Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

positive messages from buyers during this shipping mess sure go a long way right now

the past two days i have received three messages from buyers waiting for long overdue packages, and during our exchanges each buyer has been so positive--they sure have helped alleviate some of my seller anxiety. sure, they're frustrated, but all exp...

OH congressman demands investigation into USPS Michigan sorting hub

Ohio Congressman Robert Latta sent an official request to Post Master General DeJoy to begin an investigation into the ongoing issues with the postal sorting facility located in Allen Park, MI. (Detroit area). You can read the official missive at Con...

Shipping video games via Media Mail

I just want to let people know that shipping video games via Media Mail is unwise and against USPS policies. Many get away with it but a lot of times items can be "lost" intentionally after x rayed or can arrive at a customer's door with postage due....

USPS- Get those packages scanned

Today I found out that my local USPS office is about a week behind on origin scanning my packages (Cleveland). I used to go to the clerk at the office and have them scanned, but I was asked to use the drop off bin due to the long lines. That was a mi...

Buyer opened a case over late shipping.

This is my first issue using ebay. A buyer opened a case over an item not being received in a timely manner. As most everyone in the country knows, USPS is having huge delays. The buyer opened a case, immediately requesting a full refund. Ebay showed...

Need help with resolving a problem

I received an item. Within the package was not what I ordered. I would like to talk to someone about this as there is a prblem. I ordered a diffuser for 52.32. I received a toilet paper replacement roller. I am very upset and seems that I am not bein...

Resolved! Local Pickup Seller not responding to auction order

Hi guys, three days ago I bought an item through ebay auction. Shipping and Local Pickup both apply to this listing, however shipping is pretty expensive so I choose to pickup.Immediately after the auction, I paid through paypal and the fund should h...

Is the USPS really not required to scan packages?

I've been off & on the phone with various USPS branches (as I'm sure many of us have been) and I keep getting conflicting answers on this. The branch in Virginia told me that postal employees are required to scan/get items out in a timely manner (how...

Ebay can't read or doesn't understand plain English

Item shipped according to all Ebay rules has been lost because buyer doesn't pick up shipment from local post and later opens an "Item Not Received" case in Resolution. Tracking number was provided after shipment to Ebay and tracking info is publicRR...

return label for media mail

I just received a request for a return of a book. I had it listed and described as "Much tanning of pages" It's from 1944. The buyer asks for return due to defective item--tanning of pages. I know I have to accept the return despite the description m...

Payments

Does anyone know if a buyer can pay for a item by sending payment directly to sellers pay pal account?

USPS Shipping Delays

Hi All, Hope all of you continue to be safe and healthy. Since new the postmaster general implemented his new policies, are you guys experiencing more issues with your USPS packages? I'm noticing some of my orders are stuck at my buyer's local distri...

About to Open Some INR Cases, USPS is FROZEN, FedEx & UPS Delivering today

OK, here is the dilemma. USPS is now locked up tight in my area. Things were going OK until we had some winter weather. Now there is no movement on anything USPS! And shoot I was just about to leave a "tip" for the USPS Carrier. (log jams not his fau...

late shippings during Christmas season

I have a number of packages caught up in this log jam of shipping this December. I haven't been selling for very long so I have never dealt with this. Most buyers are understanding but one says I'm lying about ever having shipped it though there is t...

Just a tip on tracking

If you sign up for notifications on tracking...........it asks for your name and email address........ Instead of your name, use the item name............i.e. "blue dress" instead of your name..... that way, when the notifications come in, you can te...