Shipping

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What is happening to ebay standards?

Initially, eBay and pay pay was an amazing and a very professional platform.However, its performance started to decreaseFirst I lost $2000 as a seller.Sold a course via pay pal, provided the course, the student received CASA(Civil Aviation Safety Aut...

Managed Payments - Need To Send An Additional Refund Amount

I am new to using Managed Payments. I was processing a refund to a buyer. I had planned to do a full refund that would include the shipping charge that the buyer paid. I failed to slide over the button that would include the shipping charge - so the ...

Refund for the purchased product !!!

Good afternoon. I demand to immediately return the money to me for this product !!! This is a fake product and does not match what was stated in the ad.UAH: 5375 4114 0295 6184USD: 5375 4188 0081 1473IBAN SEPA: GB06CLJU00997180450063IBAN SWIFT USD: U...

Shipping Liquids USPS

Hi all! What do I need to do when shipping an item with a liquid by USPS (e.g. First Class)? Can I use a prepaid label like I normally would print through eBay? It sounds like I just pack it extra carefully and tell the clerk but was wondering if the...

Returned item (Not given full refund)

Hi. I recently returned an item on eBay that offered free 30 day returns. The item cost me $399.99, and the shipping cost $4. (Order total of $403.99). I returned the item, and sent it back immediately. Today I received an email from Paypal which sta...

Buyer filed to return item but threw away original box

So buyer has filed to return item (vintage vase) cause they said they did not like color, they said that they would pay for the postage back. But they also stated they threw away the original box it came in, this piece is from the 50's 60's era and i...

Resolved! Shipping

So I set up a promotional shipping rule (i think i did) so that if purchases are $99 or more will have free shipping. But how do I know if the rule is set up correctly or not?? I also want offer express shipping if buyer wants to have their items shi...

how do I print a return shipping label?

Promotional Shipping Rules

The return shipping cost less than what I paid. How do I correct this?

When I go to send a label for a return, it says ebay will generate a $3.70. This is not what I paid for shipping to customer by FedEx. I paid $14.28. How do I correct this error in ebay's system?

It damaged during return

I had my third-ever return (received) today, and, unfortunately, there was some damage during the return transit. I refunded the buyer - the damage wasn't from horrible packaging, but I can't really sell the item as "new," if in this condition. Doesn...

Black mailing

buyer is asking for 100% refund without returning and product , when i rejected his offer he gave me a negative feedback and now asking for 50% refund to remove the negative feed back .. Dam these idiot buyers making me crazy , i will never refund hi...

Shipping labels for polybag

print shipping label for a huge item place in a polybag. most of the time I use boxes but I wanted to recycle some polybags. Item a big plush that I place in a polybag that's 15 in x 15 in and weighs 1 lb and 6 oz. When filling out the eBay print you...

First Class Shipping Rate Increase 10/18/20 ~ .25 cents by WHO???

I am sure that others sellers were surprised over .25 rate increase on first class packages which took affect on 10/18/20. I did some checking and neither USPS or Pitney Bowers has increased their rates. Spoke to Ebay via telephone and they have no a...

Endicia

I know it's not exactly an ebay question except that I use it to ship ebay mail. My program won't work today and there was an update this morning with new postal rates. I've been on hold with tech support for ages, maybe I'm not the only one that can...