Shipping

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Ebay won't call back .. problem with return shipping label

I sell records and CDs on eBay and I have my first return request for a record. I mailed it with USPS Media Mail, which costs about $3.50, but there's no option to send a Media Mail return label to the customer. When I click send return shipping labe...

eBay refunds buyer $800 and they keep the item?

I sold an $800 digital camera here on eBay - it was in working condition when it left, I tested it out, something I bought but never used really. The buyer received the item and a few days later said the camera wasn't working, I thought it was odd be...

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Reopen a return

I accidentally closed the return. Is it possible to reopen a return?

counterfeit item identified on 3 years old purchase

I purchased a professional Rode brand microphone in Sept 2017. I've used it maybe a handful of times since then, and recently I sent it in to Rode for a warranty repair because of bad audio interference it was picking up. The service manager sent me ...

Buyer filed to return an item by sending me a picture of an empty case the item was in

eBay ruled in his favor and I don't quite understand how someone can show the equivalent of taking a picture of an empty box and saying the item was never there. I've never had any issues throughout all my time here and I've never had a single negati...

Negative because global shipping didn't arrive fast enough for buyer...

I have a negative feedback situation I'm not certain how to handle, because it's never happened to me before. I sold an item through the global shipping program. The order came in at night. I shipped it the next morning. It has only been eight days a...

refund/case closed

ebay closed my return/refund and i never got the credit to my paypal account now i can't get my money back and they don't have a contact us email signed joseph scichilone

Resolved! paid for Global Shipping but seller sent package by DHL

Hello, I won an auction. The shipping costs were stated as being £25 because it was being shipped through eBay's Global Shipping Program. My package arrived today and there is a DHL label on it. So it looks like the seller sent it via DHL instead, wh...

Ebay Managed Payments and Shipping

I should have asked this sooner, but how does this tie together?Will I now just transfer money to my paypal account to cover shipping oris there a way to have it drafted out to pay for shipping from bank accountI set up. From what I see so far I gues...

refund

The seller cancelled my order on September 03.Do you know when i am gona get my money back?

On customer returns I need to provide a PDF format RGA form with Barcodes and signature requirement

Problem! "We nolonger have ability to view buyers email address to send PDF"A JPG is not working for the postal service and pdf is required.What is a workable solution "other than quitting EBAY after 20 years"?EBAY changes do not seem to be thought o...

Ebay labels wont print USPS shipping label to Puerto Rico?

I have 2 orders going to PR today and ebay will not allow me to print a label for either. Paypal wants me to pay for International shipping. Anyone else?

Buyer receives incomplete order, Ebay can't locate Order #. Now What?

I'm not an Ebay user, forgot I have an account. So when I logged onto Ebay website I was excited I found the item I was looking for. I ordered it as a Guest, paid with personal cc. Item came 6 days later by USPS, but not with everything that I bought...

Usps shipping cost adjustments Seem to be off or fraudulent

I have six of these shipping cost adjustments in the last two weeks, where my original label and What the usps is saying is actual either match up or I have more weight than the actual, and yet usps Charges me u despise shipping. And yes the service ...

getting hammered on item not received, what to do... help!

So the items I sell are small, cheap and less than 1 oz..and fit in a regular envelope. Some larger go in a 9x12 envelope. I've been doing this for years with mostly good results. I've always put stamps on the normal envelopes, and 2 stamps on the la...