Shipping

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eBay Tracking Status Updates

Update as of October 27th, 2025The Product team has confirmed that this issue is now resolved. Tracking events for impacted orders have now been backfilled with USPS tracking events. -------------------------------------------------------------------...

cancel shipping label

I have to international shipping labels that were addressed wrong and I am trying to cancel the labels but ebay does not have the option to void label.

US Postal service temporary price change to take effect Oct. 18

WASHINGTON – The United States Postal Service filed notice with the Postal Regulatory Commission (PRC) today of a temporary price change to take effect Oct. 18, 2020.The planned temporary price adjustments are in response to increased expenses and he...

eBay misleading me to close my paypal dispute and open theirs. Now I can open in neither

I ordered an iPhone 11 Pro Max from a seller. The same day I ordered it it was removed from ebay. I contacted the seller by phone and he told me someone hacked his account, it was a scam and he did not have this item. I opened a paypal dispute after ...

Reconsider buying eBay-branded padded envelopes

I know many sellers have been using eBay-branded supplies, and I am one who orders padded envelopes (for about three years or so). Just want to warn you that the current quality is a junk, and instead of nice white ones (those were the best ones, whi...

shipping label is printing blank

I hope I am in the right area.Up until 2 days ago my "print label" worked fine.Now when I do print label, my printer goes through the motion but what comes out is the outline of where the label WOULD be, had it actually printed. (picture enclosed)I c...

Questions about GSP and Avoid eBay Standard International Delivery

I was using eBay Standard International delivery since they launched the program. The terms were attractive, plus up to $100 insurance was included. For the past three months, it has been nothing but a problem - very delayed shipping comparing to reg...

Not true!

Marking an item as shipped just because you enter a tracking number is not appropriate! I have many sellers who enter a tracking number, mark the item as shipped, but do not actually ship for a week or more after they enter the tracking number (as ve...

ebay refunds

the seller wouldn’t refund me so ebay said they would and that it would process in 48 hours yet it’s been 36 hours and i still haven’t received my refund

Problems with WEBINTERPRET listings - Shipping Labels

So I got talked into allowing WEBINTERPRET (disguised as ebay) localize (translate) and list my items automatically on a variety of international sites. They said there was no additional cost, and it helped increase my exposure. This weekend I get my...

Double charged

I sold items through eBay, buyers pay with PayPal, both my PayPal account and bank account were charged for shipping, I double checked and it is a double charge, how do I fix it?

Return case received after 40 days with possitive feedback received a month ago.

Dear Sir/Madam;Thank you very much for your attention and time in advance. I just received an Ebay's message "Respond to the return request: The buyer has requested a return because there is something wrong with the item.Accept this request and provi...

Awaiting Delivery Scan - What should I do?

First Class package (no insurance) was Out For Delivery to buyer on 11/27. No delivery scan. Then Awaiting Delivery Scan on 11/28 and nothing since. I believe the package was delivered to buyer but postal worker failed to scan as delivered. I haven't...

Resolved! eBay Global Shipping after 90 days

Can you ship an item through the Global Shipping Program over 90 days after the sale? If so, where can the global tracking number be found?

UPS not charging my card/account

So I've made 2 sales that I shipped via UPS, I used my debit card that is already on file and it hasn't charged my account for either of those 2 sales and it's been a few weeks now...worried there going to charge me all this money and I'm going to be...

Postage shortage at destination

Has anyone experienced shipping postage shortages from the seller? I bought an item recently and it was delivered to the house by a USPS guy and he needed additional postage fees before he can give me the product. In this case, the extra fee was $20....