eBay

About to Open Some INR Cases, USPS is FROZEN, FedEx & UPS Delivering today

OK, here is the dilemma. USPS is now locked up tight in my area. Things were going OK until we had some winter weather. Now there is no movement on anything USPS! And shoot I was just about to leave a "tip" for the USPS Carrier. (log jams not his fau...

late shippings during Christmas season

I have a number of packages caught up in this log jam of shipping this December. I haven't been selling for very long so I have never dealt with this. Most buyers are understanding but one says I'm lying about ever having shipped it though there is t...

Just a tip on tracking

If you sign up for notifications on tracking...........it asks for your name and email address........ Instead of your name, use the item name............i.e. "blue dress" instead of your name..... that way, when the notifications come in, you can te...

Saw this on Facebook. Supposedly why everything is just sitting “in transit"

Sent to wrong address

Hello everyone, I had ordered a item on eBay and even though I used PayPal which automatically has the address made for my place the bill says otherwise and was shipped and delivered to an apartment in the us. I live in Canada is there anything I cou...

Business Shipping Policies and Delivery Issues

I basically have 3 business policies that run 98% of my listings.1st Class, Priority and UPS. I just changed the 1st Class to 5 days handling to discourage purchasing and thinking about making it 10 days. I think this is about 800 listings or thereab...

USPS Almost Shut Us Down, But I Found A Solution

We were going to shut down our store as we now have 39 packages two weeks later or more thanks to USPS, but I found a better solution to at least keep some sales flowing. We usually offer free USPS shipping. What I've done is change all of my listing...

Package stuck at USPS no updated tracking

I mailed a package with USPS Priority mail, the item sold for $966.89 including shipping. They paid on 12/7 I shipped 12/8. The tracking shows it left my post office on the 8th, then nothing shows on tracking. I went to my post office and was told th...

Shipping options greyed out except for USPS?

Hey all, getting a shipment ready and all shipping options greyed out except for USPS. Is this an issue on my end, or a website issue? It worked fine yesterday.I've always had these options before. Changing payment options did nothing. Thanks a milli...

Vacation hold notice

Hi Everyone,I'm a new seller to eBay, after over a decade as a buyer, but I do not own a eBay store. I am about to go on vacation, and would rather not end my listings and have to redo them later. How do you put the "seller is away" notification acro...

No shipping updates since 12/7 suppose to arrive 12/11

I sold a locked Nokia smartphone on eBay. It left my house and got stuck in Brooklyn since 12/7th. I believe the buyer wants a refund due to the delay. I understand USPS is experiencing problems at the moment. Can I open a claim and then refund buyer...

eBay customer service

For the very first time I now needed ebay to step in on a case against a chinese seller. Communication with ebay went smoothly from the beginning, but all of a sudden someone decided that they could not help me because I hadn’t opened the case within...

USPS gridlocked as historic crush of of holiday packages sparks delays

Washington Post  

USPS is Hurting Me

I am a small-time seller. Thank God this is not my primary source of income. In past years it was easier to sell in that you could send anything reasonably to auction and let the buyers figure out what it is worth. Regardless, I have sent over 130ish...

Refunded Buyer But Now Wants To Buy Item

It took 17 days for my item to reach my buyer thanks to the USPS holiday slow down. On the 15th day I refunded the buyer for the purchase price and shipping costs. Today being the 17th day the item was delivered and the buyer wants the item. How do I...