Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

First class mail letter 5.95 why

So I got a letter in the mail it says FCM letter the cost shows 5.95 and it has like a bar code type thing. Any idea what kind of service this is and why it was so much for a letter rate?

Postage rates up - USPS paying for election ballots by increasing commercial rates "temporarily"

If you haven't noticed, our postage costs have just gone through the roof "temporarily" according to USPS. They are quoting all sorts of reasons for raising rates from October 18 (today) through December 27 2020, so all your holiday shipping costs ar...

Radio shipped as Media Mail

Can a object with "sound recording" on them be shipped media mail. For instance the object has memory and has songs on them.. Radio (with memory), laptops, PC, hard drives, Ipod, etc..?USPS states that sound recording qualify as media mail but doesn'...

Seller found an issue with product that says shipped now wants more money

Seller found an issue with an entire batch of the product I ordered. It says free shipping and I already paid for the item and was told it shipped a week ago but just got another message from the seller asking for $20 extra shipping to ship it from a...

refund requested, item not shipped, case closed in seller's favor - then buyer refunded.

Hi, I had a buyer request a refund for not as described. after not responding to my requests for more information to help understand what the problem was, i decided to just go ahead and approve the refund and sent the shipping label. the case was clo...

Refund

It has been more than a month(34 days) since the seller refunded. How long do i have to wait, there is no reply from ebay customer service. It will be good if ebay has a service where i can contact customer service directly...Still waiting for help.H...

Shipping label error: does not appear under Manage Shipping Labels. How to void?

I went to purchase a label this morning and got an error message when I was taken from Paypal back to eBay. I figured it did not go through, and in fact, there was no delivery confirmation attached to the order. So I purchased a second label that did...

How do I get in contact with someone on eBay

I just had a seller ship my package to my address, not the one I gave him. I can't figure out how I can even get in touch with someone from eBay anymore. Can you no longer call them?

USPS DELAYS

Seems to be major delays in the USPS shipping world due to the "Mail-In Voting Ballots" . I'm receiving customer complaints on late shipment or not receiving their orders yet. I have a $125 item that went out last week to Alpharetta, Georgia (27 mile...

Two Questions, Not received dispute while item is still in transit, and acceptance scans....

My current issue, is that I had mailed something on the 15th, in usual USPS fashion, something happened when it got to the NC sorting facility. Yesterday it finally updated, they must of found it, and it says "Scanned through facility" or something t...

Late delivery - Is eBay still protecting sellers?

I have several packages shipped on time that tracking shows made it to the Detroit USPS sorting facilities back on Oct 13. No movement since that date. Buyers are complaining. I know USPS is vastly overwhelmed with political mailings and voter ballot...

Buyer returned different item.

I approved a return for an laptop that the buyer filed a "did not fit" return request, which I approved after trying to communicate with them(which they couldnt do well).Sent back pile of magazines, did not open the package it is ripped and can see t...

In my favor from ebay, buyer waits after 90 days opens case with paypal

Message CenterNew Oct 19 RE: Fwd: 1-279681063646 SR# 1-279681063646, PP-D-82466916 Customer Support Oct 17 RE: PP-D-82466916 Customer Support Sep 19 Hi Jamiemarisa! Welcome to PayPal message center. My name is Omkar. I understand your concern regardi...

media mail nightmare

so even though I was allowed to check media for mailing a book, I can't because eBay says I didn't list it in the book category. Doesn't matter that eBay allowed me to check that as a shipping option. Nowhere on the usps.com website does it state any...

I'm going to write a letter to ebay certified Please read this.

Pitney Bowes, Maybe some sellers and buyers aren't familiar with what is happening. People blame the pandemic for what is going on. Well, I also sell items on the other e-commerce site and have never had an issue with both websites. I don't do social...