arrived. The item sold for $18.44 the buyers offer that I accepted, shouldn't have but wanted to promote sales. I update my buyers with tracki...

Buyer wants to return "Damaged Item" but pictures show item is not damaged

Hi! I'm new to refunds on eBay so apologies if something should be obvious to me. A buyer recently wanted to refund one of my items, and the description of the return says the item is damaged, but the pictures only show the box was damaged in shippin...

Shipping problems with USPS not updating history on Tracking

Any body having the same problem I have. USPS is getting lazy scanning packages. Twice this week the USPS Post Office never scanned that they receive it. Then 5 days later, still no updates on eBay, but if you go to USPS.com, all of a sudden the pack...

Helping buyers understand shipping delays and what you need to do - What a joke

So if the package is scanned on time, the buyer says it arrives on time, and its delivered by the latest date you won't get a late shipping rate. If it was scanned on time, the buyer says it arrived on time, and it arrived by the last date available,...

Buyer opened INR, package is in transit arriving late...

...so yeah, buyer on a sale that happened on 29th/shipping the 30th via USPS Priority Mail opened a INR case last night saying "So yeah was supposed to get it last week and it hasn't been delivered yet." on the case. I explained responded by saying t...