Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Need help.

A seller was very rude to me after my item was delivered and I want a refund. I requested a refund and they closed it. Is there anything else I can do?

MYUSA.com

What is Ebays' business relationship with MYUSA.com shipping service? Has eBay received complaints from customers using this service and is it recommended by eBay?

Return and...

I returned according to the procedure.I can't get a refund.Where should I contact?

User avatar by Pathfinder
  • 157 Views
  • 1 replies
  • 0 helpful

Final selling fees for returned items

I was trying to refund the buyer on the exact same day I received the returned item from them, but the refund link on eBay was giving me an Error message: “There was a problem issuing this refund”. Therefore, I contacted customer support who advised ...

User avatar by Adventurer
  • 177 Views
  • 2 replies
  • 0 helpful

FAKE TRACKING NUMBER

I ordered an instant pot off of Ebay on 10--13-20. On 10-16-20 I received an email stating that it had been shipped. Less than 45 minutes later, I received another email that it had been delivered!!! I checked the tracking with UPS and then called th...

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User avatar by Adventurer
  • 262 Views
  • 4 replies
  • 0 helpful

No eBay Phone Support for Sellers??

How do i get an ebay rep on the phone?? I've tried many times and need an issue with a seller resolved asap! I may need to try selling on a different platform if they aren't going to be available for their sellers/customers. I've read all their onlin...

User avatar by Adventurer
  • 277 Views
  • 9 replies
  • 1 helpful

07-05857-66416

Hello - I want to cancel the return which the order number is in the subject line thanks

Shipping Not Being Selected When Printing Labels

Problem starting this morning.. Buyer selects First Class. Previously this has always been auto-selected and top of the list - basically one click shipping from this point. But today, Priority Mail has been top of the list - even though the buyer cho...

EBAY, THE SCAMMER, AND ME....YES A BAD JOKE

Bonjour I'm french and I had a big problem with a SCAMMER mais also with EBAY. I refer you to my previous post because the story is so long and overwhelming that you might fall asleep. https://community.ebay.com/t5/Shipping-Returns/EBAY-REFUNDS-A-RET...

continuation from weekly chat

brittanie@ebay Hi Brittanie - following up on my question about the 2 ebay debits on my invoice.Here are the item numbers - 164323893312 and 164323895618.Your guess about a postage undercharge made sense, so I looked at my paypal account.Strangely, I...

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