Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Item shipped out working, arrived damaged. Buyer has requested return.

I’ve recently been requested a return from a buyer who received an item damaged with proof and info. Though when I shipped out my item it didn’t have any sort of issues that weren’t stated in the description, and I have video of the item working as d...

Customer Refund

I am so upset a customer claims item is missing. And it was used. I never once used it or even put water into the humidifier. See the pictures in my post. Each piece is still in plastic. I don't have the money for refund. I shipped it myself and it e...

EBAY PURPOSEFULLY CHAGES CUSTOEMR RETURN REASON

I have 100% proof EBAY EMPLOYEES change the customer reasons for returns. My customer started a return saying he bought something else changed his mind. He started a return with the reason CLEARLY STATING: CHANGED MIND. When ebay refunded item the cl...

Help make sense of this please.......

I just bought an item and was checking out the tracking info I received and idk maybe Im crazy but it makes no sense. Can someone help me figure out whats going on?Here is the tracking info I received:Dec 16, 2020, 9:09amTracking number provided Dec ...

Im a seller/ Buyer starts return / no return is mailed /buyer refunded by ebay

I tried to post this before and people seemed confused...please tell me who to contact to resolve this$30 item was mailed to customer Nov 21.Nov 27: customer "changes mind" starts a return...no biggie so farDec 2nd: customer prints ebay generated pos...

how long before I lose buyer protection?

is it 30 days for an item not received?

Any Way To Get All Of My Shipping Options To Show, Especially UPS 3 Day?

On multiple products I'm offering: UPS Ground which won't arrive by Christmas - Shows On Listings UPS 3 Day which would arrive by Christmas but is NOT showing up on my listings UPS Overnight which is faster than most people need right now and expensi...

FREE STUFF on EBAY

OMG ebay stop refunding my customers and letting them get the package. ITS THE POST OFFICE not the sellers. EBAY STOP GRANTING REFUNDS. POST OFFICE CLEARLY SAYS ON NEWS AND MORE ITS THIER FAULT. I cant ship items give refunds and survive.

Priority Mail Flat Rate Box or Region A?

Long-time seller of media here, who has rarely had cause to ship Priority except for envelopes. I am getting in a large number of LEGO sets. Most of them should be a fairly standard small and large size. I will order some medium flat rate boxes for t...

Dropped my package at USPS 5 days back and no update! Should I be worried?

Hello everyone, Before anyone says it, I should say myself: I was stupid enough to drop boxes containing $900 worth of item.Now, that I have said it, I am losing hope that it will ever show up and that I have lost my money. I reached post office a li...

USPS Mailing Hope

There is hope. The package that I mailed on Dec 1 and that was stuck in KC with no updates since Dec 6 finally showed movement today. Got a new status.. yaayyyyyy. Here is to hopefully not having to refund the buyer. USPS trackingDec 17, 20205:37amPR...

Shipping CDs in a large case via media mail?

Hey everyone!I'm pondering selling my CD collection on eBay and was wondering if this abides by media mail rules.All of my CDs are held in large cases of ~200 as in the picture below. In the past, I had transferred over the cd and artwork from the je...

Managed Payment Return 2nd Payment Possible?

I had my first return on MP, and sent the refund without the original shipping. I can't find a way to send the shipping. Does any one know it it is possible?

HOW TO REIMBURSE CUSTOMER FOR LOST PACKAGE?

HelloI've had 2 packages that have that took 3 weeks to deliver, and 1 package that is now 4 weeks outstanding. I have opened several USPS cases made numerous phone calls but the package has not moved . I have kept my buyer updated throughout this me...

Another Day, Another Scammer

This one bothered me especially bad. So someone buyers a pair of hair clippers. I sell a lot of these. They are brand new and sealed. Buyer gets them and claims they "don't work" and opens a return, specifically demanding a full refund. They arrived ...