Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Radio shipped as Media Mail

Can a object with "sound recording" on them be shipped media mail. For instance the object has memory and has songs on them.. Radio (with memory), laptops, PC, hard drives, Ipod, etc..?USPS states that sound recording qualify as media mail but doesn'...

Refund

It has been more than a month(34 days) since the seller refunded. How long do i have to wait, there is no reply from ebay customer service. It will be good if ebay has a service where i can contact customer service directly...Still waiting for help.H...

User avatar by Adventurer
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  • 12 replies
  • 0 helpful

How do I get in contact with someone on eBay

I just had a seller ship my package to my address, not the one I gave him. I can't figure out how I can even get in touch with someone from eBay anymore. Can you no longer call them?

User avatar by Adventurer
  • 262 Views
  • 8 replies
  • 0 helpful

USPS DELAYS

Seems to be major delays in the USPS shipping world due to the "Mail-In Voting Ballots" . I'm receiving customer complaints on late shipment or not receiving their orders yet. I have a $125 item that went out last week to Alpharetta, Georgia (27 mile...

Late delivery - Is eBay still protecting sellers?

I have several packages shipped on time that tracking shows made it to the Detroit USPS sorting facilities back on Oct 13. No movement since that date. Buyers are complaining. I know USPS is vastly overwhelmed with political mailings and voter ballot...

User avatar by Rockstar
  • 195 Views
  • 4 replies
  • 0 helpful

Buyer returned different item.

I approved a return for an laptop that the buyer filed a "did not fit" return request, which I approved after trying to communicate with them(which they couldnt do well).Sent back pile of magazines, did not open the package it is ripped and can see t...

media mail nightmare

so even though I was allowed to check media for mailing a book, I can't because eBay says I didn't list it in the book category. Doesn't matter that eBay allowed me to check that as a shipping option. Nowhere on the usps.com website does it state any...

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