Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Paid for a return item twice and can’t contact eBay for relief

money was taken out of my PayPal for the same return twice..

I paid for order 08/18/2020 but still didn't recieve it. Seller cancelled the order.

I paid for order 08/18/2020 but still didn't recieve it.Seller cancelled the order.He answer: Use parcelsapp.com to track itBut info on this board didn't change since 11/05/2020I want the full refund.

A Question for Sellers who use FedEX Shipping

eBay continues to allow buyers to select FedEx Ground service with a PO Box address during checkout. Of course this is a problem so I’m wondering what other sellers are doing when this happens to them. Do you: Automatically change the service to FedE...

USPS

Just wonder if this is only in NJ, but the postal services workers, every time I’m going to mail my packages their give me hard time, most the time don’t want scan the packages complain about this prepay packages, that their no have the time to scan?...

USPS DELAY on HOLIDAYS

FOX 8 - ALERT about extremely poor service by USPS! WE ALL GOT TERRIBLE EXPERINCES FOR HOLIDAYS TIME!Please see, this problem now all around United States.https://fox8.com/news/what-is-behind-delays-with-your-mail-delivery-see-what-the-i-team-found/(...

What is up with the ridiculous priority shipping prices???

A 13 oz package cost over $8 to ship regular and you only save less than $1 shipping flat rate envelope? You pay that much for a service that will take almost a week but sometimes more to arrive? Don't say I could have shipped it 1st class. That woul...

Is there any other country then Finland, Estonia and China where Post uses SMS messaging to notify

Is there any other country except Finland, Estonia and China where Post Service uses SMS messaging to notify arrival of registered shipment into local post office? (requires signature, when at 1st attempt noone at home) I live in Estonia and Finland ...

Shipping options for buyers

I'm not exactly sure what this may accomplish but I hoping some good will come out of this post. Many Christmas gifts I chose to purchase from E-Bay this year have been or are still being delivered through USPS without my choice in the matter of what...

Buyer is asking me what person physically accepted their pacakge.

A buyer who obviously is using a freight forwarder in Miami is messaging INR (not filed yet). Tracking shows delivered. They are asking me who physically was handed the package. I copy/pasted the exact address with the name, but they want the person ...

International shipping delaying refund

So I initiated a return back in early November for a product that needed to go to the UK. I shipped it out on November 8th and it has still not arrived to the seller. How can I get my refund?

Return Label From Seller Sideways

I filed for a return for an item I bought, and when I got the return label, it kept coming out sideways. I checked my Rollo settings and my computer settings, and I can't turn it! And on a 4x6 Rollo label, it was tiny. Anyone know why my settings are...

Tracking showing "Preshipment" after it has been scanned and is actually in transit

I noticed that I have DOZENS of orders that have been scanned in by the post office, travelled to the hub, and are in transit to their destination yet Ebay tracking updated it to show as "Preshipment". I have contacted customer service and the person...

USPS Tracking Uploads...Updates..Not Happening

Well, so far the tracking uploads are not current.For the past 3/4 weeks, USPS tracking is crazier than crazy.I am in Baltimore and for the past 3 to 4 weeks the tracking states that the item was in the possession of USPS..meanwhile, people are askin...

Ebay is starting to really suck.

Resolved! Buyer opened return case on me

I recently sold an item to a buyer and upon receiving it she claimed it wasn’t functional and that she was unhappy with it. Without her even asking for a return I offered for her to submit a return and I’ll gladly accept it and I apologized for the i...