Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

On multiple item wins: seller offers combined shipping but then doesn't actually combine

This has now happened to me twice. It's the biggest way sellers are getting away with scamming their customers with no penalty. What they do, is they offer combined shipping in the description of an item, or should a customer ask if they combine the ...

Need help.

A seller was very rude to me after my item was delivered and I want a refund. I requested a refund and they closed it. Is there anything else I can do?

Shipping Option No Longer Automatically The One Buyer Chose (or the only one on Listing)

For all my years of selling, the option on my listing (1st class for free is on all my listings) or that the customer chose if I have say 1st class or Priority for over 13 oz items without free shipping has been the top default option when I go to pr...

MYUSA.com

What is Ebays' business relationship with MYUSA.com shipping service? Has eBay received complaints from customers using this service and is it recommended by eBay?

Return and...

I returned according to the procedure.I can't get a refund.Where should I contact?

Final selling fees for returned items

I was trying to refund the buyer on the exact same day I received the returned item from them, but the refund link on eBay was giving me an Error message: “There was a problem issuing this refund”. Therefore, I contacted customer support who advised ...

FAKE TRACKING NUMBER

I ordered an instant pot off of Ebay on 10--13-20. On 10-16-20 I received an email stating that it had been shipped. Less than 45 minutes later, I received another email that it had been delivered!!! I checked the tracking with UPS and then called th...

A seller accidentally charged me twice for shipping, wants to do partial refund

Seller's shipper didn't put proper postage on the item when mailed, it came "Postage Due" when I had already paid for the shipping at the purchase. Seller said they tried to do a partial refund, but can't. All I've experienced and read about on here ...

No eBay Phone Support for Sellers??

How do i get an ebay rep on the phone?? I've tried many times and need an issue with a seller resolved asap! I may need to try selling on a different platform if they aren't going to be available for their sellers/customers. I've read all their onlin...

07-05857-66416

Hello - I want to cancel the return which the order number is in the subject line thanks

Shipping Not Being Selected When Printing Labels

Problem starting this morning.. Buyer selects First Class. Previously this has always been auto-selected and top of the list - basically one click shipping from this point. But today, Priority Mail has been top of the list - even though the buyer cho...

EBAY, THE SCAMMER, AND ME....YES A BAD JOKE

Bonjour I'm french and I had a big problem with a SCAMMER mais also with EBAY. I refer you to my previous post because the story is so long and overwhelming that you might fall asleep. https://community.ebay.com/t5/Shipping-Returns/EBAY-REFUNDS-A-RET...

continuation from weekly chat

brittanie@ebay Hi Brittanie - following up on my question about the 2 ebay debits on my invoice.Here are the item numbers - 164323893312 and 164323895618.Your guess about a postage undercharge made sense, so I looked at my paypal account.Strangely, I...

EBAY REFUNDS A RETURN FROM A SCAMMER BUYER THAT IS NOT SHIPPED - PLEASE HELP

Bonjour I'm french and I sold 3 items for 1000 USD in August. After this sale I've had big trouble with this scammer buyer in the United States. I have provided ALL of the information to prove that this person was scamming on Ebay.She make false retu...

Voided shipping label, shipped at USPS but tracking has the voided info!

I sold an expensive item. I bought shipping through Ebay but when I got to the PO, the lady scanned the label and said it was wrong due to weight and that the insurance wasn't showing. She cancelled the transaction and I shipped it by purchased shipp...